Caring Futures Reviews 

54
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful, friendly, and compassionate staff members who make every interaction feel warm and welcoming, completely removing any intimidation from the process. People deeply appreciate the efficient customer service and thorough, detailed explanations that completely remove the stress from navigating daunting official paperwork and complex eligibility requirements. Consumers also note that the straightforward, professional guidance provided by dedicated advisors helps secure positive financial outcomes, offering genuine emotional relief and valuable support during difficult life moments. Reviewers frequently highlight how approachable and understanding the team is, ensuring everyone feels fully supported from the very first contact to the final resolution.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting friendly and helpful advisors who make financial... See more

Staff

Customers felt high satisfaction regarding the staff, describing reviewers as very helpful, polite, and... See more

User experience

Clients share positive opinions on user experience, highlighting an easy and trouble free application process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After I contacted you, an hours questions, a check up after that. Always friendly and helpful towards me, so very satisfied it all went smoothly, got the extra money which has taken the pressure o... See more

Rated 5 out of 5 stars

Excellent service.So glad l took the plunge.Having paid large Social Security contributions all our lives we were. NOT allowed any benefits from the British Govt following Brexit because we retired t... See more

Rated 5 out of 5 stars

So friendly. You contacted me and made me feel very comfortable. because of scams I checked out your company and found it was legit. You helped me all the way which was so refreshing as I get easily o... See more

Rated 5 out of 5 stars

I saw an add on FB re Caring futures saying ex pats can receive AA. I filled out a very easy short form and pressed send. I got a call from Lauren she asked a few questions but it just seemed like a c... See more


Company details

  1. Consultant

Written by the company

Caring Futures helps British people living in Europe access the UK financial support they may be entitled to in later life. We specialise in helping eligible British pensioners living abroad apply for Attendance Allowance — a UK benefit for people over State Pension age who need extra help because of a health condition or disability. Our experienced team supports clients throughout the process, from checking eligibility and completing the application to helping with the next steps once a decision has been made. We understand that applying for benefits from overseas can feel complicated, particularly when dealing with UK eligibility rules, residency requirements and the Department for Work and Pensions. Our aim is to make the process as straightforward and stress-free as possible. Caring Futures operates on a no win, no fee basis, so there is nothing to pay for our Attendance Allowance application service unless the claim is successful. We currently support British people living across Spain, France, Portugal, Cyprus, Greece, Italy and Malta. Our wider mission is simple: to help British people living abroad access the financial support, care and services they need to live better in later life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Life saving money

When I filled out the details with Tracy, I forgot about it until 13 Jan. Only to discover the lifesaving amount of £400 had been in my account since 6th Jan already! Wow, I was able to get someone to help with compression stockings, go to dentist for checkup etc! Thank you so much!!

October 5, 2026
Rated 5 out of 5 stars

My experience from day one was…

My experience from day one was impressive, I phoned the enquiry number and I was greeted by a very friendly lady who took my details and told me their representative who deals with the claims would phone me back, which they did next day. The whole process took approx half an hour asking me questions...all very relaxing and friendly. Eight weeks later I received my back dated money and it's helped me from struggling each month. Thankyou Caring Futures.

October 5, 2026
Rated 5 out of 5 stars

Excellent! service.So glad l took the…

Excellent service.So glad l took the plunge.Having paid large Social Security contributions all our lives we were. NOT allowed any benefits from the British Govt following Brexit because we retired to France.However Caring Futures obtained Attendance allowance for us.Thank you.Elyn Fryer Age 80.

October 3, 2026
Rated 5 out of 5 stars

Definitely Caring

When you are applying for extra financial support because of challenging health issues Caring Futures make the application an easy path. They are extremely understanding and helpful through every step of the application which can be an emotional roller coaster when it comes to a loved one.

October 3, 2026
Rated 5 out of 5 stars

It was easy

It was easy, personal, speaking to a nice lady on the phone. I was surprised when the payment came through - I really didn't know that I was entitled to this help, thank you Carina Futures.

October 3, 2026
Rated 5 out of 5 stars

Attendance Allowance

I was first contacted by the company last year (2025). After answering a few questions I was told that maybe entitled to Attendance Allowance. At the time I didn't take them up on their offer but made my own enquiries and found out that they are well recommended so in June 2026 I got back in touch with them. An appointment on the telephone was made and all the costs explained to me. I was called back, on time, and interviewed very sympathetically about my health and home life. At the end of the interview I was told that they were confident that an application would succeed and I went ahead. Within minutes DWP responded by email confirming the application and I received the higher rate of AA within 10 weeks of the application and back dated to the date of application.
I can thoroughly recommend Will Pennington and Caring Futures for their Compassionate help and Support.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service

85 years old with mobility problems.
No thought of applying for an allowance.
Saw Caring Futures post on Facebook.
Large deposit required up-front????
No win - deposit return promise????
Cautiously skeptical.
Thoroughly investigated Caring Futures
Delayed decision for some time but went ahead.
Very friendly advice and support
Trouble free application process 90% undertaken by Caring Futures.
Monthly allowance approved by DWP.
First month's allowance alone amply covered deposit.
The only costly mistake I made was the delay.
Wonderful service.

February 10, 2026
Unprompted review

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