Chris Loader did an amazing job helping me with my car search. I did not buy through Car Expert because in the end, the car I wanted was only sold through factory dealerships with no discount. However... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dan was great to deal with. He got us a fantastic deal on A Hyundai i30 hybrid and was happy to help with sorting out a few minor issues on handover. Much appreciated Dan. I'd highly recommend using C... See more
Company replied
My experience with car expert was amazing. I work big long hours so the fact these guys do all the calling around and sorting out, really helped me find the best deal for my LC Prado. It saved me time... See more
Company replied
I knew what car I wanted and I shopped around for a few local dealers and Car Expert for me $2k off the nearest offer from the dealer I had nearly locked in, who already offered quite a promising disc... See more
Company replied
Company details
Written by the company
CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car buying decisions. By pairing this influence with our team of New Car Specialists, we guide buyers from research to purchase, securing the right car at the best deal, with a seamless and stress-free experience. Quite simply, our purpose is to make buying a new car quicker and easier.
CarExpert New Car Specialists
Written by the company
- Helping Australians buy the RIGHT new car
- Clear reviews and expert guidance to help you buy with confidence. Independent advice and fair, transparent offers from nationwide dealer partnerships. Research, guidance, great deals, finance and more - all in one place.
Contact info
Brisbane, Australia
- 1300 587 992
- enquiry@carexpert.com.au
- carexpert.com.au
Ready to buy a new car?
4.7
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best dont go anywhere else
The experiance from start to finish was so helpfull from getting the best deal in hours not days even when we changed our mind on the model of the car.
May 25, 2026
Unprompted review
Reply from Car Expert
We're glad to hear you had a wonderful experience using CarExpert, Steven.
Providing seamless end-to-end assistance is what we pride ourselves on and it's great to hear that resonated with you.
Enjoy your new car!
The CarExpert team
Knowledge of car
Knowledge of car, one phone call set the wheels in motion. Got back to me same day, with the exact car I wanted with a great price. The price savings was Worth the 2.5 hour train ride to pick the car up.
Happy in all aspects of the process.
May 11, 2026
Unprompted review
Reply from Car Expert
Thanks for sharing your feedback about how responsive our New Car Specialists were to your request.
We're pleased you were "happy with all aspects of the process".
Enjoy your new wheels!
The CarExpert team
Excellent and hassle-free way to buy your next car.
Car Expert is an excellent and hassle-free way to buy your next car.
Initially, I used Car Expert to research detailed reviews of the car I was considering and to assist me in making an informed decision when purchasing. I have not used a broker service before, but I could not speak highly enough of the professional and reliable service provided by the team at Car Expert.
May 21, 2026
Unprompted review
Reply from Car Expert
Hi Michael, we're so glad you gave CarExpert a try and that you were very satisfied with our service.
Please consider referring us to your friends and family as we'd love to help them navigate the new-car buying process too!
Happy driving
The CarExpert team
A pleasure to deal with Hamish and…
A pleasure to deal with Hamish and Izzy. Always responsive to my concerns and they and found me the car I wanted at a reasonable price. I wish every interaction in the car buying world was like this.
April 24, 2026
Reply from Car Expert
Thanks for sharing your experience, Shree.
Hamish and Izzy will be very pleased to receive this positive feedback.
We're happy to have found your ideal car at the right price.
Happy driving!
The CarExpert team
Reply from Car Expert
Thanks for leaving feedback, Navneet.
We're pleased to have sourced you a great car at a great price.
Happy driving!
The CarExpert team
Super simple process
Super simple process. Ali was extremely helpful from the start. He found me exactly what I wanted and was always in contact to help out. Would definitely use Ali and Car Expert again.
May 8, 2026
Unprompted review
Reply from Car Expert
Thanks for taking the time to share your success through CarExpert, Catherine.
We'll be sure to pass this great feedback on to Ali.
Enjoy your new car
The CarExpert team
great service and best price available…
great service and best price available was found by this team…. well done
May 7, 2026
Unprompted review
Reply from Car Expert
Thanks for sharing your experience, Alex.
We're happy to hear that and were pleased to get you a great price on your new car.
Happy driving!
The CarExpert team
A fairly simple and streamlined process…
A fairly simple and streamlined process to obtain best car buy with timely updates and feedback. Highly recommend.
February 28, 2026
Unprompted review
Reply from Car Expert
Thanks for the lovely feedback Martin! We're so happy you found our service useful.
Enjoy your new car,
The CarExpert Team
Dan made the purchase of my new car…
Dan made the purchase of my new car trouble free and put me at ease with the process. I gave him my budget and make of car and he found the best deal available which I couldn’t beat . Very impressed, highly recommend .
