Carpet Cleaning Co Reviews 

90
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I contacted this company as I was requesting for my 2nd bedroom carpet to be cleaned. I spoke with Josh, who was polite, very informative, and had availability really quick. Communication was... See more

Rated 5 out of 5 stars

Professional and reliable. Communication was great. The clean itself was effortless. They explained what they were doing and got to work. Carpet now is fresh! Great job. Would use again.

Rated 5 out of 5 stars

Arrived on time. Polite friendly. Extremely professional. Says no to numerous drink offers even though it was quite warm Aaron did not stop from the minute he arrived until the job was finished. Nume... See more

Rated 5 out of 5 stars

Josh was brilliant from start to finish. He was so friendly, accommodating and flexible, which made a huge difference when we were moving into our new home on completion day. Having the carpets prof... See more

Company details

  1. Carpet Cleaning Service
  2. Upholstery Cleaning Service

Written by the company

Carpet Cleaning Co is a family run business based in Ashford, Kent. Specialising in carpet, upholstery and hard floor cleaning to both domestic and commercial clients. We work closely with all our customers to ensure all their individual needs are met and strive to provide a reliable and transparent service which is also cost effective. Leading industry machinery, training and solutions provide our customers with not just carpets and upholstery that dry in a matter of hours but a 5 star service every time! Carpet Cleaning Co will offer exceptional customer service to everyone and will ensure that customers are fully aware of what to expect from our process. We are confident in our work and offer customers with a 100% satisfaction guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, friendly staff, carpets are like new. Highly recommended as couldn't fault the booking, service and price. Will be using again in future.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

A first class experience

Josh was at ease and friendly ...punctual and did all my rugs, carpets with great care and attention. He even cleaned my chaise lounges that had stains on it as it is pretty old! Also he had some fans to dry carpets so everthing was dry by the time he was finished ...so deserves 5 stars

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Stairs & landing clean

Really pleased with the carpet clean Josh carried out on my stairs and landing, very professional and affordable service, look as good as new. Highly recommended.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Sofa cleaning

Josh is a well manard lad. Was quick to reply to my questions on price & how & when he could fit us in to clean both of my sofas, which they both came up so clean. I would definitely recommend his company. Pleased at the results we got.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Carpets look like new

We would definitely recommend this business. From enquiry to completion everything was perfect. Our carpets look like new, Josh did an amazing job and even did an extra section when I asked last minute on the day. Will be using again shortly for some other rooms. 5 stars.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Josh definitely went the extra mile to bring life back in to all the carpets. Highly recommend and I will be calling Carpet Cleaning Co again in the future.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company, great job

Josh was polite and helpful right from the word go. He returned my calls, gave me an estimate and date to do the job. He turned up on time and done a very thorough job for a reasonable price. Would definitely recommend Josh and his Company and will certainly be using him again.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Had our carpets and large corner sofa cleaned, all look fab! Dried quickly and has a neutral, fresh scent afterwards which is great! Thank you!

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Josh at Carpet Cleaning Co delivered a…

Josh at Carpet Cleaning Co delivered a fantastic service. Professional, very patient and accommodating, great customer service, squeaky clean carpets/ rug and good value for money. Josh even took time to remove some very stubborn stains which we really appreciated.
We have already recommended Josh/ Carpet Cleaning Co to my family and friends and we will be using his services again.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Better than a Rug Doctor!

They did an amazing job on my carpet.

I used to use a rug doctor, whenever I had a hard to remove stain. And although they did alright, you could still see the stain a bit.

I thought I'd take a chance on a professional cleaner for a change and all I can say is I should have sooner.

The job they did was amazing, the carpet looks spot on, I can't see the stains at all now. The man was so friendly and helpful.

I would definitely recommend this company!

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Josh was so friendly and helpful with any questions I had. My carpets look brand new!

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The experience was great from beginning to end. We had tar on both bedroom carpets courtesy of our dog! Josh was easy to contact, gave a very reasonable quote for the work, and sorted our carpets quickly and brilliantly. Would highly recommend.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very responsive to messages and pleasant to deal with. Explained everything before starting work and got great results with our carpets.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Quality service. Highly recommend!

I got in contact with Josh about cleaning our sofas. He was quick and efficient in responding and we got a date suitable for both of us. He thoroughly cleaned our sofas and they look brand new. They smell great too. I was really impressed. Josh was extremely professional and friendly throughout the whole experience. I won’t use anyone else now and look forward to using this company again in the future. Outstanding customer service. Thank you!

November 30, 2023
Unprompted review

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