Carolina Cabin Rentals Reviews 

720
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer service. Our house was was clean , great beds, nice hot tub! Very cozy. The neighb... See more

Rated 1 out of 5 stars

As others mentioned, it is difficult to communicate with the office due to so many diff staff you may get. Some are very rude & condescending. The cabin furnishings & design are top notch but you need... See more

Company replied

Rated 5 out of 5 stars

Fantastic family getaway! A short drive to App Ski Mountain. The multi-level layout of the bedrooms allowed for very comfortable separation of two families staying in the same house. Very kid friendly... See more

Rated 1 out of 5 stars

Day 3 and still have not received my deposit back, they even took out the second payment even though it was not due until 15 days out. We agreed to rent a place with certain expectations of ability to... See more

Company details

  1. Vacation Rental
  2. Travel Agency

Information provided by various external sources

Large selection of cabin rentals in Boone, Blowing Rock, Banner Elk, Beech Mountain, Sugar Mountain and Grandfather Mountain in the NC Blue Ridge Mountains.


Contact info

3.0

Average

TrustScore 3 out of 5

720 reviews

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3.0

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(720)

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Rated 1 out of 5 stars

Stick with VRBO and AIRBNB!

Our experience with Carolina Cabin Rentals was awful! Horrible customer service – they proved to us that they don’t care about their customers! If you are reading this and you haven’t rented from them yet – I recommend going with VRBO or AIRBNB!! We’ve had great experience with both of those organizations and will stick with them!!
We rented a cabin from Carolina Cabin Rentals – Bears Creek Lodge - and it was a gorgeous cabin but it was very dirty in many areas. I sent an email to Carolina Cabin Rentals with pictures (so they could see it for themselves) explaining our experience. No response. I sent it again 2 weeks later and still no response. What kind of customer service is that? AWFUL! Plus, there is a $1000.00 security deposit when you rent and when they refund your deposit – they take out a $33.83 “administrative fee”. Just all around disappointing! If you want a good experience, DON’T use them!

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

Don't trust their 5-star rating

In April 2021, we stayed at a CCR property rated 5 stars, Parkway Retreat in Blowing Rock, NC. From the moment we walked in the door, it was clear this was not a 5-star rental (terrible smell from dirty diapers left in the trash). We uncovered a number of issues throughout our stay (not enough hot water for showers, clogged bath tubs, no heat in the basement with 2 bunk beds, among other things). At the end of our stay, I wrote a very comprehensive review to make sure others were forewarned. In spite of my many emails asking why my review and rating are still not reflected on the CCR site, and being told that they will be, here we are in August and Parkway Retreat still has a perfect 5-star rating. It seems clear to me that CCR doesn't really care about honest reviews. Be forewarned and don't trust any of their 5-star properties.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Cabin was very nice

Cabin was very nice, plenty of room, very comfortable and overall could not have been happier. This was our first family mountain vacation and everything was wonderful. Our only issues were the long path down to the river and the semi secluded location as the road into the community stays very busy sun up to sun down. Do NOT wash your vehicle prior to going as there are a few miles of gravel road to travel in, not that this was an issue, just a friendly reminder here. Thank you again Carolina Cabin for a wonderful stay.

August 5, 2021
Rated 4 out of 5 stars

Great cabin

We really loved the cabin and had a great celebration with our family and friends for their birthday. We will be using your service again next year and will tell all of our friends to use you.

Thanks

August 5, 2021
Rated 5 out of 5 stars

A perfect getaway

We needed a last minute getaway and was lucky enough to find an opening through Carolina Cabin Rentals. The representatives I spoke with were helpful and friendly, and quickly responded to any emailed questions I had. The views were gorgeous, the cabin was beautiful. There were lots of places in town we were able to get any supplies we needed.

For other travelers, I recommend bringing from home:
extra bath towels
washing machine/dishwasher detergent and dryer sheets
pack of toilet paper/paper towels/surface cleaner
extra trash bags
travel cooking spices (salt, pepper, etc)

All of these items can be found easily in town, but if you want to save the extra stop during a vacation, it's a good idea to have them already. We also found that previous travelers did leave cooking spices in the cabinet where we stayed, but your cabin may not have them.

I absolutely loved staying there and look forward to renting from them again.

August 5, 2021
Rated 5 out of 5 stars

Grandfathered Inn was perfect for a large group.

Grandfathered Inn was beautifully appointed and furnished with almost everything one would need. The rooms were spacious and the layout of the house was perfect for a large group. Wish there had been a fire pit or outdoor fireplace instead of a hot tub! Thank you for sharing this beautiful mountain house with our family!

August 4, 2021
Rated 5 out of 5 stars

Exceptional

Every part of our experience with Carolina Cabin rentals was exceptional. Totally met our expectations. We’re looking forward to our next trip and highly recommend them.

July 29, 2021
Rated 5 out of 5 stars

Our stay with Caroline Cabin was…

Our stay with Caroline Cabin was amazing. The cabin was nice and clean. The view on the way up to the cabin was beautiful. We had deers visits us daily. I am already planning our next vacation with Caroline Cabin.

July 29, 2021
Rated 5 out of 5 stars

A truly pleasant and easy experience

Finding and booking a cabin through Carolina Cabin Rentals was a pleasant and easy experience. We found just the cabin we were looking for and thoroughly enjoyed our stay. We will definitely use Carolina Cabin Rentals again in the future and not hesitate to recommend them to friends and family.

July 29, 2021
Rated 5 out of 5 stars

'Hidden Gem' is a beautiful residence

Beautiful residence. Lovely details, everyone loved it & it is now unanimously our favorite vacation house to date (family of 6 vacationing together for 22 years)

Love the bathroom finishes of 'wood' tile and river rock - perfect

Laundry room was a nice surprise. I didn't know there was one, and it's bigger than mine at home!

July 29, 2021
Rated 5 out of 5 stars

We had a great stay

We had a great stay. your correspondence and customer support answered all my questions on a quick and courteous fashion. The cabin itself was excellent very well furnished and in an excellent location. neat and clean always helps and it was. My brother-in-law with back problems can only sleep in a recliner and the cabin had two. Also enjoyed sitting outside one evening watching the stars without much light pollution. would definitely rent from carolina cabins again.

July 29, 2021
Rated 5 out of 5 stars

Motorcycle vacation

The Cabin was excellent. We rode motorcycles to the Cabin which the location of the cabin was not the best pace for a motorcycle trip. The 6 mile trip up the road to the cabin was loaded with very tight switchbacks. Switchbacks are a fun test for a motorcycle, but 14 every day in and out of the cabin are a little much. The last road to the cabin was dirt and stone. On the day before we were to leave the town graded the road leaving a loose stone surface. This also was not conducive to motorcycles. I would not recommend this cabin to a motorcycle vacation. Again the cabin itself was very nice.

July 28, 2021
Rated 4 out of 5 stars

Camelot Lodge

We found Camelot Lodge very accommodating. Clean and well cared for. Loved the high ceiling in the bedroom over the kitchen.

July 28, 2021

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