Gordon Dinnage - Carpenter & Locksmith Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had been having problems with the lock on our wooden front door and I found Gordon’s website and messaged him. He responded immediately and fitted us in an hour later on his way back from another j... See more

Company replied

Rated 5 out of 5 stars

Gordon has helped us with a number of different jobs over many years. He’s always been very reliable, honest, friendly and tidy! He definitely looks for solutions to problems in your best interest for... See more

Company replied

Rated 5 out of 5 stars

Fast, Efficient and very knowledgeable. Called Gordon for an urgent pair of 3 star British Standard cylinders that needed changing, he was there within the hour, 15 miles from Brighton and he go... See more

Company replied

Rated 5 out of 5 stars

Gordon is a real craftsman who takes pride in turning out high quality carpentry work. He has a great eye for detail and matching his work with period styles recreating the original aesthetic. Hard to... See more

Company replied

Company details

  1. Locksmith
  2. Carpenter

Written by the company

Attending to work as a Carpenter & Locksmith. Trading since 1990, personal trade experience from 1975, with an established client base of property landlords, and managing agents. Carpentry repairs and replacements, new locks to properties. Locksmith work includes in-house key cutting, keying-alike and registered keys supplied, either of the Ex Banfield series or our own. For over twenty years business was based at my former workshop in Hove, since December 2022 I have a new base where I work on repairing locks and duplicating keys. Carpenter-Locksmith.co.uk My established Trustpilot was based on CarpenterHove.co.uk since 2017 with 32 unsolicted reviews.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

We had been having problems with the…

We had been having problems with the lock on our wooden front door and I found Gordon’s website and messaged him. He responded immediately and fitted us in an hour later on his way back from another job. He quickly diagnosed the problem and removed the door to fit new hinges in less than an hour. Amazing speedy, efficient, professional service at a very economical price. I wouldn’t hesitate to recommend Gordon. Thank you so much!

April 11, 2025
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Thanks ever so for your delightful review, these give potential customers confidence in calling for my services. Your nightlatch was indeed out of alignment otherwise perfectly fine, as I showed after changing the door hinges it was those that had dropped the door, so now securely locking.
Interesting your google search for 'carpenter & locksmith' gave me first non-paid for position.

Rated 5 out of 5 stars

Quick and professional service

Gordon promptly attended my business after contacting him, he measured up for a replacement door, replacement of a digital lock and to remove and rebuild my back entrance way to a wooden gate and surround. After confirming I was happy with quotes, he sent me, work was started promptly around my availability and completed to a very high standard. I will definitely be contacting him for any future works I may need.

January 27, 2025
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

So very pleased all was to your full satisfaction and to your specific requests. It is confidence customers look for in a tradespeople and your kind genuine review of my work and service gives others the knowledge that they can call on me to be efficient and responsive to clients needs.
Looking forward to continuing business together.

Rated 5 out of 5 stars

External door handle snapped with door shut!

After an external door handle snapped off, I searched on trustpilot and found Gordon who
responded quickly when I contacted him . He came to assess the problem and in less than 2 hours had got the old handle off, bought and fitted a new handle that I was able to choose. And he took the door off to ease it where it had been sticking and rehung it. All swept up and tidied. The door now opens & closes beautifully. Thank you Gordon, for a superb job.

January 21, 2025
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Wonderful, all worked well for you, pleased you found me on here and were another satisied customer. Reviews here builds confidence for others to make contact. Thanks for your genuine postive review.

Rated 5 out of 5 stars

Emergency call out

Gordon was called when the handle on the front door lock broke off leaving the occupant with no other means of exiting the flat. At the time he was travelling in his car to a different destination, but on receiving the call and realizing the urgency of the situation, he turned the car around to attend immediately. Gordon has provided us with excellent service before and this time it was no different. He was able to provide and replace the handle with an identical one, resolving the issue quickly. With Gordon it was great to get prompt, good service without any fuss.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Gordon acted promptly to diagnose the…

Gordon acted promptly to diagnose the problem with our door and then replaced it very quickly. He gave us a very reasonable quote and honoured that at the end of the job. He was courteous at all times and cleaned up after the job. I would highly recommend him.

