The REHIT program accelerates progress. The built in programming and recording of events creates the ideal feedback loop. It’s amazing how two 20 second blitz sprints can wear you out and the effect... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've only been using it for three weeks, but the feedback is easy to comprehend. I was skeptical about doing high-intensity REHIT three times per week. Just two 20-second sprints each session. Well... See more
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I noticed a problem with my bike a few days after setting it up didn’t think a whole lot about it but then it recurred. I called into customer service. I received a call back immediately with full ins... See more
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Love the bike. Even on a busy day I can convince myself to take 10 minutes out to do a workout. I feel the positive impact on my resilience. It's evident that Carol Bike has created a company cultu... See more
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Company details
Written by the company
CAROL is the smartest, most effective exercise bike—with workouts backed by science. CAROL Bike learns to push you to your limit. With each short, AI-personalized workout your optimal resistance is applied instantly, so every second matters. Scientifically-proven to give you the most effective workout.
Contact info
London, United Kingdom
- +44 20 3808 5137
- marketing@carolbike.com
- carolbike.com
4.5
Excellent
450 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Great bike and customer support!
Assembly and delivery went well. Customer support was great and answered all my e-mailed questions.
November 29, 2023
Reply from CAROL Bike
Thanks so much for your review, Colorado girl.
We endeavour to make delivery and assembly as smooth and quick as possible so you can start getting the amazing benefits of CAROL Bike with no delay.
See you on the leaderboards!
Worth it.
Well built. Well Engineered. Software well thought out (3 settings for bluetooth strap connection choices).
They believe in their product with 100 day return and even pay the return shipping.
Looking forward to seeing how well the VO2 and Fitness score rise over the next couple months.
My only suggestion is to go to a 5 year warranty to match the great build quality. It would inspire more customer confidence.
November 15, 2023
Reply from CAROL Bike
Thank you so much for your review, Bob.
The science doesn't lie—you should expect to see a VO2max improvement of 12% in just 8 weeks when performing 3 REHIT rides a week. We're confident you'll see the results with consistent training, and our bike's short workouts make it easy to form a consistent habit that sticks.
We do in fact offer a 5 year frame warranty as standard. Our bike is built to last and certified for commercial use, which sets it apart from many other popular bikes and ensures long-lasting durability.
See you on the leaderboards!
Makes me feel like a new man after each workout
I find the Carol bike a little intimidating, but I walk a little taller and my stride is a little longer after each workout. I like the words on the display while I am riding. It might be worth adding a little more variety.
December 9, 2023
Reply from CAROL Bike
Desert, thank you for your 5 star review.
CAROL Bike offers the shortest, most effective workouts—backed by science. Not only will you get fitter and healthier, but our riders also experience feeling better, enhancing mood and mental wellbeing after each ride.
We currently have 21 workouts available for our subscribed riders and will continue to add more as new science and research gets published.
Wishing you all the best in your health and fitness journey!
Carol Bike 2.0 is Awesome!
Have owned my Carol Bike 2.0 for about one month. I’ve owned two Peloton bikes and other cycle trainers in the past.
Pros: Carol 2.0 now gives me highly efficient indoor cycle training tailored for my exact fitness levels using AI. In ten minutes or less versus 20-45 minutes, I can get a great REHIT or endurance workout. I established my base level of fitness on the bike after three very short training sessions.
The Carol bike is of the highest quality construction and very smooth to train on with a responsive screen tablet that is the right size for my needs.
Seat is very comfortable.
Can use other cycle apps on my Carol bike including Peloton.
Cons: None found yet and this bike is particularly well suited for the person who likes to combine cardio sessions with strength, HIT or any other workouts… and wants the best option on the market!
November 3, 2023
Reply from CAROL Bike
Thank you so much for your detailed review.
Developed in collaboration with leading exercise researchers, CAROL offers the shortest, most effective workouts. We're delighted to hear CAROL has been highly effective for you and is the best option in the market for your needs!
Wishing you all the best in your health and fitness journey.
