Carolina Cabin Rentals Reviews 

720
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer service. Our house was was clean , great beds, nice hot tub! Very cozy. The neighb... See more

Rated 1 out of 5 stars

As others mentioned, it is difficult to communicate with the office due to so many diff staff you may get. Some are very rude & condescending. The cabin furnishings & design are top notch but you need... See more

Company replied

Rated 5 out of 5 stars

Fantastic family getaway! A short drive to App Ski Mountain. The multi-level layout of the bedrooms allowed for very comfortable separation of two families staying in the same house. Very kid friendly... See more

Rated 1 out of 5 stars

Day 3 and still have not received my deposit back, they even took out the second payment even though it was not due until 15 days out. We agreed to rent a place with certain expectations of ability to... See more

Company details

  1. Vacation Rental
  2. Travel Agency

Information provided by various external sources

Large selection of cabin rentals in Boone, Blowing Rock, Banner Elk, Beech Mountain, Sugar Mountain and Grandfather Mountain in the NC Blue Ridge Mountains.


Contact info

3.0

Average

TrustScore 3 out of 5

720 reviews

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3.0

All reviews

(720)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Family time

My family enjoyed our time in Seven Devils very much. The house was amazing and had everything we needed to help us all relax and enjoy some quality time together. There’s so much to do around that area and we can’t wait to visit again one day.

December 4, 2021
Rated 5 out of 5 stars

We love everything about our…

We love everything about our interaction with Carolina Cabin Rentals and would highly recommend this agency. They were quick to respond to any questions during our stay. Prior to arriving, they called to see if we had any questions or concerns. We thoroughly enjoyed our stay.

December 3, 2021
Rated 5 out of 5 stars

We had a wonderful stay at our cabin…

We had a wonderful stay at our cabin and it was equipped with everything we could need. We had a minor problem with the hot tub but I was able to get someone to help even though it was after hours. I was very impressed with the service and they quickly knew what to do and we were back up and running.

December 3, 2021
Rated 1 out of 5 stars

I paid in full in July for a December…

I paid in full in July for a December reservation. Carolina Cabins canceled the reservation in November with no notice.

November 15, 2021
Unprompted review
Carolina Cabin Rentals logo

Reply from Carolina Cabin Rentals

Hi Tom. This is an unfair review. You have never booked through us and you have never had a reservation in our system. We host over fifteen thousand reservations a year. We don't succeed by cancelling reservations.

Rated 5 out of 5 stars

Reservation Made Easy

Seamless process for reserving property, arrival, and departure. Courtesy phone call was a nice personal touch to be sure we received all information we might need. I look forward to doing business with them again.

October 12, 2021
Rated 5 out of 5 stars

Excellent Cabin

The cabin was clean and well kept. The hot tub was so relaxing. The grill could be cleaned up. The staff is very friendly, professional and so responsive. I would recommend this cabin and thanks for the hospitality.

October 11, 2021
Rated 5 out of 5 stars

For clean comfortable cabin with wonderful support try Carolina Cabin Rentals!

We have rented through Carolina Cabin Rentals in Boone NC several times. The homes have been beautiful, clean, and comfortable. We needed to call to have them check the dishwasher and they were great with their response. The fellows came quickly and fixed the problem. The reservation platform is easy to use, and responsive to questions. The house we stayed in this summer had keyless entry that was really simple with no fear of losing the key. I have only positive things to say!!

October 11, 2021
Rated 3 out of 5 stars

Nice cabin but needed some TLC and cleaning

The cabin was nice and had an excellent view, however we could not enjoy the deck most of the time because it wasn’t covered and it was raining. When we checked into the cabin we found a dead scorpion on the floor, the master bed had a nasty stain on the sheet, we had to clean the outdoor furniture because it was filthy, and the barbecue needs a new grill great because the one that’s on there is rusty and needs to be replaced..

October 11, 2021
Rated 1 out of 5 stars

The hot tub was a grave disappointment

The hot tub was a grave disappointment, the second day I received a text that it will get fixed after we leave. Also, the air conditioner stopped working, and my husband went out of his way to inform the repair guys on what was going on and told him how to fix it.
My husband and I have been going to Blowing Rock for twenty years and have not experienced a stay like this one. Believe me, we won't book any future rentals from Carolina Cabins!
Lisa Young

October 5, 2021
Unprompted review
Rated 4 out of 5 stars

Brought my family out and we all loved…

I Brought my family out and we all loved it. Not a real complaint. But if there was anything I would say the hot water ran out after 5 minutes so showers had to be fast. There were 12 of us that had to shower. But overall a great experience and we will rent another cabin for our family vacation next year.

October 5, 2021
Rated 5 out of 5 stars

Stellar company with excellent customer service!

Our recent family reunion in July to Boone, NC was the first time we used the services of Carolina Cabin Rentals...and they were STELLAR! The property descriptions are detailed, accurate, and supported by current photographs. The communication by the staff is timely and very informative, and they are extremely responsive to questions or concerns. We were assigned a "personal assistant" for our weeklong stay; she welcomed us to the property, explained all the amenities in detail, gave us a personal cell number to reach her if any concerns or issues arose (which did not), and provided insider tips on local activities and areas of interest. If we ever need to arrange a stay in NC again, Carolina Cabin Rentals will be the first number we call!

October 5, 2021

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