November 9, 2023
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Thank you for your kind honest review of my services. A pleasure to work for you.

Rated 5 out of 5 stars

Gordon is a legend!

Gordon did an amazing job at restoring our VERY tired windows. They were on the verge of being irreparable, but Gordon found a way to repair the rotten frames, fit new beading and also fix our leaky front door. It’s SO nice to know that when it rains, we won’t have water pouring in! We can’t thank Gordon enough! Gordon was brilliant at keeping us up to date and was such a friendly guy. We whole-heartedly recommend Gordon to anyone looking for a good and reliable carpenter. A huge thank you to Gordon for everything he did to repair our windows and doors at such a reasonable price. Would happily contact Gordon again! Best wishes from Jamie & Laura

June 2, 2023
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

A pleasure to work with you both, quite a task making those windows weatherproof in such a high exposed position, so thanks for agreeing to my estimate and making a very prompt settlement.

Rated 5 out of 5 stars

Gordon Dinnage Carpentry Work

Gordon came to look at a floorboard in the hall prior to a new carpet being fitted. As well as going out to buy the hardboard and fitting it over the very old floorboards to make good for the new carpet, he also very kindly took a look at my wardrobe which drawer rails needed attention which he fixed and also a wooden footplate which needed removing from the bedroom patio door area, prior to new carpet being fitted.
Thanks so much for such a professional job.
We’d have no hesitation in recommending Gordon.

July 31, 2023
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Thank you for your genuine review of my work.

Rated 5 out of 5 stars

Turned our massive problem into a mild inconvenience

Fast, Efficient and very knowledgeable.

Called Gordon for an urgent pair of 3 star British Standard cylinders that needed changing, he was there within the hour, 15 miles from Brighton and he got them unlocked and changed within minutes.
Perfect job well done, thanks Gordon.

I would not hesitate in recommending Gordon.

June 28, 2023
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Many thanks for your kind surprise review on my response to your request today. Always happy to help anyone in a fix. A delight to receive genuine reviews and without any prompting.

Rated 5 out of 5 stars

Kitchen carpentry.

Gordon transformed one of my kitchen cupboards, and repaired a light fitting in another kitchen cupboard.
I'm absolutely delighted with the results of his meticulous workmanship. He came to me highly recommended by a local joinery company, and I highly recommend him in my turn.

March 3, 2023
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

From a gap left after an appliance was removed, I restored the hole to become a base unit that youd never now know it wasnt originally there. Very pleased again for the genuine review that came from another business reccomemndation, look forward to helping out again.

Rated 5 out of 5 stars

Trustworthy carpenter who I’d recommend to friends and damily

Brilliant experience having my front door knob replaced. After a friend enthusiastically managed to pull my front door handle off, my Dad found Gordon’s details and sent them across. He came to my property the same day to give me my options and a quote. I needed a new type of door knob to support some issues I had with my door. Gordon sourced it quickly and came round to fit it. The work was high quality, quick and he left the workspace tidy. The quote matched what I was charged. I’m very glad to have found a local tradesperson I can trust and would have no hesitation using him again or recommending him to friends. I don’t usually take the time to leave these sorts of reviews - but I wanted to for this experience! Thanks Gordon!

January 24, 2023
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Great words and description on one of the those small jobs many just dont seem to want to do, I enjoy a bit of TLC on a timber door, that all it needed was a new bit let in and new handles. Much appreciate the honest review.

Rated 5 out of 5 stars

Excellent locksmith and carpentry work 5 star +++

Excellent locksmith and carpentry work 100% trustworthy and at reasonable rates.

I have been using Gordons services for most of this year to do a variety of jobs including carpentry work and numerous locksmiths jobs.

Gordon is always helpful and goes out of his way and beyond even his key work to help whenever possible.

Gordon as with many quality and in demand trades people can get busy but in an emergency has always responded promptly.

Gordon is now part of my key maintenance team whom I trust 100%.

I highly value Gordon and look forward to hiring him in the future to look after my properties.

Thank you for your hard work.

