On the face of it the carpet looks great but when fitter came to do the stairs with it he had many problems with the backing coming away from the carpet. He managed to get enough to complete he job (... See more
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Review summary
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Reviews shaping this summary
Excellent : a fair value for money price delivered on time Good:- Good customer support was available during normal working hours and they helpfully brought the delivery date forward to an earlier s... See more
Excellent lino - but I didn't like paying £20 for delivery and will probably put me off buying again in the future, especially considering I was waiting almost a week for delivery. I wouldn't mind pa... See more
The carpets and price were fantastic and easily 5 stars. The only reason for dropping a star was the rolls the carpet were delivered on had been bent and so the carpet had a crease down the middle. It... See more
Company details
About Carpet Warehouse
Written by the company
With years of experience in the market and an industry-leading online partner in artificial grass, Carpet Warehouse streamlines the process of buying carpets and flooring online.
Save over 50% on the best vinyl flooring, laminate, LVT, carpets and underlay compared to high-street prices, and choose the perfect style from the comfort of your own home.
Click below to get started.
Carpets Vinyl Laminate Rigid Core SPCWhy Choose Carpet Warehouse?
Written by the company
- Free Flooring Samples 📦
- We offer a free sample service on all ranges. Simply select up to four carpet, vinyl, laminate, or SPC styles, and have them sent directly to your door, free of charge.
- Express Delivery 🚚
- Eager to get started with your new carpet or flooring upgrade? We provide fast, free UK delivery on orders placed over £299.
- Satisfaction Promise 👍
- With over 3,000+ 5-star reviews across our brands, we pride ourselves on providing exceptional products and services. Simply get in touch with our team if you're not 100% satisfied with your order.
- Room Visualiser Tool 📸
- Our advanced room visualiser tool allows you to get a clear, instant look at what your new room might look like with one of our high-quality flooring ranges installed. Simply upload a photo to get started.
- Exclusive Offers and Discounts 🛍
- Relived of the high-street retail store burden, we love being able to offer our customers incredible deals on even the most luxurious carpets and cushioned vinyl flooring ranges.
- 0% Finance Options ✅
- We accept a wide range of payment methods at Carpet Warehouse, including 0% finance flooring options through our partners at Klarna.
- Trade Offers & Services 🛠
- Buying for trade purposes? Contact our team to learn more about exclusive benefits and available sample services.
Why Choose Carpet Warehouse?
The UK's Leading Online Carpet Store
At Carpet Warehouse, we're all about bringing the personalised in-store carpet buying experience to your doorstep.
This means providing you with all the information and product options you need to make the right choice on your flooring upgrade, while also providing stellar customer service that you can believe in.
Who We Are
As a family-run business with a close-knit, experienced team, we pride ourselves on putting the customer first and going the extra mile with service.
We're also uniquely placed to offer unbeatable value for money on ranges, whether you're looking for cheap carpets that will last long-term in a rental property, or luxury vinyl flooring for a brand new family home.
Which Flooring is Right for Me?
Looking for the perfect tile, plank, or herringbone pattern for your home, but unsure of where to start? We supply a wide range of flooring types to suit all budgets and requirements.
Visit our website to learn more about the benefits of each flooring style and get started with your dream home upgrade.
Contact info
Unit 1a Superstop Buildings, L36 6AN, Liverpool, United Kingdom
- 0330 175 5667
- sales@carpetwarehouse.co.uk
- carpetwarehouse.co.uk
4.4
Excellent
5K reviews
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Poor photos on website
The carpet looked nothing like it did online and Carpet Warehouse will not accept a return past 7 days
September 9, 2026
Unprompted review
3rd time ordering from these love…
3rd time ordering from these love product and they come quick too
September 1, 2026
Unprompted review
Very efficient - good quality
Good size sample sent. Quick delivery. Looks great
September 3, 2026
Unprompted review
Order was dispatched quickly and…
Order was dispatched quickly and arrived as scheduled, flooring quality is excellent
August 28, 2026
Unprompted review
We were very pleased with the service
We were very pleased with the service. The samples we ordered were a bit slow arriving, but once we made our choice and ordered, the delivery was swift and efficient
September 3, 2026
Good service
Good service , turned up on the day as stated. Phoned on the day of delivery and product was as described.
September 3, 2026
Unprompted review
Great customer service
Great customer service. Lost in transit the first time but carpet warehouse rectified and sent the original samples as well as some alternative samples I hadn’t even ask for. Great service and very apologetic. Not their fault, but the courier so 5 stars all the way.
September 5, 2026
Unprompted review
Wide range of styled n colours
Wide range of styled n colours. Fast delivery and friendly guys
September 3, 2026
Unprompted review
Great service - Gordin was super helpful!
Gordin was super helpful and responded to my query very quickly! I'd highly recommend carpet warehouse to anyone looking for new carpet or any queries about existing carpet!
September 8, 2026
Unprompted review
Excellent samples
Excellent samples - really decent size and each clearly labelled with what colour and style they are - will make choosing what we need really simple.
Easy to order samples and arrived very fast - 100% recommend
September 7, 2026
Unprompted review
Very happy with the carpet and colour
Very happy with the carpet and colour
September 7, 2026
Unprompted review
Very helpful after contacting in…
Very helpful after contacting in regards to a Carpet they no longer stocked, they lady arranged to send some more samples in the colour range I was looking for .
September 7, 2026
Quick delivery
Quick delivery, great communication. it was nice to see that they saw the floor was damaged and ripped up on the first 2m of flooring and then added the correct amount of flooring I ordered on top so I have some spare 😀
September 3, 2026
Unprompted review
Samples are a really good size
Samples are a really good size , arrived very quickly, great communication from Carpet Warehouse and only £1.00 p&p, very impressed with customer service
September 7, 2026
Unprompted review
Didnt have to waite long for my…
Didnt have to waite long for my delivery and the people eho brought it was very helpfull and polite
August 5, 2026
Easy ordering good delivery.
Ordering was easy and the delivery was as we requested. The quality is very good.
August 6, 2026
My order was delivered on time and…
My order was delivered on time and actually looked like the product they were selling. End result, I'm very happy with my flooring and would recommend them.
November 6, 2025
Excellent service
Excellent service, delivered on time, cheapest on market
September 1, 2026
Unprompted review
Excellent product and excellent customer service
I came to Carpet Warehouse after being messed around by another major carpet retailer, and the difference was night and day.
I ordered their Bel Air carpet online. Communication regarding the order and delivery was excellent, it arrived exactly when expected, was very well packaged, and the carpet itself is fantastic. It's incredibly thick, soft and plush and I'm genuinely delighted with it.
What really earned the five stars, though, was what happened afterwards.
I fitted the carpet myself and noticed several strange, firm ridges which genuinely felt like hard cords underneath the pile. I contacted Carpet Warehouse because I was convinced there was a manufacturing defect.
Their technical team explained that the carpet hadn't been sufficiently tensioned during installation and that the backing could bunch together and create exactly the firm ridges I was describing.
I didn't initially believe them and, to my embarrassment, was probably rather more argumentative about it than I needed to be!
I subsequently lifted the affected section, pulled and tensioned the carpet properly and the ridges disappeared. They were absolutely right.
So not only did Carpet Warehouse supply a genuinely excellent carpet, properly packaged and delivered when promised, but when I subsequently reported what I thought was a defect, they correctly diagnosed my installation error from photographs and a description and patiently explained what was happening.
You can't really ask much more from an online retailer.
Very happy with the carpet and the service. Would absolutely use them again.
September 4, 2026
Unprompted review
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