Carers Card UK Reviews 174

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the ease of the application and registration process, finding the card very helpful for accessing discounts and support. Many appreciate the understanding and compassionate assistance provided, highlighting the emotional support and guidance offered during difficult times. People are particularly happy with the significant savings and various offers available, making a real difference in their daily lives and well-being. However, some customers also noted that the discount process can be complicated, often requiring the purchase of e-vouchers. A few other people felt that the advertised discounts were not always readily available or as beneficial as expected, with some suggesting alternative cards offer better value.

What people talk about most

Discount

Customers consistently note positive experiences with discounts. Many reviewers find the discounts very... See more

User experience

Consumers find the user experience to be positive, particularly praising the ease of use and navigation of... See more

Service

Reviewers mention positive feedback about service. Customers are very impressed with the available offers,... See more

Product

Customers had positive experiences with the product. Many reviewers found the card easy to use and a great... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the understanding,... See more

Based on these reviews

Rated 5 out of 5 stars

Having been in a state of feeling helpless after my wifes diagnosis of Alzeimers and not knowing where to turn, a friend informed me of the Carers card. I applied for the card and found the whole proc... See more

Rated 5 out of 5 stars

Care support came to my attention at a time when I was feeling at my lowest. The support I received was incredible and made a real difference to my wellbeing. They were understanding, compassionate, a... See more

Rated 5 out of 5 stars

From finding out the card to ordering and receiving, I've found my carers card really useful day to day. It just gives me peace of mind knowing I've got something on me that explains my role if ever... See more

Rated 5 out of 5 stars

Having to adjust my life more recently and with a wheelchair this card has helped me with a few things lately and I am sure any disabled person would appreciate having one


Company details

Written by the company

Carers Card UK provides an official ID card and support platform for carers across the UK — recognising the vital role carers play every day. Our card helps carers easily identify themselves in situations where reassurance, access, or support is needed. Alongside this, members gain access to a range of practical benefits including discounted e-gift cards, exclusive offers, wellbeing support, and tools through our app. We support both unpaid and paid carers, including parents caring for children with additional needs. We are committed to continually improving our service and listening to feedback from our members.


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Purchased one for myself and mother as…

Purchased one for myself and mother as both carers. It's really good to have this card, £8 cost for 3 years is so worth it. Look forward to using it in future, hope to get a discount for local gym as good for my mental health. Great to see Carers getting recognition in some way. I am telling anyone I know who is carer, especialy when they don't see themselves as a carer (which there are many) to apply for it. Much appreciated card/organisation and app comes with lots of additional resources to access for carers. Highly recommend purchase.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Care support came to my attention at a…

Care support came to my attention at a time when I was feeling at my lowest. The support I received was incredible and made a real difference to my wellbeing. They were understanding, compassionate, and always there when I needed help.i also received guidance and support from various organisations, which helped ease some of the pressure during a very difficult time. I am truly grateful for the care and assistance I was given! X

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Carer Card Uk!

I recently had the opportunity to use my Carer Card in the UK, and I am pleased to share my experience. This was my first time using the card, and I opted to use a 30% voucher for glasses at Vision Express.

The process was straightforward and smooth. The staff at Vision Express were welcoming and helpful, making my visit enjoyable. I appreciated the range of glasses available and how easy it was to find a pair that suited my style and needs.

The Carer Card allows for meaningful savings and benefits, and using it felt seamless. I would recommend it to anyone looking for support as a carer.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

At first I was worried I was doing the…

At first I was worried I was doing the right thing I’ve never done anything like this before.yes I have looked after my brother in law for many years he was a alcoholic he had his bad days and good. But it does not matter what you are. In life but being family it was hard work and now I’m looking after my husband he has his problems like most people.but again that’s life you have to get on with it the best you can. I’m quite shy and find it hard to talk to people so really I don’t do a lot on hear but on that note. I keep my self to my self. And to be honest it’s hard work for the carers looking after some one you love.
Anne Noakes

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have only just received my Carers…

I have only just received my Carers Card yesterday and downloaded the app. I have read through everything. It was a relief to know there was so much help available. My card arrived quickly and everything was correct and it was easy to get on the app.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great card to use

Great card to use. Discounts galore. Passes for your child which makes things a lot easier and a lot cheaper especially being a single parent.

April 1, 2026
Unprompted review

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