I'd give it 5 stars if the seat was…
I'd give it 5 stars if the seat was more comfortable
November 3, 2023
Reply from CAROL Bike
Kellene, thank you for scoring us highly apart from the seat comfortability, and so sorry to hear this. We designed our bike to provide the optimum experience for REHIT, taking every aspect into account. Of course, while most our riders find the seat very comfortable we understand it might not be for all.
One solution could be to purchase a bike seat cover you can place over the seat. Some riders have done this and said it has improved the comfortability for them.
Otherwise we will take your feedback on board for future iterations. If you need further assistance, please do contact us at support@carolbike.com and we will be more than happy to help.
Definitely Improving My Cardiovascular!
Definitely improving my cardiovascular health, VO2max, and blood pressure! Delivery was fast and Customer service was top-notch.
November 3, 2023
Reply from CAROL Bike
Thank you for your review, Cindy.
CAROL is scientifically proven to improve your cardio fitness, measured by VO2max, by 12% in just 8 weeks. Keep up the good work!
The data is helpful and provides context
The data is helpful and provides context. All the charts and graphs are overwhelming though. It's weird where I am ranked in bottom 30% in one metric, but by weight class I am in top 30%. Can feel like too much data. I like how they keep costs down by using a simple android tablet, wish the holder was a quick release so I can use it around the house also, that would be awesome to allow for muti-use.
November 3, 2023
Reply from CAROL Bike
Mitul, thank you for your review and honest feedback.
We collect data from hundreds of rides a day so we can provide the most accurate and up to date information when comparing your stats to others. While we do have a lot of metrics we display, many of our riders appreciate the extensive data. To make it as easy as possible to understand, you can press the information icon on each metric on your bike screen which will explain the metric in more detail.
I have asked our best advisor to reach out and go through your query about the metrics. Please do look out for an email/call. In the meantime, if you have any further questions, please do contact us at support@carolbike.com.
I sent a message asking what clip on…No Response
I sent a message asking what clip on shoe can be used on the Carol bike. I have received no response.
November 3, 2023
Reply from CAROL Bike
Ernesto, we're very sorry to hear this. Sadly, we cannot see your query in our database. Could you be so kind as to tell us how you got in contact with us? I have forwarded this onto our best customer care executive who has now reached out to you. If you need any further assistance, please contact us on support@carolbike.com.
Love my Carol Bike
Love my Carol Bike! Very good quality and the workouts are exactly as advertised.
I experienced delays with the delivery due to the delivery company but when I contacted Carol they responded promptly and addressed my issues.
November 3, 2023
Reply from CAROL Bike
Thanks so much for your review, Diana.
CAROL delivers superior benefits in 90% less time compared to traditional cardio exercise. It's the short, smart, simple fit for your life.
Wishing you all the best in your health and fitness journey.
Excellent Exercise Bike Experience
The bike was not only delivered successfully and smoothly, but also, the product itself is outstanding! The assembly wasn't too hard, and I was able to get everything up and running in an hour. In addition, the product itself was great, and I enjoy every minute that I ride the bike.
November 3, 2023
Reply from CAROL Bike
Phillip, thank you so much for your review.
We're delighted that you find the bike outstanding—CAROL is no ordinary stationary bike, it's delivers superior benefits in 90% less time compared to traditional cardio exercise.
Wishing you all the best in your health and fitness journey!
A broken bike was delivered
A broken bike was delivered. I have been unable to use it. This is unacceptable. You should have your delivery people do some sort of check before they deliver to make sure the bike is not broken and usable.
October 23, 2023
Reply from CAROL Bike
BN, we're so sorry you experienced this. I understand our best advisor is on the case and we are sending a tech to resolve the issue asap. Rest assured, we are committed to ensuring the problem is fixed as quickly as possible.
Please continue to liaise with our advisor, Jim, on the matter, however if you have any questions in the meantime, please do get in touch at support@carolbike.com.
Great customer service in the end
After several unsuccessful attempts to contact them, I finally got the answers I needed and the assistance I was satisfied with
November 15, 2023
Unprompted review
Reply from CAROL Bike
Dr Stefan, thanks so much for your review. If you need any assistance in the future, please call our top service executive directly on (+1) 917 703 3216 or email info@carolbike.com.
