CarFinanced  Reviews 261

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making the entire process smooth and pleasant. Many people highlight the outstanding customer service, noting the personalized and understanding approach. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, often mentioning quick response times and a seamless user journey. However, some customers also noted issues with the process, specifically mentioning repeated requests for documentation, which led to delays and a feeling of wasted time. A few other people also felt that the support from agents diminished after the car was purchased, making it difficult to get further questions answered.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, professional,... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as smooth, efficient,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a lovely lady called Aliyah look after me throughout my purchasing a new car journey and she has been absolutely wonderful! Nothing was to much hassle, provided me with so much knowledge a... See more

Company replied

Rated 5 out of 5 stars

ADAM ! What an absolute legend. He has been super helpful from the start and has great communication. Got approved for finance, then ended up selecting a different vehicle, but Adam was quick an... See more

Rated 5 out of 5 stars

I'm very happy I chose this company! The service was fast, professional, and very friendly. Callum was extremely helpful — he answered all our questions clearly and made the whole experience smooth an... See more

Rated 5 out of 5 stars

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is! So helpful, respectful, patient and gave me great advice. She's been helping me with my purch... See more


Company details

  1. Car Finance and Loan Company
  2. Finance Broker

Written by the company

At CarFinanced, we make car finance simple, clear, and stress free. Whether you have good credit, bad credit, or you’re self employed, we work hard to find a deal that suits your situation. We take the time to explain everything properly, keep you updated throughout, and make sure there are no surprises. Our goal is to help you get the car you want with a finance plan that actually works for you. Apply now in 60 seconds today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had a great smooth experience in…

Had a great smooth experience in getting the funds I needed to get my car. The customer service Aliyah was great and ensured the purchase went through smoothly and I’m very happy with my new car.
Thank you Aliyah

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Adam, the agent who helped me to find finance for my car was amazing throughout the process. Communication was excellent and he found me a deal that suited my circumstances

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very fast process

Very fast process, finance all sorted within a couple of hours even on a Sunday Adam was brilliant. Highly recommend 👍👍

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

I got car finance from Carfinamceed

I got car finance from Carfinamceed, and I had a great experience. A gentleman named Adam was very helpful and cooperative throughout the process. I’m really happy with his professional approach and the excellent service I received. Highly recommended!

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I just got a new car!!

I just got a new car!!! I hope this company give really good bonus for Aliyah! I ben try to get any finance option to get a car. She wasn’t border to help me probably all day to find the best option for me to have my own car! We need helpers more like her! Many thanks Aliyah

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I have had a lovely lady called Aliyah…

I have had a lovely lady called Aliyah look after me throughout my purchasing a new car journey and she has been absolutely wonderful! Nothing was to much hassle, provided me with so much knowledge and answered all my questions, she would also go and find my answers if she didn’t have the answers I needed.
Purchasing a new vehicle brought me a lot of anxiety which Aliyah supported me with night and day for over a week! Honestly couldn’t recommend more- this lady is such a credit to the company!

March 13, 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Aliyah went above and beyond to meet my…

Aliyah went above and beyond to meet my requirements, my position was at a awkward time in my life, divorce and financially in an unstable position.
Also due to certain medical conditions required an Automatic.
This took loads of work from Aliyah and her never say die attitude she made it happen in a few days, I will be forever grateful to Aliyah and Car Financed for helping when under great stress, I couldn't have asked for better service
Best Regards
Colin

February 6, 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Wow what an experience!

Wow what an experience! I was so nervous about financing a car especially for the very first time! But Aliyah has been fantastic! She went through every detail with me and made sure that it was what I wanted to do, no pressure and no rush! She was brilliant 🤩 definitely recommend

March 23, 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Aliyah

Aliyah was fantastic I can’t thank her enough even after I started to have doubt about the processes she made me feel comfortable and explained everything again and again and offered secure sites to send my personal details too, great service, as I have worked in customer service for over 20 years Aliyah is an asset to your company

February 25, 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Aliyah from Carfinanced has been very…

Aliyah from Carfinanced has been very helpful all the way with advice and also keeping me updated. Everything was made quite clear and process very smooth. Every question I had clearly answered and also the willingness to go a step further to help. I was also impressed with the broad knowledge Aliyah has with the help she has been giving in sourcing out the right and cheaper option of car finance. I would recommend CarFinanced to any one wanting to purchase a car and needing financial assistance.

March 17, 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Kind and accommodating

Helpful fella. Kind and patient and detailed with his information

March 14, 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Adam was an wonderful person who helped…

Adam was an wonderful person who helped me from the beginning till the end . Great communication even he tried his best to explain me some thing that I couldn't understand . He was very patient and did everything very fast . Thank you

March 13, 2026
Unprompted review
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

Rated 5 out of 5 stars

Great communication

Great communication. Aliyah was wonderful. She found the perfect car for me and helped me every step of the way.

March 12, 2026
CarFinanced  logo

Reply from CarFinanced

Thank you for your review, we truly appreciate you choosing us.

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