Carmo electronics Reviews 50

I place and receive the order #1031750.
I order a rectifier for my Africa Twin RD04 but they ship another model and some others items was also missing in the order.
Since then, I wrote e-mails (dec13th ,2025) but never get any feedback.
To avoid!!

Brilliant service , brought ecu and speedometer back to life !
Ecu last year repaired, thankfully as no triumph ones left in world ! And speedometer fault repaired in under a week.
Great service and good communications from them , recommended to all forums.

I have dealt with this company multiple times. I have purchased replacement components and sent in 2 different ecus for repair. highly recommend !!

I am amazed by the team at Carmo. I was having issues with a Mariner 60hp boat engine from 1979. I figured out that the CDI had died and so i sent it to Carmo. Within 2 working days after they received the package, I got a mail from Roald that he had repaired it. I paid the invoice and had the CDI in my hands about 3 working days later. The engine now runs flawlessly and I want to thank the team at Carmo for helping me out when I was ready to give up on the engine. Good support, great experience and a fair price!

Thank you!!!

Best regards,
Mattias

poor product , do not buy blank keys from here, not performing as original

Do not trust this company. Sent a Harley Davidson ECU to them back in Sept/Oct was told no faults found. Have spent over £500 having the bike looked at and changing lots of stuff. Everything was pointing at the ECU so bought a new ECU and the bike is now working as it is. They are keep closing the case and won't even particularly refund me. Reply back without why they have closed the case just reply to say he is only a mechanic.

Edit to reply.
I understand in it all works, thanks. On your website you state that the way your system works it will tell you of faults. If that's not the case you should advertise that then.

a few years ago i bought a triumph legend tt motorcycle long story short the ignition management module packed up triumph could not supply a new one at the time it was around 560 ponds carmo diagnosed the fault repaired it in about 10 days my bike was back on the road 125 quid including postage ,i rode the triumph to the nearest Suzuki dealer and part exchanged it .having learned my lesson i now own a triumph T120

I have to say I’ve been disappointed with my experience with your company. First of all, the unit arrived with no instructions whatever and was described as “plug and play” on your website. It was far from this. When connected via the small harness you supplied I had no spark. This turned out to be because pins 1 and 4 were swapped in the link harness. I did try connecting without the harness and this immediately blew a fuse on the bike when I operated the starter – I now realise bacause the XBR CDI has a +12 feed on pin 5 which you have broken in the link harness. When I cut this wire and instead fed a direct earth to the CDI, connecting without the link harness, I had success.

I understand that this positive feed may have a function in retarding the ignition when the starter is operated, however cannot find any documentation to this effect. I would have hoped that you would incorporate this feature, or at least point out to the user that it existed.

I have in no way been helped by you other than your providing a link to an information sheet which you should have given me at the outset. You should also have provided details of the advance curve and other characteristics. I have spent hours in my garage checking other components (entirely unnecessarily) but have been greatly helped by members of an online forum who have made many helpful suggestions. I should not have needed to do any of this. The only positive aspect is that I have now learned a great deal about CDI systems.

It has become plain to me that the unit which you sell as specific to the XBR500 is instead a generic unit. This raises questions in my mind as to what the advance curve is and whether this has been tailored to the motorcycle or – as I suspect – you have merely used a standard curve which may or may not suit the engine characteristics. I cannot believe that you have actually supplied one of these units to an XBR500 owner and that they have fitted it without problems.

It may interest you to know that in desperaion I bought a generic “pit bike” CDI unit complete with coil from ebay at a cost of less than £12. This was delivered to me today and I find that it replaces your unit directly and seems to give similar performance. It’s interesting that the pinouts on this unit are identical to those on your unit WITHOUT the link harness ie with B/W to pin 1 and red/black to pin 6. I accept that its internal components may be inferior but am left with the feeling that I could have saved myself £100 or so by purchasing this in the first place.

Excellent service! Lost keys for my Honda ST1300 and was told by dealers I would have to change ECU and lock sets e.t.c
Found these guys and it’s sorted. Took 10 days from posting my ECU. Would 100% recommend.

I purchased a mosfet voltage regulator for ktm 990 Adventure, just for upgrade my motorbike.

The voltage regulator arrived with a different code that I purchased (ordered CARR9714-KTM received CARR694-KTM)
Carmo's reply:
You received the correct regulator, the housing/body from the regulator is mostly the 694

Best regards,
Robert
Carmo

After less than 500km the voltage regulator started giving same problems randomly (low voltage to mantein motorkibe system and battery charge).
Shipped to Carmo for replace or repair.
Carmo's reply:
Hello Claudio,
We have tested the regulator you send beck, it works 100%.
We will send you back the regulator after payment for the test cost: (28 euros)
Your Carmo Electronics Team,

After paying more than 200 euros I solved by installed again the original one (ktm with 78000 km).

My experience with Carmo was very bad, waste time and money.

