Cargoboard GmbH & Co. KG Reviews 14,729

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fist time customer with pallet transport between Germany And Czech Republic. Transport was carried out without any issues. + Easy to find out pricing online and book + Fair prices + Pick up with... See more

Company replied

Rated 4 out of 5 stars

Good experience working with this company. The only notes I have for future customers: do not buy the priority booking or delivery (7.5€ each), it’s worthless, literally nothing extra is adde (they wo... See more

Company replied

Rated 5 out of 5 stars

I had a bike being delivered with this company recently, and the shop messed up with the dates so I would be on holiday when it would arrive. The customer service via chat was fast and super kind,... See more

Company replied

Rated 5 out of 5 stars

This is my second shipment with Cargoboard and I cannot speak highly enough about it. Their communication with my company has always been great. They are always so accommodating and their service... See more

Company replied

Company details

  1. Trucking Company
  2. Courier Service
  3. Freight Forwarding Service
  4. Shipping and Mailing Service
  5. Shipping Company
  6. Transportation Service

About Cargoboard GmbH & Co. KG

Written by the company

Cargoboard ist Ihre digitale Spedition, mit der Sie als Gewerbetreibender in nur wenigen Klicks Sendungen auf den Weg bringen können. Von der Kalkulation über die Buchung bis hin zur Zustellung sind wir Ihr zentraler Ansprechpartner für die komplette Transportabwicklung. Unser Ziel ist es die Logistik so einfach wie möglich zu machen – egal ob für Logistikexperten oder für Neustarter.

Das bietet https://cargoboard.com:
- Transparente Preisgestaltung ohne versteckte Kosten - Sendungsverfolgung jederzeit und überall - Digitaler Ablieferbeleg direkt nach Zustellung - Geschlossenes europaweites Logistiknetzwerk mit einheitlichen Standards - Persönliche Ansprechpartner telefonisch, per E-Mail und im Live-Chat


Cargoboard is your digital freight forwarder, enabling you as a commercial customer to dispatch shipments with just a few clicks. From calculation to booking to delivery, we are your single point of contact for the whole transport process. Our goal is to make logistics as simple as possible – whether for logistics experts or beginners.

Here's what https://cargoboard.com offers:
- Transparent pricing without hidden costs - Track & Trace anytime and anywhere - Digital proof of delivery immediately after delivery - Closed Europe-wide logistics network with uniform standards - Personal contacts by phone, email, and live chat

Cargoboard GmbH & Co. KG

Written by the company

Wir sind erst zufrieden, wenn Sie erfolgreich sind.
Wir haben uns dazu verpflichtet, unsere Kunden so zu behandeln, wir wir selbst behandelt werden möchten - mit Respekt, Unterstützung und Freundlichkeit.

Garantierte Erreichbarkeit und Termineinhaltung

Kontaktieren Sie uns!

Kontaktieren Sie uns!
Egal ob im Live-Chat, per E-Mail, per Telefon oder über den sozialen Kanälen. Sie erreichen uns und erhalten kompetente Antworten zu Ihren Fragen. Wir freuen uns auf Ihre Nachricht!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,
vielen Dank für Ihre 5-Sterne-Bewertung!
Wir freuen uns, dass alles zu Ihrer Zufriedenheit gelaufen ist.

Bis zum nächsten Mal!

Viele Grüße
Ihr Cargoboard Team

Rated 1 out of 5 stars

Auftragsdetails - 63593609

We have sent a small pallet (Auftragsdetails - 63593609) in October 2020.
The pallet was damaged during transportation and the content of a carton was not usable anymore.
Our customer didn't accept the cargo because Cargoboard's driver was not able to speak German or English and was not ready to sign a damage record! So the cargo has been returned to us. Cargoboard charged us also a return cost!
We sent images of damaged cartons, copy of email from the customer, and claimed shipping cost plus cost of only one carton that was not usable anymore, but they didn't take any responsibility just a short email that said the pallet possibly was damaged before shipping and insurance would not accept.
We even had a photo of the pallet that we took before shipping as a record!
Now have two options just ignore 300€ or take the case to court and waste a lot of time!

November 22, 2021
Unprompted review
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Sehr geehrter Kunde,
vielen Dank für Ihre kritische Bewertung.
Wir haben uns zu Ihrem Fall noch einmal persönlich ausgetauscht und wie Ihnen mitgeteilt, sind wir in den Dialog mit unserem Partner vor Ort gegangen.

