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Review summary

Created with AI, based on recent reviews

Evaluating 614 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their perfect fit and durability, often exceeding expectations and lasting for years. Many appreciate the competitive pricing, finding the products to be good value for money compared to dealership options. The ordering process is frequently described as easy and efficient, with a wide range of options available for customization. However, some customers experienced issues with delivery times, with orders arriving later than expected or without proper notification of delays. A few people also reported receiving incorrect products or mats that did not fit their vehicles properly, leading to frustration and the need for replacements. There were also instances where customer service communication was perceived as slow or unhelpful in resolving these issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, often describing products as very good,... See more

Order

Users describe ambiguous interactions with order, with many customers reporting easy online ordering... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many experiencing significant delays and a lack of... See more

Price

People report positive experiences with price, often noting a great range to suit all pockets and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Disappointing after having to wait a while. Partly due to having to make alteration to my order because they couldn't reproduce what I requested. On opening my order I received beige matts i... See more

Company replied

Rated 4 out of 5 stars

Good choice of mats with varying prices. Easy to navigate website . Pleased with mats, goid quality as expected. Good delivery time too

Rated 5 out of 5 stars

So easy to order got lots of options so you can choose what budget suits you I have got them for my hubby 60th b.day I am so pleased with them I added my own personalization really impressed with them... See more

Rated 5 out of 5 stars

Top quality car boot liner for our car , we were very impressed with the quality and finished of our boot liner, it looks amazing and well worth the money. Easy to order on line and delivery was quick... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

What a great company

What a great company. Have one of the new Chinese cars, a Chery Tiggo 7. Wanted mats to protect existing interior but was sceptical about whether they could provide for this make. What a lovely surprise when they came, fitted perfectly and look great. Will probably order a boot mat now.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Fabulous company. These car mats are superb. They fit perfectly in my new Focus ST. They are really well made and I love how I could personalise the colours. Packaging and delivery was first class.
Thank you Carmats4u.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Always a great service

Always a great service. I cannot fault them. I have ordered lots of mats and boot liners from this company and always arrive quickly and are of great quality. Won't go anywhere else now for such products. Highly recommended.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great boot liner…

I recently purchased the boot liner from Carmats4u for my Skoda Enyaq, and I’m really impressed. It arrived promptly, which was a great start, and the quality lived up to expectations. The fit is absolutely perfect for the boot space.
I also opted for the black velour anti-slip carpet insert, and it was definitely worth it—it adds a nice premium touch while helping keep everything in place.

Overall, a great product that does exactly what it promises. Highly recommended if you’re looking for a well-fitting, reliable boot liner!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Audi Q4 mats - A must, you wont be dissappointed

These are a must, great quality and fit lovely, improved the overall look of the interior for a fraction of the price compared to the OEM mats that Audi offer. Easy to order with a very friendly website, delivery didn't take too long to arrive.
Highly recommended

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Luxury Michelin Rubber Mats

Received my order of Luxury Michelin Rubber Mats for my Skoda Scala and the durable rubber boot mat. All fit perfectly.

Rubber smell not too strong.

Took 2 weeks for order to arrive although it's worth mentioning I did order over the Easter holiday period. These also aren't cheap, mass produced mats from China, they were custom made here in the UK so the quality is worth the wait.

Delivered by Evri who are very good in our area.

April 11, 2026
Unprompted review
Rated 3 out of 5 stars

Car mats

Car mats
I was in no rush for the mats, delivery took a little longer than expected, just under two weeks. I bought rubber mats for an Hyundai Tucson and am overall disappointed in the quality/fit of the mats. The front driver mat seems to be a smaller fit, I would expect rubber mats to have at least a small lip round the edge to stop dirt/water running off however these do not. Overall I do not find these mats of much use at protecting the main carpet. I was also unable to submit a review using the emails sent from the company asking for a review as the “submit review” button would not activate when all fields had been completed.

March 28, 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi Robert,

Thank you for taking the time to leave a review, and we're sorry to hear that you're disappointed with your purchase.

We must say that feedback like this is quite unusual for this particular product, as we typically receive a great deal of positive feedback regarding the fit and quality of our rubber mats. So we're sorry to hear they haven't met your expectations.

We do, however, understand that rubber mats aren't for everyone, and we'd like to make things right. We also offer a range of higher-grade carpet mats which may be better suited to your needs, providing a greater protection for your vehicle's interior.

If you'd be interested in exploring these options, please do respond to the email we have sent you directly and we'll be happy to help.

We also apologise for the issue you experienced with the review submission button. We'll be sure to look into this on our end.

Kind regards,

Jack Hill

Rated 5 out of 5 stars

Following on from my initial review I…

Following on from my initial review I would add there a 6 cars in our family so we know where to place further orders when the time arises as I mentioned previously a bad experience from a seller on a well known website sent me to this supplier & I can't fault their customer service

February 11, 2026
Unprompted review
Rated 2 out of 5 stars

Don't bother

Everything was okay ordering it's the product that's the issue, I paid £77 for Chery tiggo mats and I got very thin cheap stuff that won't stay flat for long I bet. Definitely not ordering again.

March 23, 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi McStoosh,

Unfortunately, I don't have an order number or name that I can match to an order with us. Can you please provide this ASAP so we can confirm you've ordered with ourselves?

We hope to hear from you soon.

Kind regards,

Jamie Barke
Managing Director

Rated 5 out of 5 stars

Quality car mats

I have now had 5 sets of mats now 2 sets for my car one winter an one summer plus the wive has had the same but she recently got a new car so I ordered her a set plus a boot mat we are both really impressed with the quality. I also know that these are all made in house as I delivered some raw material in a container a few weeks ago I would recommend

April 5, 2026
Unprompted review
Rated 2 out of 5 stars

Very disappointed with the boot liner.

