Car Parts 4 Less Reviews 

20,515
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is completely smooth and straightforward, while home delivery times are exceptionally fast right to their doorsteps. People also appreciate the wide range of available car components, noting that prices are very affordable and offer great overall value for money. Some reviewers were not happy with unexpected delivery delays, mentioning that urgent orders arrived late or necessary tracking updates were missing completely. A few other people also felt that receiving incorrect replacement items caused significant inconvenience and frustration during their vehicle repair work.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting the swift and reliable arrival... See more

Product

Reviewers mention positive feedback about product quality, value, and availability. Customers consistently... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with competitive prices and reliable... See more

Price

Customers had positive experiences with price, frequently highlighting affordable costs and great value for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy but the annoyance is it was in stock but says collect next day. I didn't get a collection message either to say it was ready. I actually found the product on the shelf as the assis... See more

Rated 5 out of 5 stars

Still have not received order. I have now. Yes this order was late and I was beginning to wonder if it would arrive at all. Customer Service got in touch and laid my fears to rest. Two ladies acting i... See more

Company replied

Rated 5 out of 5 stars

The company could not have been more helpful. I own a classic Renault 5 . Finding parts for the car is difficult. The company gave me the part number I would need for future reference.

Rated 5 out of 5 stars

With the summer discount Car Parts for Less were particularly good value for my service parts. It was the delivery that really excelled though. I ordered late in the afternoon and at just gone 8 the n... See more


Company details

  1. Auto Parts Store

carparts4less.co.uk Details

Written by the company

CAN'T GET THROUGH?
New Hotline Number: 0203 788 7833
URGENT CALLBACK?
Fast E-MAIL Response: CP4LTP@carparts4less.co.uk
EMERGENCY CONTACT
Hotline Number is 0203 788 7833 -- Monday - Saturday, 9:00am-5:30pm

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.4

All reviews

(20,515)

500 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What great service

What great service, the prices are keen and the postage ios very fair. Living on the IOW some companies don't deliver here but in this instance delivery was no problem and the bits arrived in good time. Well done..

July 3, 2026
Rated 1 out of 5 stars

Ordered service parts and brakes through online website

Order service parts and brakes pads and disc online through the website, went to collect and was told all the parts were priced incorrectly online and got refuned the about. The staff at the shop would not offer any discount on the price for new parts just told us we would get a refund and to reorder the parts we wanted online again. not happy with the service recived.

July 1, 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thanks again for taking the time to leave a review.

We’ve tried to contact you directly a few times now to address your concerns but have unfortunately been unable to reach you.  

We take all our customer feedback seriously, so if this is something you would like to discuss please feel free to message us directly - if we don’t hear from you we’ll consider the case closed and will not contact you again.

Regards

Rated 1 out of 5 stars

Goods Cancelled - No explanation

Company failed to send me the parts I have ordered and instigated a customer return with no communications ! Thanks a lot for leaving me in the lurch !!!

June 30, 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thanks again for taking the time to leave a review.

We’ve tried to contact you directly a few times now to address your concerns but have unfortunately been unable to reach you.  

We take all our customer feedback seriously, so if this is something you would like to discuss please feel free to message us directly - if we don’t hear from you we’ll consider the case closed and will not contact you again.

Regards

Rated 1 out of 5 stars

Why pay for same day delivery when they don't do it!

We ordered a car battery, paid for same day delivery, after many calls, emails it did not arrive as promised. We purchased from Euro Car Parts and was dealing with Car Parts 4 Less....not sure who is who and no one answers the phone! Very unhelpful.

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Long queues

Long queues, too much waiting, one staff working, too time wasting engaging in social chit chat with customers while people waiting in the queue for click and collect

March 17, 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thank you for your understanding and giving me the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.

As we have addressed all the concerns raised,  we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.

Regards

Rated 5 out of 5 stars

Stop start battery

Very competitive pricing and a good range to choose from. I expected delivery in 3 to 4 days but within an hour and a half of ordering the battery was on my doorstep! Ordered, delivered and fitted all on the same day!

May 13, 2026

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