Mo was really helpful when I was purchasing my car, he was patient and explained things well and helping me understand details around the car the extended warranty etc. Showroom was very warm thoug... See more
Company replied

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Mo was really helpful when I was purchasing my car, he was patient and explained things well and helping me understand details around the car the extended warranty etc. Showroom was very warm thoug... See more
Company replied
Great communications, handy location, good value for money and very friendly staff. Kam helped me on the phone and Kash sorted out the paperwork on the day of collection. Both were very patient and un... See more
Company replied
Car not charged lucky to get home ! Instructions given were wrong had a day off work then cancelled . Cost me days wages no Washer fluid in the car also . lad who dealt with it was great Mohamed bu... See more
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Kash was very friendly and helpful, made buying my car very easy. At Carsa they aren’t pushy like many other sales which makes the process a lot more relaxed.
Company replied
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
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Eastern Way, WS11 8XR, Cannock, England, United Kingdom
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Kash served me and his knowledge and service was so good and so impressed with customers services

Reply from Carsa - Cannock
Got the gift of the gab, great bloke and looked after me happy with my experience with Faz and Carsa Cannock.

Reply from Carsa - Cannock
Cameron was very helpful and made my whole experience very pleasant throughout the process.

Reply from Carsa - Cannock
Great communications, handy location, good value for money and very friendly staff. Kam helped me on the phone and Kash sorted out the paperwork on the day of collection. Both were very patient and understood that buying a car is a big deal for the customer. I recommend Carsa wholeheartedly.

Reply from Carsa - Cannock
Bought a Ford Kuga, moved up to Cannock from Gloucester. Car was not provided with an clean MOT but had 6 months left, the price was great and the car drove nicely.
Whilst completing the sale the salesman continued to push for extra warranty cover to ensure the car was covered, and was quite pushy which at the time concerned me as it made me thinking the car might have an issue. Ignoring that gut feel, I purchased the car without the additional warranty.
Had to return the car to Carsa 3 times to resolve minor issues, tyre pressure monitors not working and replacing a button in the boot for the electric boot.
After three months a warning message appeared saying the filter was blocked - I took the car to the ford garage to get checked and it was over 300%, which they found strange considering my mileage and age of car, they sorted that out and said if it returns there might be an issue with the engine.
Took the car for its MOT test in June, and it instantly failed due to very high emissions, and I mean very very high, which is why the car filter was being blocked. Took the car to the ford garage and raised a case with Carsa because they sold me a car with an inherent issue. Ford were useless as they would not confirm cause of the problem and were just replacing parts and hoping for the best, and Carsa wanted evidence which was not forthcoming from Ford who did not want to get involved. DON'T trust Carsa, because they do not thoroughly check the cars like the say they do otherwise they would have found the issue, and make sure you get them to provide a new MOT for all sales. Have got rid of that car now and gone full electric.

Reply from Carsa - Cannock
Booked an appointment to come and pick up a new car. Was left waiting for over an hour. No “sorry for your wait” nothing.
At one point they were all gathered round the main desk having a chat. Car is lovely but the experience and customer service upon collection was pretty abysmal.

Reply from Carsa - Cannock
Members of staff very friendly, knowledgable and helpful without being pushy. A rarity for a car dealership!!

Reply from Carsa - Cannock
Dealt with Akaash. He made the process from start to finish very smooth and updated me regularly. Highly recommend the team and dealership to others.

Reply from Carsa - Cannock
Great experience from start to finish!
Mohammed Ali was brilliant.
We turned up, test drove the car and handed over the keys within the hour.
Couldn’t recommend them anymore

Reply from Carsa - Cannock

Reply from Carsa - Cannock
All staff was excellent went above and beyond to assist me.

Reply from Carsa - Cannock
Staff where courteous, efficient and very willing to help with the sale. A relaxed experience with no sales pressure. Good job folks.

Reply from Carsa - Cannock
Cameron and Mitchell were so helpful and very informative, doing everything to make sure I drove away in my new car happy! Thank you lads!

Reply from Carsa - Cannock
Love my new car. Really helpful staff who didn’t pressure into purchasing & went above & beyond to make everything as easy as possible for us. Would highly recommend the Cannock store. Thank you

Reply from Carsa - Cannock
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