Looked everywhere for ECU repair ,test. Company.
After reading about all the other companies that do this work.
No company can make everyone happy.
I chose Carmo.
They run there business a little different. But I sent them my unit. It tested positive and in good order.
They even sent a video of my test.
Kevin, and his crew are the real deal.
And I recommend.
Will go back to them anytime I need this kind of help.
Satisfied customer.

I ordered a T.C.I. for my xv1000 it didn't even work. i was upset but had a spare so forgot about it for awhile. i had some electronics experience then i decided to take it apart to see if there's something that needed soldering it was incased in a gel, i carefully removed the gel to inspect the circuit board. what i say looked like it was faked to look like a circuit board it made no sence and would never work the way its wired

I sent a CDI for repair, they stated they could indeed repair it, I paid for it and they shipped it back. The unit still has shorts across pins, and they won't reply to any emails about warranty or replacement.

Unit has been sent back for warranty repair 7/28, will provide updates here and modify review pending the outcome.

9/22, first tested the unit with an ohm meter per factory specs, seeing 100-300k of resistance where there should be none. Stuck it in the atv on the off chance that it would function. Immediately blows the 20amp within a second of switching the key on. I requested the difference between the "repaired" and "we cannot repair it" cost.

Shipping my defective ignition box was easy to their UK address and the repair shop responded within 3 days. But - they couldn't fix it. Their communications were quick and useful. Purchased a voltage regulator and the defective ignition unit and the voltage regulator were in my hands 5 days later. Would have given them 5 stars if they'd repaired the unit.

CARMO ELECTRONICS.

They could do what they claim on their website.

This is what they claim:

"Within 3 days
Fixed prices (go to prices)
Cause of defect
1 Year warranty!

Carmo electronics is able to repair a defective ignition and injection system very accurate and reliable. You only have to send your ignition/injection system to our company. Carmo electronics has developed a very unique simulation protocol to generate every possible kind of signal your motorcycle may generate. Repair is executed with high-grade parts and guarantees maximum reliability. Repaired units are finished with a very strong and durable coating that protects electronic parts for the influence of extreme weather circumstances.

The main benefit of repairing a unit in contrast with buying a more expensive new one, is the indication of the possible cause of defect. Even if the malfunction is not in the ignition/injection unit, but elsewhere in the electronic system. This information is supplied totally free of charge together with the repaired ignition unit."

The reality:

I sent my CDI via their UK address. It took nearly three weeks to get there. They blamed brexit, but other items sent to other addresses in Holland arrived within four days.

Their "ticket" system is user hostile. It's impossible to get in. The password reset link email it claims to send never arrives, so it's phone call time.

Finally, having paid for the test and repair service, they tell me it's defective (I ALREADY KNEW THAT, THAT'S WHY I SENT IT TO YOU) and they can't repair it.

They kindly offered to sell me one of their improved boxes for an obscene amount of money, though.

I received the email telling me that they couldn't fix it the day they shut down for a two week holiday. What am I supposed to do now? They've got my money, got my CDI and, it would seem, they've got me by the bo££ocks.

From my experience this company does not do what the website claims.

EDIT:

Rating increased to two stars pending further review.

Update:

Communication received from Carmo regarding the unit being irreparable did not include why it was irreparable. Subsequent emails from Kevin explained it, and included the offer of a replacement. The purchase price for the replacement unit has had the original amount I paid discounted from it. This pricing structure was not made clear within the original emails received. I have accepted the offer of a replacement unit under those circumstances.

That is a much more satisfactory resolution.

I will further amend this review when the replacement product is received and I can see if it works.

Meget dårlig service. de lover 3 års garanti på deres stator. men de kommer med meget dårlige undskyldninger når de så skal holde den. de holder ikke deres løfter. brug Rick stator i stedet for

Very poor service. they promise 3 year warranty on their stator. but they come up with very bad excuses when they then have to keep it. they do not keep their promises. use Rick stator instead

they are wildly greedy that they do everything to make money. and do not comply with their own warranty

We had a problem with the suitability of the product I ordered (a voltage regulator for my classic motorcycle). Carmo´s staff were extremely helpful and provided me with guidance and real assistance in the process to find the most suitable one and return the other (which resulted not suitable for my bike).

They were helping me very actively not only by email but also instantly by their WhatsApp line.

The quality of the products is very good for the price. Designed in the NL (EU engineering) and manufactured in Taiwan. I really like this approach because I had bad experiences in the past with Chinese suppliers while Taiwanese are very trustworthy and take care when the products do not reach the advertised specs. My experience with Chinese part suppliers was terrible in the past. They normally do not even respond to complaints and they claim to not to be subjected to EU consumers regulation (this is false if they deliver to the EU they must comply with our rules).

My experience tells me that if you want a trustworthy piece of electronic but you do not need the official distributor´s one (my bike is quite old so this did not make sense in my case) Carmo is a very suitable mid-price but good quality solution when compared to Chinese cheap parts that will break down in a month, and probably break your bike if not your bones...