While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

SCAM -- DO YOU BUY Ordered and paid for 2 electric shavers for Christmas last year, never received. Sent me 2 emails saying "on the way!" Never received. $75 down the drain.

Rated 1 out of 5 stars

Ordered a tabletop disney theme christmas tree with trains told it was the Bradford Exchange The Wonderful World Of Disney Christmas Tree Over 50 of your favorite Disney friends, including Micke... See more

Rated 2 out of 5 stars

I had a problem in my product, as I found it incomplete, I emailed them to resolve the problem, and finally they made a refund to my account. So the 2 stars for the inconvience that I faced, but t... See more

Rated 1 out of 5 stars

Bought a home planetarium. Received a mail after 2 weeks with a "tracking code". Doesn't work. Waited another 2 weeks to see if it might arrive. It doesn't. Ordering online is simple. You get an order... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(107)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FRAUD!!!!

Hey Everyone!!!

i am super EXTREMELY UPSET! Just got scammed and money taken as well. Sent several emails with no response. Website link does not work. I will contact PayPal to see if I can get a refund. NOT AT ALL HAPPY.

I hope others read these reviews prior to ordering ANYTHING from these BOZOS.

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

I had the same problem

I had the same problem. Only received a black case.

After several emails and starting a Paypal claim I did receive my money back.
So keep sending them emails and you will get your money back.

So persevere in return of money!!!!

At first the tried to give me 50% refund, after that they did an offer for 65% and in the last email they offered 100%

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible feeling to think you may have…

Horrible feeling to think you may have been scammed to then read all these reviews and realise, yep, I just got screwed too. Ordered two small projectors for Xmas. Tried tracking order, not valid, and then clicked to go to site to find the site is now closed 'unavailable'. Emailed and they don't answer email. SO disappointed & upset.
Can't believe they advertise on FB, Amazon, Etsy and other so called reputable sites. Because of this I thought they could be trusted, thought wrong. Very wrong.
SCAM SCAM SCAM

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

Have a funny feeling I just got…

Have a funny feeling I just got screwed. Ordered a small projector. The site is now closed and they don't answer email. Can't follow on the order. Luckily it was only 20$ but still a disappointment.

December 18, 2019
Unprompted review
Rated 1 out of 5 stars

Caronan is a scammers

I had order IMTV projector, but they just delivered a black bag. I was email to them, they reply me like this, “
jieyi03support (jieyi)
Dec 4, 04:27 EST

Dear Customer,

So sorry for the inconvenience and misunderstanding.

But what we sell is indeed a projector package, this product is in short supply. I am sorry to let you misunderstand that the product is a projector, we will immediately change the advertisement to let the customer know the details.

In this case, we would like to provide a 50% refund to your satisfaction.
I sincerely hope that you can accept our apologies and refunds.”

And they have change the website is cood.shop, be careful

SCAM SCAM SCAM SCAM SCAM

December 18, 2019
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! Danger!
I was waiting for more than 2 weeks when i i tried to enter in the website to track my order, i reaized that it doesn't exist anymore

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered the mini projector and all I…

Ordered the mini projector and all I got was a black case and it took almost 2 months for that case to come in. I emailed them numerous of times for updates for tracking no response and why all they sent was a black case.. Don’t order from them I think this is a SCAM.......

December 17, 2019
Unprompted review
Rated 1 out of 5 stars

Scam,!

Scam,!
Dear customer,

We are extremely sorry for this inconvenience.

I have checked the website that you bought the item, it did have some misleading problem. In this case, how about we provide a 50% refund of the total price of the order , and you can just keep the item. We will reflect this problem to our manager, he will fix this problem as soon as possible, and we won't let it happen again.
According to our substantial experience, it will cost you more than 20USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee. And we sincerely hope you can understand and agree, also, leave a positive comment on our website.

If you have any questions, please feel free to contact us.

Best regards,

Customer Service Center

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

Caronan Flat Iron Scam

I’m from South Africa. Caronan is a scam. I ordered Caronan flat iron and I was not getting any confirmatory response of my purchase for about a week. I emailed them enquiring about my order, someone called Jieyi replied and said they didn’t have it in stock, I then requested a refund. Instead of refunding me as stated on their Return/ Refund policy, suddenly the flat iron was sent, only to find that it wasn’t working. I emailed them again about the item not working. Again instead of honoring the Return/Refund policy, they offered to refund me 10% of what i paid if I agree to keep the straightener as it was going to cost more money to ship the item back to them and they even suggested that I give the item charity. I refused and asked for all my money back as it’s stated on their Refund policy, they offered to give me 20% and then later 30% of my money. I want all my money back. I paid R620 for the item including the shipping costs. I want my money back. Ratu Rampa

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

Bought a home planetarium

Bought a home planetarium. Received a mail after 2 weeks with a "tracking code". Doesn't work. Waited another 2 weeks to see if it might arrive. It doesn't. Ordering online is simple. You get an order, you pack it, label it, send it. This website is simply a gimmick. Luckily I ordered through PayPal, where it's easy to get a refund.

December 14, 2019
Unprompted review
Rated 1 out of 5 stars

I am Seda

I am Seda. I ordered purple winter boots mobth ago. It is a total disappointment.. I already sent an email.. Asked many times kindly.. I am going to Japan for my honeymoon... Its such a big deal.. My foot size is 39.. I ordered 40.. In case its small...

I wanted to make sure its right size.. Is it so hard to take care of it?
I am going to Japan in 2 weeks.. And those dream purple boots are not even size 39... Those boots you sent just 37 or 38 size...

Its unbelievable.. I paid 30usd.. Ordered size 40...

Its not even 38.. I was so excited.. I have been waiting for weeks..
So sad..
I am so disappointed..
It was such a bad experience with your store.. I dont even shop online.. This one was special. I live in Vietnam.. Not easy to find winter boots.. Thats why I shopped online.. Why did you send those small size boots.. Why.. You are like overseas.. I sent emails to make it sure.. You did not care..!!!

And even worse.. After I sent an email when I had the boots, tou replied and said "Please send the photos, receipt.. We will solve your problem. I sent all required photos and documents, you did not reply. I sent an email every a few days. Nobody got back to me. Now its more that 14 days since I received them, you will say" Sorry its been 14 days, you cant return them.. "

It was a total disappointment to buy stuff from your store. I will never recommend anyone. Its not because I am not happy with the itel I order, its because you dont care!! You dont reply. Why do you even sell stuff overseas!!????? You cant handle it. I lost 31usd thanks to you..

Great job. Well done!!!!!!

December 12, 2019
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Paid £30 for planetarium and only got a disc through the post.

December 5, 2019
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam. Paid £30 for planetarium and only got a disc through the post. Hope they spend the £30 on some really dodgy food! 😁

December 4, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look