It was an easy experience buying a carpet from your company. I had an issue with creating an account, and your customer service rep took care of it for me once I shared all the information with her. T... See more
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Review summary
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What people talk about most
Based on these reviews
Great and professional service with good products, fast delivery and absolutely fair prices and promotions. Had a very nice personal contact with the customer service ( Angela T. ) even on wee... See more
I have ordered from this company several times and I've always received my items quickly. The most recent area rug is a gorgeous fragment of a vintage carpet -- truly a one-of-a-kind product. It's in... See more
Well .......for me i love Carpet avenue and i love all the team. I say Carpet Avenue has the mode " Always helping people " to achieve hapiness in the end of our deal. Helena is one of the windows... See more
Company details
Written by the company
Carpet Avenue - Handknotted Carpets Available Right At Your Fingertips! Combining a vast amount of knowledge and experience, both on- and offline, we have a track record of more than forty years in the business. The result? You find exactly the carpet you are looking for - at the right market price and you can enjoy it for many years to come. Carpet Avenue - Find Your Carpet Here!
Carpet Avenue - Handknotted Carpets Available Right At Your Fingertips!
Written by the company
- Combining a vast amount of knowledge and experience, both on- and offline, we have a track record of more than forty years in the business.
- You find exactly the carpet you are looking for - at the right market price and you can enjoy it for many years to come. Carpet Avenue - Find Your Carpet Here!
✓Free Shipping & Returns within the EU
✓30-Day Money Back Guarantee
✓Satisfaction Guaranteed
Contact info
Bargkoppelweg 64, 22145, Hamburg, Germany
- +49 40 228 988 59
- info@carpetavenue.com
- carpetavenue.com
Super quick delivery (1 day!!)
April 16, 2026
Wonderful
I had a very nice experience with Carpet Avenue: kindness, fairness, promptness and, of course, very good quality carpets. Thank you Carpet Avenue
April 14, 2026
Good service and communication, high quality
Good service and communication, high quality / price.
April 9, 2026
Carpet buying made easy
It was an easy experience buying a carpet from your company. I had an issue with creating an account, and your customer service rep took care of it for me once I shared all the information with her. The payment and delivery were seamless. And finally, the carpet is more beautiful than pictured. It s bright and clean! Will recommend your company to friends.
April 1, 2026
Perfect!
Perfect timing. Perfect interaction at the store and perfect product with extreme quality and really authentic, as advertised!
March 18, 2026
Absolutely fabulous customer service!
Absolutely fabulous customer service!! Total 5-star! I had several questions already before I made my purchase, all my questions were answered promptly and with great professional content. The ordered item arrived very quickly, made best international shipping time award! :) . I requested for an exchange of the ordered product due to a color tone difference, the customer service is currently helping to arrange but I have to say, they are absolutely fabulous with their level of support and organization of the details. BIG thank you to Angela in the CS team, her kindness and helpfulness is unmatched! I will be a returning customer and absolutely recommend this company!
March 26, 2026
Very correct and trustly company
Very correct and trustly company. I made several deals with them and every time I was completely satisfied. I do reccomend.
March 11, 2026
Buying online usually comes with risk
Buying online usually comes with risk. Expectation vs reality. Im glad that the carpet I bought is exactly as shown in the photos. Im happy with the quality - it’s not the usual “cheap quality” stuffs online. Recommended
March 9, 2026
Fully satisfied with all aspects
All went as expected. Great experience with this order, timely delivery, quality, appearance of the product as described on the webpage and as expected.
March 11, 2026
4th carpet purchase and counting...
This is my fourth carpet purchased and I have been happy with each one. I look forward to more purchases.
March 3, 2026
Perfect handling of the order
Perfect handling of the order! But the photos on the Website made the carpet color appear lighter (on my PC) than it is in reality. Always difficult. I considered returning it, but finally kept it.
February 27, 2026
Amazing all around!
February 16, 2026
Carpet Avenue Review
I was back and forth with myself and countless other rug companies in trying to decide on rugs. Your staff was so helpful in answering all of my many questions expediently and sending beautiful and detailed images. The rugs were packed and shipped meticulously! This has been one of my best online experiences! And the best part is I absolutely love the beautiful colors and quality of the rugs. I highly recommend Carpet Avenue!
February 12, 2026
Great quality of carpet
February 19, 2026
Excellent and friendly personnel
Excellent and friendly personnel. Your website canoe improved; I could not find out how to order anti-slip underlay, but your sales representative was helpful - she resolved;ved the issue over the phone.
February 10, 2026
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