I waited nearly 3 months for my Dacia Duster boot liner.,apart from the poor quality(Iunderstood it was rubber,but it not ,more like a hard plastic,and not custom made at all!
Very disappointed!
Keith collier

April 10, 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi,

I am very sorry to hear about your experience, Keith, and sincerely apologise for the long delay and disappointment with the product received.

I completely understand your concerns regarding both the quality and fit of the boot liner, and this is certainly not the standard I aim to provide.

I would really appreciate the opportunity to look into this for you and work towards a suitable resolution. Please could you contact me directly at laura.lacey@uniqueproductsuk.com with your order details so I can investigate this further and assist you as quickly as possible.

Thank you for bringing this to my attention, and I hope to resolve this for you soon.

Kind Regards,

Laura Lacey
B2C Sales Manager

Rated 5 out of 5 stars

Great Mats

Very nice mats that fit Welland compliment my Audi TT. Quality product that was delivered promptly.

Recommended without reservation

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality Car Mats

Arrived today a it late but probably because of Easter holidays
Great quality and professional finish look great in my new car. Highly recommended shame they do not do a boot liner for my Leapmotor B10 as I woul have order one of those from them too.
Thank you 😊

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Trusted and reliable

I recently received my boot liner from Carmats4u and I couldn’t be happier with it. The fit is absolutely perfect, as if it was made specifically for my car. The quality is outstanding—durable, well-finished, and clearly built to last.

What really stood out to me was the level of trust and reliability this company demonstrates. From ordering to delivery, everything was smooth and exactly as promised. They truly delivered on their commitment and exceeded my expectations.

I highly recommend Carmats4u to anyone looking for high-quality car mats or liners. Exceptional product and service all around!

April 8, 2026
Unprompted review
Rated 4 out of 5 stars

Got there in the end

Mats now delivered and look and fit great. 4 stars for quality and for Jack from customer service- a credit to the company
Following this review my mats were made and dispatched. Nice response from them but sad that I had to write a poor review to get any real response. Hope the quality is as described
3-5 day delivery when order placed with no mention of delays. Take the payment then no delivery within given dates. Mailed to ask for an update and get generic “we are currently very busy etc,etc. Check website and every product now has delays. No obvious method of cancelling and even delays on mail response
Avoid and go elsewhere if you can

March 26, 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Good morning S.Kitchener,

Thank you for reaching out. I've looked into your order and it appears you chose the Economy delivery option which takes around 7 working days. This is estimated (not exact) as we make everything to order for you right here in the UK. This is explained within our shipping policy which is at the checkout before you pay.

As we're one of the few manufacturers that do produce in the UK, it can sometimes take a little longer if volumes are higher and indeed, if there's a bank holiday.

We have indeed seen some delays recently due to the bank holiday weekend, but the good news is, the delays were mitigated and we're now running on time.

Looking into your tracking details, I can see the order has already been dispatched and there's a good chance it will be out for delivery today for you.

Did you need me to send you a tracking link? If yes, please send me a quick email and I'll be happy to forward that over for you. My email address is jack.hill@uniqueproductsuk.com

Thank you for your patience, we really appreciate it.

Kind regards,

Jack Hill

Rated 5 out of 5 stars

CONSISTENTLY EXCELLENT PRODUCTS.

I recently purchased a boot liner and carpet insert for my girlfriends Fiat 500. As with previous products I have bought from Carmats4U this was an excellent fit. In the past I have had boot liners and carpet inserts for both my Alfa Giulias and my Vitara. All have been of the same excellent quality. Indeed, on one occasion the liner in the Giulia saved the original carpet from a particularly nasty liquid spill which would have been a nightmare to rectify. Also, one big plus point with Carmats4U products is the smell.....or rather the lack of it! Many other similar liners and mats have an all pervading rubber or resinous smell...but Carmats4U's products don't!
For me, this is a very important issue, who wants their pride and joy to smell like that?
Aside from the excellent quality and fit of the products, the pricing is very competitive and delivery prompt.
All in all, a very satisfying consumer experience!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Good company to buy car mats from,well…

Good company to buy car mats from,well made ,tailored to suit vehicle.Just as good as the original mats that came with car.Add extras if you want ,trim levels ,luxury,colours ,heel pads etc
Waited a while before they came but worth the wait.
Would recommend .

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Updated - now a happy customer. Not very happy - delay and no communication

UPDATE - After having issues below I am more than happy with the resolution provided by the company and I would certainly now give them another chance in the future.
Thanks to Jack for sorting out my problem with the delayed delivery.
Updated my rating to 5 for the after sales service.

Not very happy. I ordered on 31st March. It's now 9th April. Not even with the courier yet. Then it has to survive Evri. Funny it said despatched on April 1st - must have been April fools.
I probably could have ordered from China faster. Considering cancelling under distance selling. Not great. ORDER - 2000470950

March 31, 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi Nicola,

Thank you for your review, and we completely understand your frustration. We know how important it is to receive your order in good time.

We can confirm that your order has been scanned by our packaging department this morning at 9:38 am and is now on its way on a next-day delivery service, so you should expect to receive it tomorrow.

We appreciate that this has felt like a long wait, but with the double bank holiday over Easter, your order does fall within the 7 working day delivery window quoted at checkout.

That said, we are always looking to improve the experience we offer our customers, and your feedback is important to us. We'd welcome the opportunity to discuss this further

Please do reach out to me directly at: jack.hill@uniqueproductsuk.com, and we'll be happy to chat.

We hope once your mats arrive, you'll be pleased with the product, and thank you for your patience.

Kind regards,

Jack Hill

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