CarMoney North West Reviews 

121
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable throughout the entire car finance journey. Many people mention that the supportive team members go above and beyond to ensure every single detail is completely clear and properly sorted. Reviewers also note that the overall customer service is exceptionally prompt, delivering rapid responses and impressively fast credit acceptances without any delay. Consumers consistently find the user experience smooth and straightforward, making the entire vehicle purchasing process completely hassle-free from the very beginning of the transaction.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting the helpful and polite service... See more

Service

Customers had great satisfaction with the service, highlighting a smooth transition and fast application... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt responses to... See more

User experience

Consumers find user experience to be very satisfying, noting that the entire application process is seamless,... See more

Response time

Clients share positive opinions on response time, frequently praising the incredibly quick reply they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been using Car Money North West since August now, and i can not express How much they are knowledgeable in regards to finance, Vicky is always on call when needed and Claire and Mel go more th... See more

Company replied

Rated 5 out of 5 stars

We have a used car dealership and have been using Car Money North West for about 6 months. If you are looking for a new broker partner, I couldn’t recommend them any more. Claire and Mel are on hand a... See more

Company replied

Rated 5 out of 5 stars

Really great broker to deal with. Decisions on proposals couldn’t be quicker and they consistently come back lower monthly payments for our customers than our other broker partners. They have quickly... See more

Company replied

Rated 5 out of 5 stars

The company was absolutely amazing during the whole process of getting quotes, finding a deal that works me, and then putting the deal through. Claire was my point of contact throughout and she was ab... See more

Company replied


Company details

  1. Finance Broker

Written by the company

MC Vehicle Finance Limited T/a CarMoney Northwest is a local motor finance broker, dedicated to supporting customers and car dealerships across the Northwest region with all their motor financing needs. With access to an extensive panel of lenders and products, we aim to provide all our customers with a unique personal experience, tailored to their individual circumstances. We also understand that system automation doesn’t always get it right which is why we review every customer application on their own merit, meaning we truly are working to achieve the best possible outcome for every single one of our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Buying a van

All made simple and easy.

July 3, 2025
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your kind words! We're thrilled to hear everything was simple and easy for you — that's exactly what we aim for.

Rated 5 out of 5 stars

Efficient and super friendly

Claire and Mel were great, I dealt with Claire mainly she was fab made things easy, very lovely person to speak to. Any time she or I needed something she was on the ball text/call and answered with great efficiency any time I contacted her. I briefly spoke to Mel on the phone again also a lovely woman very friendly. Thanks to them both for sorting my finance I have wanted this car for such a long time and after struggling with others they had it done in a day! Thanks to them both I am so pleased with the price I'm paying aswell.

June 26, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for the lovely review! We’re so glad Claire and Mel could make the process smooth and quick for you. It’s great to hear you’re happy with the deal and finally in the car you’ve wanted! Enjoy every drive, and we’re here if you need anything.

Rated 5 out of 5 stars

Great and attentive from start to…

Great and attentive from start to finish.

May 30, 2025
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your kind words! We're thrilled to hear that you had a great experience from start to finish. Providing attentive service is something we take pride in, and it's wonderful to know it made a difference.

Rated 5 out of 5 stars

Great from start to finish and always…

Great from start to finish and always there to advise.

May 26, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you for the great feedback! We're so pleased to hear you had a smooth experience from start to finish. It's always our goal to be on hand to help, so we’re glad we could support you throughout the process.

Rated 5 out of 5 stars

Claire and Mel were fantastic!

Claire and Mel were fantastic. They explained the process in a simple way and the service they provided was second to none. Any queries were dealt with instantly and the line of communication was excellent. Highly recommend these guys if you're looking to save money on a car finance agreement!

May 28, 2025
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Reply from CarMoney North West

Thank you so much for your kind words! We’re thrilled to hear that you had such a fantastic experience. Clear communication and quick responses are top priorities for us, so it’s great to know that came through.

We really appreciate your recommendation and are so glad we could help you save money on your car finance agreement. If you ever need anything in the future, you know where to find us!