Es freut mich, dass wir aktuell dennoch zusammenarbeiten und ich hoffe, dass Sie eine wesentliche Besserung in dem Prozess spüren.

Viele Grüße

Lukas Petrasch
CEO

Rated 5 out of 5 stars

Hat super funktioniert

November 18, 2021
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,

wir freuen uns über Ihre Zufriedenheit!
Bis zum nächsten Mal.

Beste Grüße,
Ihr Cargoboard-Team

Rated 1 out of 5 stars

Consistently Awful!

Consistently Awful!! I had an issue with a collection which I contacted customer service and was assured that this had been rearranged. AGAIN they did not collect my pallets? I think I am going to have to find another more reliable company to deal with our pallet deliveries in Germany!!

Even after speaking with the Customer service team my issues have not been resolved?

October 5, 2021
Unprompted review
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Hello!

Thank you for your critical review.

Unfortunately, we cannot assign your review to any shipment, because of missing ordernumber or name. Can you please tell us the shipent number?

I'll take a look at this immediately.

Many greetings

Lukas Petrasch
Managing Director

You can write me also via mail --> petrasch@cargoboard.com

UPDATE:
We have found your order. Unfortunately, this did not go through twice due to a technical error (client from UK). For this I would like to apologize.

We can pick up your shipment tomorrow and deliver it as an express shipment.
My colleague had just written to you.

Please reply briefly to this email if it still possible to collect.

Thank you.

Rated 5 out of 5 stars

Pefecte service

September 14, 2021
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,
vielen Dank für Ihre 5-Sterne-Bewertung!

Beste Grüße,
Ihr Cargoboard-Team

Rated 5 out of 5 stars

Super Service,

August 30, 2021
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,

wir freuen uns, dass Ihr Transport zu Ihrer Zufriedenheit verlief.
Bis zum nächsten Mal!

Beste Grüße,
Ihr Cargoboard-Team

Rated 5 out of 5 stars
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,

wir freuen uns, dass Ihr Transport zu Ihrer Zufriedenheit verlief.
Bis zum nächsten Mal!

Beste Grüße,
Ihr Cargoboard-Team

Rated 5 out of 5 stars

Alles top

Alles top , Danke

May 1, 2021
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,

vielen Dank für Ihre 5-Sterne Bewertung!
Wir freuen uns, dass alles zu Ihrer Zufriedenheit verlaufen ist.
Bis zum nächsten Mal :-)

Beste Grüße
Ihr Cargoboard-Team

Rated 4 out of 5 stars
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,

vielen Dank für Ihre 4-Sterne Bewertung!
Wir freuen uns, dass alles zu Ihrer Zufriedenheit verlaufen ist.
Bis zum nächsten Mal :-)

Beste Grüße
Ihr Cargoboard-Team

Rated 5 out of 5 stars

smooth transaction

smooth transaction, top .
ceep up the good work.

regards prenso

December 21, 2020
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Hello,

thank you for your positive review.
We are glad the transaction went smoothly and we look forward to your next delivery.

Your Cargoboard team

Rated 5 out of 5 stars

Super professional

Super professional, super flott.

November 10, 2020
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,

wir freuen uns, dass die Abholung und Lieferung zu Ihrer Zufriedenheit verlief!
Bis zum nächsten Mal :-)

Beste Grüße
Ihr Cargoboard-Team

Rated 5 out of 5 stars

Top Speditionsanbieter bis dato nie…

Top Speditionsanbieter bis dato nie enttäuscht worden!! Top weiter so.

September 24, 2020
Unprompted review
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Morgen,

vielen Dank für Ihr tolles Feedback!
Darüber freuen wir uns sehr.

Auf eine weiterhin gute Zusammenarbeit

Ihr Cargoboard-Team

Rated 5 out of 5 stars

so far so good !!!

June 23, 2020
Unprompted review
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Guten Tag,

wir freuen uns, dass Ihr Transport zu Ihrer Zufriedenheit verlief.
Bis zum nächsten Mal!

Beste Grüße,
Ihr Cargoboard-Team

Rated 5 out of 5 stars

good service

always good service.

January 15, 2020
Unprompted review
Cargoboard GmbH & Co. KG logo

Reply from Cargoboard GmbH & Co. KG

Hello Mr. Jiang,

thank you for your review!

Cargoboard-Team
05251 20274 - 80
service@cargoboard.de

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