Vida

December 20, 2022
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Fantastic genuine and unsolicted review. I am so pleased that you made your views public, its so easy to get a bad name by just one poor connection, while all my clients, mainly of a commercial nature value my work. You are one of those, so this was a B2B review with a background of understanding of trades. Thanks again.

Rated 1 out of 5 stars

After Gordon came round to measure up…

After Gordon came round to measure up for door replacement and doors/handles etc were selected by us, he emailed us with a quote which we were happy with and replied saying as much.

There was no reply from Gordon to either that email or the subsequent 2 further emails from us and it has now been 25 days since we heard anything.

1 star review based on the above.

August 25, 2022
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Really inundated with work from all our regular customers, and hadnt even been able to quote properly as the customer was initially too vague with the works, adding more doors after my visit, and appeared to talk about not buying from my door book I left as examples and referred to buying from Wickes. Reviews from uncomitted work appears unethical. I find the review inaccurate and an attempt to spoil my otherwise high rating from all those who have engaged my work.
Reading this again more than two years later the reviewer has only ever written this one review!

Rated 5 out of 5 stars

Excellent Quality Door Refurb

Excellent communication, worked flexibly around my time constraints and the weather, helped me with picking out the required parts, did a very high quality piece of work on a truly rotten door and left the site clean.

A very happy customer.

March 22, 2022
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Most kind and a surprise review on my works and service provided, attending to what were very rotten doors.
Assisting in the door furniture selection is part of the preparation as is the clean up at the end of the works.
These genuine unprompted reviews made, really help make others feel positive about my work.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Fast, friendly & very fairly priced. Would recommend to anyone seeking a carpenter or locksmith.

July 14, 2021
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Simple points, a good honest review finding me along with many others from a business reccomendation. Glad to be of help on more than one occasion.

Rated 5 out of 5 stars

Great Work

I can't fault the work Gordon did in my home, he went above and beyond in what was a really difficult time for me. Gordon is good honest worker with high standards and I would have no hesitation in recommending him.

May 12, 2021
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Very many thanks Berni for your genuine review. Regardless of the topic requested of me I do my best to tackle every job with the same enthusiasm, efficiency, attention to detail and give the customer a tidy job to thier full satisfaction before asking for any payment. The majority of work and customers are through personal reccomendation, just like you & yours. Thanks again.

Rated 5 out of 5 stars

brilliant service

brilliant service. Sensitive, careful and honest approach to all tasks. wonderful to fine such an okd-school master carpenter and locksmith!

February 11, 2021
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Old school, yes I take great pride in my work and trade skills over 44 years, my customers always come back and so thank you for your kind words of reccomendation and encouragement to others for my services as a reactive repair carpenter & locksmith, sole trader since 1990.

Rated 5 out of 5 stars

A gentleman and so knowledgeable!

Gordon changed a lock for me and had ready the extra key he had had to get cut. He took the time to show me how I could double-lock the door. While he was here, he noticed that I had a leak and he identified the source. Then he advised me to get the door painted because it was blistering in the sun. What a find! What a gentleman.

July 1, 2020
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

With some 45 years in the trade I am quite happy to provide free advice, and my opinion on faults and condition of property owned by my customers. As a regular client, I value your public feedback of my work on your own property and that of the building you manage for others. Many thanks.

Rated 5 out of 5 stars

Perfect Service

I was caught out by a lock that should never have been initially fitted to a patio door and needed urgent help as I had started (but failed) to try and sort it myself. Gordon was extremely helpful, professional and prompt; additioanly, his charge was totally realistic. I have absolutely no hestitation in recommending him highly.

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Gordon sorted out all the problems I had with my front door. He was extremely helpful, skilled and friendly. Completely tidying up after himself. Plus very reasonably priced. I do highly recommend him.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Great! Gordon put a few locks around our flat, and we couldn't have been happier. In fact, we called him again to do a few more things. Trustworthy, on time, reasonably priced: very happy with the results. Many thanks

November 17, 2019
Unprompted review
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Reply from Gordon Dinnage - Carpenter & Locksmith

Glad to be of service.Very pleased to be asked back again to create keys for the old vintage locks and add new to your property. Always a pleasure to satisfy customers needs both previous and new in the upgrade of property security.

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