DO NOT USE THEIR CAR RENTAL. Unless you want to experience below: 1. Prebooked a month ago. Arrived airport and at pickup point, called numerous times, only answered after 30 minutes... See more
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Very good customer service, prompt reply and very helpful. No hidden charges and they were willing to deliver it one night earlier with no additional charges as I requested for early delivery (approxi... See more
We were pleased with the proactive service even when our flight time was past midnight! The friendly and responsive staff provided us with hassle-free collection and return of vehicle. Overall, a... See more
Thanks for your team who are already waiting for our arrival at penang airport. There was a slight problem with the car but matter was easily resolved. Recommended, for its courteous and patient staff... See more
Company details
Information provided by various external sources
WANT TO RENT A CAR? WANT TO RENT A CAR WITH A DRIVER IN PENANG? If You Have Been Wondering Why Is It So Hard To Get A Reliable, Affordable And Efficient Car Rental Service In Penang, Now You Can Stop Thinking Because We Are Here To Change All Of That. Try Us For Today, And Hope We Can Serve You With The Best Service God Willing! Rental car in Penang - It’s a must! Within ~30km distance, numbers of attraction situated in Penang covered from historical buildings, fascinating nature, local foods, eco-themepark etc. can be accessed. Hence, the hassle in planning a trip or vacation getaway in Penang to explores, discovers and indulges yourself can be minimized by travelling on your own leisure in your own rental car. Instead of using public transport, rental car offers an accessible tour with extra level of comfort. Thus in order to facilitate your travel, our company is ready to provide car rental services upon your arrival in Penang. Why you must rent a car in Penang with us? By renting a car, one can manage their budget for the whole trip. Here, we at carrental-penang.com provide wide range type of car from compact, Sedan, MPV, Van, Luxury, SUV and Coach/Bus. Our reservation team will assist you to decide the most suitable car according to your needs and financial capablity. By calling to our hotline Number +60177667673 / +6046383591 or email us at reservation@carrental-penang.com, our friendly staff is at your service for any booking / enquiry. Fast response accompanied with warm greetings is ensured by our company.
Contact info
No. 32A (First Floor), Jalan Sungai Tiram 3, Taman Tunas Damai, 11900 Bayan Lepas, Penang, 11900, Penang, Malaysia
- +6017 766 7673
- reservation@carrental-penang.com
- carrental-penang.com
3.2
Average
34 reviews
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DO NOT USE THEIR CAR RENTAL
DO NOT USE THEIR CAR RENTAL.
Unless you want to experience below:
1. Prebooked a month ago. Arrived airport and at pickup point, called numerous times, only answered after 30 minutes and wait another 30minutes for their vehicle.
2. Vehicle- white hyundai starex is old and bad condition, absorber and spring not well, very bad body roll.
3. I called them regarding battery flat or near flat as i cant start the vehicle. They replied that battery was new and didnt do anything.
4. Second day, first thing i did was test start the car, but CANT START. I called and they inform they dont know the condition of their battery and not their issue.
End up using grab to airport as i cant trust their "wait 1 hour for assist".
Worst experience in years of car rental.
Checked online, it is merged car rental service but vehicle under New Emerald Car Rental.
January 27, 2020
Unprompted review
Hassle-free collection of vehicle at airport even when it was past midnight!
We were pleased with the proactive service even when our flight time was past midnight!
The friendly and responsive staff provided us with hassle-free collection and return of vehicle.
Overall, a pleasant experience :-)
Keep up the good work!
January 14, 2019
Unprompted review
Good service
Nice, puncture and flexible people. Definitely will rent from them again if I go back to Penang again!
December 26, 2018
Unprompted review
good customer service but cars should…
good customer service but cars should be cleaner. Maybe I will give it another try.
July 2, 2018
Unprompted review
Courteous and Prompt
This is my second time renting a car from them. The guys who are handling my delivery are very courteous and on-time.
November 6, 2017
Unprompted review
good customer service.
good customer service and punctual to deliver/plckup the car
rented on 22/9
the car is a saga..nice!
September 27, 2017
Unprompted review
Affordable price and excellent customer …
Affordable price and excellent customer services. The van conditions are good. Will consider to rent a vehicle from them again if come to penang in future.
September 24, 2017
Unprompted review
The staff from the company is friendly …
The staff from the company is friendly and helpful.overall smooth and no issue.
September 24, 2017
Unprompted review
Smooth and hassle free
Thanks for your team who are already waiting for our arrival at penang airport. There was a slight problem with the car but matter was easily resolved. Recommended, for its courteous and patient staff, and for a smooth and hassle-free return as well
September 24, 2017
Unprompted review
Excellent service and price
Excellent service and price. The staff from the company is extremely friendly and helpful. Highly recommended!
September 17, 2017
Unprompted review
Very good and good price
September 2, 2017
Unprompted review
Good service
August 29, 2017
Unprompted review
Very punctual,price reasonable ,clean …
Very punctual,price reasonable ,clean and good condition.The staff friendly and helpful.(Alza)
Rent on 27/3/2017 until 1/4/2017.Car WB4636B
April 18, 2017
Unprompted review
No Complaints!
Punctual (even though I was not!) efficient, quick response rate, courteous, helpful.
Got an upgrade in a nice car - me and the wife loved it. A pleasure to drive and to deal with.
Will book with them again for sure.
March 18, 2017
Unprompted review
One of the best car rental
I picked up my car at the airport and they already have the car ready upon my arrival.
Got a brand new axia instead of a viva, which serves as a surprise, well maintained and smooth to drive.
The price very attractive and their service attitude is very positive.
Just that my tank is less than half upon point pick up but as Penang is a small place, I found a petrol station very quickly.
February 18, 2017
Unprompted review
Good support, and on time to hand …
Good support, and on time to hand over car to me.
December 31, 2016
Unprompted review
Excellent service!
Excellent and efficient service plus very fast replies. Always very polite and cars are in good condition. Highly recommended!
December 29, 2016
Unprompted review
Reliable and reasonable rates
Very good customer service, prompt reply and very helpful. No hidden charges and they were willing to deliver it one night earlier with no additional charges as I requested for early delivery (approximately 7.30am). Car was clean and in good working conditions. Drop off and pick up staff were all very friendly. Their rates are also more reasonable than the other companies.
December 22, 2016
Unprompted review
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