Carfaxdeals 

This company’s rating is unavailable due to a breach of our guidelines.

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Rated 5 out of 5 stars

Excellent service and way cheaper than shilling out $50. Customer service was super responsive and helpful, genuinely made me want to review them. found out my car’s ownership, history, and thankfully... See more

Rated 5 out of 5 stars

These people are the REAL DEAL: DIrt Cheap Prices for Real Car Faxes. Their Customer Service and Attention, is Excellent. This company is a Hidden Gem, If you need car faxes it is literally a NO BR... See more

Rated 5 out of 5 stars

Minor glitch but straightened out immediately via on-line text. Use the customer support if any issues, it worked for me. Perfect CARFAX report, sent immediately, they even e-mailed a PDF when I ask... See more

Rated 5 out of 5 stars

I was looking for an affordable option to a VIN report and this site delivered the same comprehensive report as others. I also had a log-in issue, and they were able to fix it with a live agent.... See more


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All reviews

(47)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worked perfect!

Very easy to use site! Site offers the most up to date information needed to help with your inquiry. Will use site again if needed and would recommend to others.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers DO NOT USE

Scammers. Charged me for two reports, didn't deliver the one I ordered. These people are stealing credit card information and personal info. BEWARE. I have to get the charge reversed. NO CUSTOMER SERVIVE, ONLY AI BOT responds. You've been warned.

December 9, 2025
Unprompted review
Carfaxdeals logo

Reply from Carfaxdeals

We take accusations like this very seriously, and the claims in this review are simply not accurate.

We do not have access to or store customers’ credit card or personal payment information. All payments are processed securely through Stripe and PayPal, two of the largest and most trusted payment processors in the world. At no point can we see, collect, or “steal” anyone’s card details.

If a customer is ever charged incorrectly or a report is not delivered, we resolve it quickly through our support system or directly via PayPal or Stripe, both of which offer full buyer protection. Chargebacks and refunds are handled transparently and documented.

Regarding customer service, we use an AI-assisted chat to provide faster responses, but real human support is available and actively resolves issues every day. Claiming “no customer service” is not accurate.

We encourage the reviewer to contact us directly so we can look up the transaction and resolve any legitimate issue. False claims about fraud or stolen information do not reflect how our platform operates or how payments are handled.

Rated 1 out of 5 stars

Scam

Fake service. I didn't get a report on the car. I didn't even get a refund.

September 11, 2025
Unprompted review
Carfaxdeals logo

Reply from Carfaxdeals

This review is misleading and does not reflect how our service operates.

If a report is not delivered, we either complete the delivery or issue a refund. We do not keep money for undelivered services. Every transaction is logged through Stripe or PayPal, both of which provide full buyer protection and a clear refund trail.

We also do not handle or store any customer payment information. Payments are processed entirely by Stripe and PayPal, and we never see card details.

If the reviewer believes they were not refunded, we invite them to contact support with the email used at checkout so we can locate the transaction and resolve it immediately. Posting accusations without engaging support prevents resolution and does not change the transaction record.

We are happy to resolve any legitimate issue.

Rated 5 out of 5 stars

I had an issue not being able to run…

I had an issue not being able to run the report. Ambrose from customer service responded quickly to my request for support. After following his advice, the report opened right away. Very good customer service from Ambrose.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT WORK WITH CARFAX DEALS They are…

DO NOT WORK WITH CARFAX DEALS They are a scam the website works sometimes but many times there are issues… I had bought 40 reports and 20 of them disappeared. Then I bought another subscription because I needed a report asap figuring they would refund me when they realized their mistake but they claimed because I used one report of the 40 I couldn’t get a refund… even though I had already paid for 20 that disappeared. The customer service lady AMBROSE even acknowledged they were having a system problem but still told me to pound sand about the $69 I paid them. DO NOT WORK WITH THEM

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Super serious people

Super serious people. I wrongly thought the service covered also European plates instead it is only for US/Canada. I asked for refund via mail and I received it after 10 minutes!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

I've had a great experience using…

I've had a great experience using CARFAX. It's an incredibly helpful tool when buying or selling a used car. The vehicle history reports are clear, detailed, and give me peace of mind knowing I can see any accidents, service history, or title issues before making a decision. It's helped me avoid a few bad deals and feel confident about the cars I’ve chosen. I also appreciate how easy it is to use—very user-friendly and reliable. Highly recommend it to anyone in the market for a used vehicle!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Same data only cheaper!

Minor glitch but straightened out immediately via on-line text. Use the customer support if any issues, it worked for me. Perfect CARFAX report, sent immediately, they even e-mailed a PDF when I asked for it--thanks, Ambrose. I recommend! :c)

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Legitimate reseller for CARFAX, great support

This is legit! Thanks to previous Trustpilot reviews, I took a chance and was impressed by the cost and authenticity. It was basically the same report as I had gotten directly from CARFAX three years ago.

I had some questions about being able to share my vehicle report with potential buyers of my car. Their customer support person was very quick to respond, wrote in perfect English, and was friendly.

You can't get a sharable link to your report like you can directly at CARFAX. However, I requested a PDF of the report from their customer support, and was sent one immediately. I was told an automated PDF is in the works.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. I was having trouble getting my report after paying, so I used the chat box feature to contact Customer Service. Ambrose, the online customer service representative, helped me immediately and solved all my problem. Thank you so much

August 22, 2025
Unprompted review

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