Carl's Jr. Reviews 

Angry, rude manager, cold food and poor state of the restaurant. Go elsewhere

I LOVE THE BIG CARL AND CLASSIC CARL AND WILL ALWAYS TILL THE DAY I DIE

not sure who sits down and make this recepies , come on the diablo burger meal ,junk and over priced, the double western way better burger than that diablo crap ,tasteless ....ordered me a meal had to trow that burger away nasty, got it from marysville ca location ...

Good food, but they weren't very good at taking my order. I had to repeat everything three times and correct the drink at the window, and still got the wrong food. It was good, but I would have much preferred if it were what I'd ordered.

I refuse to mention a store branch, employee, or even what specifically I ordered, and furthermore I'm deliberately providing the wrong date, because I don't blame the people working there one bit and I refuse to let Carl's Jr. blame them either. Corporate is taking the blame for this one. Grumpy, I asked myself incredulously how they could get my order wrong after they'd made me repeat it so many times to them, but then I reminded myself I already know the answer: they're overworked, underpaid, they probably don't sleep enough, and they're mentally and socially exhausted from spending all day every day standing around in a cramped, sweltering little cubicle and transcribing complicated lists shouted at them through a tin can.

Sure, that may be the norm of the genre, but that doesn't make it excusable. If fast food companies want to step up their game and actually provide passable service, the first step is to stop treating their employees like caged monkeys.

store# 1100068
order# 229125
5/19/2024 ,2:37am

very rude.she did not want to be there to work! she made my order wrong then got upset when I told her no mayo. Another rude lady handed me my food & shut the window.

These people has ZERO customer service skills and need PAID training .Why are they SO unhappy at their job? Either management is not very unprofessional or they are NOT happy what Carl's pay them!!!!!

I asked for a chicken sandwich no cheese, waited a couple minutes to get a chicken sandwich with cheese and over cooked . I took sandwich back asked for sandwich to be remade and the employee literally peeled cheese off and slapped it in a new bun. I said I told him have an allergy he put my sandwich back in the bag with cold fries and walked away so I can’t even eat the sandwich I was given.

I was not able to use my free reward when I signed up. Can you fix that?

At store 05614 in Albuquerque, I’ve been there a few times and each time I get the bacon egg and cheese biscuits. I have to send them back because the biscuits are always hard and cold. This never changes. Why??? I thought Carl’s Jr and Hardee’s always say their biscuits are made hot and fresh. Well not here. Don’t go here. Save your money and go somewhere else. I’m done with this place.

I recently came into this carl juniors establishments and I was so hungry, until himself came to me and gave me his good chicken tenders. They are the best ever with his creamy white ranch sauce. I love Carl’s Jr. so much. Lifestyle the conof my stomach being so full he laid down his big creamy milkshake on me it was delicious would recommend

May 4, 2024, at 2:36 pm. This is the worst place I have ever been. My food was wrong to start with. By the time I started to open my burgers, without warning, the general manager came and grabbed my sandwich. I have to chase him down to get some explanation. The general manager, yes, the general manager, tried to sell my 11-year-old  son a side of BBQ sauce for $0.25. Then, when I stepped in, he changed the price to $0.35 and had the courage to tell me that he's doing us a favor because the side BBQ sauce cost $0.50 and went to argue with me for about 10 minutes. If the owner of this franchise wants his investment to survive, he should, in my opinion, retrain his workers, or Carl's Junior is going down.

Who cares about the food!?! Don't apply for a job here. The company instantly releases all your info to everyone. As soon as I applied my phone started getting spammed and my web browser HAS TO BE DELETED. THE FOOD ISNT THE PROBLEM. ITS THE WHOLE FING SCAM COMPANY.

I asked for single and they repeated my order as singles. But once I paid and got my receipt, it said doubles. I accepted it because I don’t want to waste it but I did not want to eat a big burger at the time.

I would give a zero stars to Carls in Chilliwack as my adult son went to get some food after a long shift at a store down the street and the guy did not give him the food he paid for then ... the guy said he put in on counter and basically accused him of lying even going as far as to look in the garbage can.my son was lirerally sitting in front of counter entire time waiting for his food. And he refused to give him a refund for food he did not even get likw wth.

I went to Carl's jr. Today. I got the new, 2 chicken wraps for $6.00. people do not order this. It was a complete rip off!!! 2 ity bity tortilla wraps. Oh my God I was immediately pissed off!!!! Not to mention I got 2 bites of chicken, the rest was breading. You got me Carl's Jr. But never again

We had lunch delivered, costing over $60 for 2 medium burger combos and some chicken tenders. (Using UberEats)

For that price I was expecting quality, freshly made burgers.

Instead the patties are processed and tasteless, cardboard would taste better. The bun and pitiful salad were soggy, everything was cold (even though delivery was fast - so already cold in-store).

It was revolting! We ended up throwing it in the bin, it wasn’t edible.

If you want processed rubbish, you’re better off going to Hungry Jacks or Macca's (they actually taste better) and save a heap of money.

My husband walked in and ask if I, his handicapped could use the restroom!! And we were denied!! We were told we have to make a purchase in order to use their facilities. I got very upset and called to speak with the manager and plan on calling corporate over this!! I normally use a wheelchair ♿ but can walk a small distance without it!!

never tasted a hot chocolate this bad, i threw it. drinks were awful, only ice cubes. burger tastless, threw it

Overall the wait time is pretty short, as well as with the staff being overall welcoming and friendly, the food there is also great, so I would sincerely recommend it if you wanna grab a quick lunch:)

I ordered Charbroiled Chicken Club sandwich was charged $8.59 it wasn't that good for that price.

Great experience the food is delicious and the people very nice service fast