Wishing you all the best in your health and fitness journey.
I absolutely love my Carol bike
I absolutely love my Carol bike. I never thought I could get such a good workout in a matter of minutes. It’s definitely making my days easier, as a busy working mom, and I still get my full workout in.
November 13, 2023
Unprompted review
Reply from CAROL Bike
Thank you so much for your review, Ragga.
Time is the most valuable currency and with CAROL Bike, you can get back precious time to spend with your family without compromising on your health or fitness.
Wishing you all the best on your fitness journey!
Mario is second to none with his…
Mario is second to none with his professionalism and perseverance! He will not stop until he gets everything right. Wonderful service. Thank you Mario!!
November 6, 2023
Unprompted review
Reply from CAROL Bike
K B, thanks so much for your review.
It's great to hear your experience with Mario was excellent—I will pass on your kind words to him. It's a priority to get our riders up and running on their CAROL Bike as quickly and smoothly as possible.
Happy riding!
The Well Lab uses our two CAROL bikes…
The Well Lab uses our two CAROL bikes during our personal training session. Everyone loves CAROL, each person is challenged to their max so we have riders from 22 to 82. Customer service is always proper. We couldn’t be more pleased.
November 6, 2023
Unprompted review
Reply from CAROL Bike
Thanks so much for your review, Kristie.
CAROL's AI-personalization means riders will get a personalized workout no matter their age or fitness level. And as they progress, CAROL will adjust to ensure each rider gets the most efficient and effective workout for them. We've no doubt your clients will be seeing health and fitness progress in no time!
I love my Carol bike
I love my Carol bike! I was having difficulty with my heart monitor connection. When I reached out to Carol support I got an answer that day and once employed it has connected like a charm consistently. Thanks Carol bikes you’re the best!
October 16, 2023
Unprompted review
Reply from CAROL Bike
Thanks so much for your review, Angela.
Our free heart rate monitors should seamlessly connect to your CAROL Bike to give you the most accurate data during and after your rides. We're glad your glitch was resolved quickly and effectively.
Looking forward to seeing you on the leaderboards!
You can always find 5 minute a day.
We love Carol bikes rehiit workout! As a busy mom I don’t always have time to workout but I can always find 5 minutes for these two intervals. The bike was packaged well and the company communicated well when shipping took longer than expected. The one thing I am a bit disappointed with is that although it works with 3rd party apps, riding out of the saddle doesn’t work with the ergonomics of this bike.
August 31, 2023
Reply from CAROL Bike
Leigha, thank you for your review.
We're delighted to hear you love the REHIT workouts. CAROL's 5 minute workouts require just a moment of effort you can always fit in to build a habit that lasts.
For most riders, our short, time efficient workouts are better done seated due to the intense nature of the sprints involved. However, riding out of the saddle is possible and may just need a little adjustment to the seat height and proximity to the handles. We appreciate the ergonomics was not intended for out of saddle riding and this is something we're looking into for future iterations.
Happy riding!
I love the intuitive nature of the…
I love the intuitive nature of the Carol bike. It allows me to get a maximum workout personalized to my needs.
September 1, 2023
Reply from CAROL Bike
Kathleen, thank you for your review.
The AI-personalization in your bike means your workouts will be optimized for you, not anyone else.
Wishing you all the best in your CAROL Bike journey!
Great response from Mario.
September 18, 2023
Reply from CAROL Bike
Thank you for your review, Lola.
Wishing you all the best in your health and fitness journey!
A good decision
Our bike arrived when expected and in good condition. We were able to assemble it without any glitches thanks to the good directions.
The hardest part was figuring out how to get rid of the massive styrofoam packing. We are happy with this purchase and are already seeing good results. Thanks to Dr Gundry for endorsing the CAROL bike!
September 12, 2023
Reply from CAROL Bike
Karen, thanks a lot for your review.
Dr Gundry loves the time-saving aspect of CAROL Bike—and even admitted to doing rides in his suit! Great to hear you are seeing good results already from your bike. We're looking forward to seeing you on our leaderboards!
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