February 1, 2026
Unprompted review
Reply from Car Expert
We always love to hear our customers have had a stress-free experience. Our New Car Specialists really get great deals, so we're glad we were able to help!
Enjoy your new car
The CarExpert team
Understood what we wanted
Understood what we wanted, communication was great and Daniel was considerate it what we were trying to achieve. Would recommend Daniel and Car Expert to our friends and family
March 6, 2026
Unprompted review
Reply from Car Expert
Thanks for leaving a review, Chris. We're so pleased Daniel was able to help you out. We're always here if you ever need us in the future.
Happy driving
The CarExpert team
I recommend this service as it really saves some cash.
I recommend this service as it really does save some cash for the same product.
Dan was very helpful & communication was excellent.
He also guided me to another service that gave me a better trade in price for my 3 year old Mazda CX5.
The only consideration was that the Mazda dealer that provided the best price was about 50 minutes from where I live, however I can get the vehicle serviced at my local Mazda dealer, so all good.
Regards,
Stephen B
February 21, 2026
Unprompted review
Reply from Car Expert
Thanks for the kind words for Dan. He's super helpful and we're pleased you found his communication excellent! We'll be sure to pass this feedback on, Stephen.
Happy driving
The CarExpert team
Great experience! Great value!
Great experience with our broker Daniel and car experts, got what we wanted at banging price, highly recommended.
March 12, 2026
Unprompted review
Reply from Car Expert
It's fantastic you got the car you wanted on a great deal. We'll be sure to pass this feedback on to Daniel.
Happy driving!
The CarExpert team
Dan was fantastic nothing was too…
Dan was fantastic nothing was too difficult and he found us exactly what we were looking for and negotiated the price. Certainly would have no hesitation in recommending Dan .
March 30, 2026
Unprompted review
Reply from Car Expert
We're so pleased that Dan helped you find the perfect car at the right price, Vicki.
Thanks for your review
The CarExpert team
CarExpert are the best.
CarExpert are the best.
They take the time to understand your needs when purchasing a car.
Dan was awesome to deal with kept me informed and upto date. CarExpert take the time/worry of purchasing a car. They do all the work for you.
I personally & highly recommend getting in touch with them to guide/help you purchase your car.
Very thankful customer 🙏
March 24, 2026
Unprompted review
Reply from Car Expert
We appreciate you taking the time to provide this feedback, Andrea.
It's great that Dan was able to help make the new-car buying journey easier for you.
Enjoy your new wheels
The Car Expert team
Great friendly quick service
Great friendly quick service. Kept in the loop at all times process very smooth
April 8, 2026
Reply from Car Expert
It was our pleasure to help with your new car purchase. Thanks for the feedback, Christine.
Happy driving!
The CarExpert team
It was an amazing experience with team…
It was an amazing experience with team . Well communicated with all the steps
April 6, 2026
Reply from Car Expert
Thanks for sharing that feedback, Sanil.
We're pleased you had an enjoyable experience using CarExpert and that you received great communication through every step of your car-buying journey.
Happy driving,
The CarExpert team
No stress what so ever
No stress what so ever , great communication
Shout out to Yas ( Finace) Who made the whole experience so easy .. so thank you
March 2, 2026
Reply from Car Expert
Thanks for the excellent review Marco and Marisa! We'll pass this on to Yas.
Enjoy your new car,
The CarExpert Team
Outstanding support for purchasing a…
Outstanding support for purchasing a new vehicle - CarExpert made it so easy. Communication very clear, and would not hesitate to recommend. Five stars.
February 3, 2026
Reply from Car Expert
It's wonderful to hear your felt supported through your new car journey and found it easy, Julia.
Thanks for your five-star rating.
Have fun with your new car,
The CarExpert Team
Excellent service and assistance with a…
Excellent service and assistance with a purchase of a new vehicle.
April 1, 2026
Reply from Car Expert
Thanks for your review, Leighton.
We're so glad we were able to help with your purchase and that our service impressed you.
Happy driving,
The CarExpert Team
Simple, fast and money saving!!
Simple, fast and easy process. Saved ourselves alot of money on our new car.
Communication was fantastic with CarExpert and the dealer. Source cars for Novated leasing. Organise a trade in as well.
Highly recommend to anyone looking for a new car.
Thanks heaps to Josh. Love our new Kona
January 10, 2026
Reply from Car Expert
We're so pleased that you love your new Kona, Kristy.
Buying a new car should be an easy process, so it was our pleasure to deliver on that promise and help save you money as well.
Happy driving,
The CarExpert Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.