Rated 5 out of 5 stars

Very easy and quick process with…

Very easy and quick process with someone at the end of the phone if you need to ask any questions. Keep up the good work 👍

May 19, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your kind words! We're really glad to hear you found the process easy and quick, and that our team was there to help when needed. Your feedback means a lot to us.

Rated 5 out of 5 stars

Amazing experience with Claire from…

Amazing experience with Claire from start to finish. Everything was done smoothly and efficiently! Would definitely recommend if you are looking to finance a car!!

May 13, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for the kind words!
We’re thrilled to hear you had an amazing experience with Claire — she’ll be so pleased to know she made the process smooth and efficient for you. Enjoy your new car, and thanks again for the recommendation!

Rated 5 out of 5 stars

to all involved with the purchase of my…

to all involved with the purchase of my
car thank you couldn't do it without
everyone's experience

May 10, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your kind words! We're so pleased to hear that your experience with us was a positive one. It means a lot to the whole team to know that our combined efforts made a difference in your car purchase. Enjoy your new car, and don’t hesitate to reach out if you need anything in the future!

Rated 5 out of 5 stars

Faultless service

Faultless service, both the girls in the office were polite and made the process very easy for me. They sorted my finance out very last minute on the same day which was amazing.
I would definitely recommend.
Big thank you to both Clare & Mel.

May 9, 2025
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your kind words! We’re thrilled to hear that you found the process smooth and stress-free. Last-minute finance can be tricky, so we’re glad we could make it happen quickly and efficiently. Your recommendation means a lot to us—thank you again for choosing us, and we hope to speak to you again in the future!

Rated 5 out of 5 stars

Such an easy experience which was…

Such an easy experience which was managed smoothly and perfectly throughout. Helpful, professional and friendly throughout.

April 22, 2025
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Reply from CarMoney North West

Thank you for the wonderful feedback! We're so glad to hear that the experience felt smooth and easy for you. Our team takes pride in being helpful, professional, and friendly, so it's great to know that came through. We really appreciate your support!

Rated 5 out of 5 stars

Very helpful

April 23, 2025
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Reply from CarMoney North West

Thank you for your feedback! We’re so glad to hear that you found our service helpful. If you need anything else, feel free to reach out!

Rated 5 out of 5 stars

Good costumer service

Good costumer service. Recommended you guys with everything. Thank you by rehmat subhan waseem

April 10, 2025
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Reply from CarMoney North West

Thank you, Rehmat! We truly appreciate your kind words and are so glad to hear you had a great experience with us. Your recommendation means a lot, and we’re here for any future needs!

Rated 5 out of 5 stars

Great service and so helpful!

Claire & Mel are running a slick operation and have been a great help to our business since last year. Always responsive and there to help. Great service!

March 3, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Hi Graham, Thank you so much for the kind words! We truly value your partnership and look forward to continuing to support your business! Thanks, Claire & Mel

Rated 5 out of 5 stars

Amazing service

Claire was absolutely amazing to deal with, very kind and friendly and gave me all the information I needed!! Went over and above to help. Thanks Claire x

March 22, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your lovely feedback! We're so glad to hear that Claire made your experience such a positive one. She truly cares about going the extra mile, and your kind words mean a lot. We'll be sure to pass this on to her—she’ll be thrilled! Thanks again!

Rated 5 out of 5 stars

Really efficient service

Really efficient service, good communication and friendly staff.

February 26, 2025
CarMoney North West logo

Reply from CarMoney North West

Thank you for the great feedback! We're so glad to hear that you had an efficient experience with us and that our communication and team made a positive impression.

Rated 5 out of 5 stars

Excellent service from Claire Kelsall…

Excellent service from Claire Kelsall throughout the process. My finance package was put together fast, efficiently and with terrific attention to detail. I felt supported through the collection of the car from the dealership.

February 28, 2025
Unprompted review
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for your kind words! We're delighted to hear that the service received was excellent and how Claire made the finance process smooth and efficient for you. It’s great to know you felt fully supported right through to collecting your car. We’ll be sure to share your feedback with Claire—she’ll really appreciate it!

Rated 5 out of 5 stars

The best top experience

The best top experience

February 18, 2025
CarMoney North West logo

Reply from CarMoney North West

Thank you so much for the amazing feedback! We're thrilled to hear you had the best experience with us.

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