We traveled from Banbury to Northampton to reach Carsa for our car. The reception staff was friendly, offered us water and candies, was ready to answer questions and quick to admit when the questions... See more

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Took way to long to complete the process of buy a car, They tried to force my father in law into purchasing every additional item. Only bank transfers which caused a drama and quiet frankly were n... See more
Went to purchase our new car today in Towcester and couldn’t complain about the process or the salesman Radu, he was very well informed about the car and kind throughout. Although we were there for a... See more
Company replied
We booked a test drive of a Kia Sportage. Read some negative reviews online about Carsa but our experience was excellent. Radu at Towcester was helpful, knowledgeable and professional and met and gree... See more
Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Towcester Road, NN12 8QE, Towcester, England, United Kingdom
- 02046402214
Summer price drops
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Great service for good value vehicle
Radu was clear and helpful showing us the car we had reserved. Spending time answering any questions we had. Radu then made the part exchange process really easy

Reply from Carsa - Towcester
Easy process from start to finish and…
Easy process from start to finish and Rosie gave full easy to understand process and part ex process managed again easily, great way to buy a car and great car choice and price

Reply from Carsa - Towcester
Jordan at Towcester was excellent
Jordan at Towcester was excellent. Thank you

Reply from Carsa - Towcester
Jordan at Towcester was very helpful…
Jordan at Towcester was very helpful throughout our visit

Reply from Carsa - Towcester
Despite a few issues on pick up
Despite a few issues on pick up, Norris was friendly and helped get everything sorted out in the end.

Reply from Carsa - Towcester
Was a nice relaxed service
Was a nice relaxed service, Jordan at towcester was great to deal with.

Reply from Carsa - Towcester
Had a great experience with Carsa…
Had a great experience with Carsa Towcester. Very well looked after by Norris very knowledgeable and helped us with all our questions. Again great experience from start to finish

Reply from Carsa - Towcester
Jordan at Towcester was great!
Jordan at Towcester was great! Very helpful and knowledgeable!

Reply from Carsa - Towcester
Professionally dealt with from start to…
Professionally dealt with from start to end of purchase by Jordan at Towcester.

Reply from Carsa - Towcester
Good range of vehicles easy to book a…
Good range of vehicles easy to book a test drive, we had a sales rep who was very nice but was not knowledgeable on the car he was selling so was unable to answer some of the questions we asked. The process was straightforward but would have expected that they would have kept the car to do the ceramic coating. Unfortunately we were only advised that we would need to return on another day to get it done. There technician was not available and the sales rep said he would call us the next day to arrange booking it in and that was 3 days ago we have not heard anything from them now they have their money seems like normal practice these days

Reply from Carsa - Towcester
Had a fantastic experience with Jordan…
Had a fantastic experience with Jordan at Towcester. He was patient and very professional when purchasing my car. I would highly recommend 👍🏻

Reply from Carsa - Towcester
Rosie was amazing and made buying a car…
Rosie was amazing and made buying a car so smooth.

Reply from Carsa - Towcester
Jordan at Towcester was very clear and…
Jordan at Towcester was very clear and straight forwards a very good experience.

Reply from Carsa - Towcester
Great in person service
Sales team in the showroom were brilliant, honest, didn't rush me at any point and ensured I was comfortable with everything that was going on.

Reply from Carsa - Towcester
Harvey was very helpful!
Harvey was very helpful and gave us plenty of time to see the car and ask all of our questions. We couldn't have asked for a more simple and straightforward experience!

Reply from Carsa - Towcester
Anton was very helpful and answered all…
Anton was very helpful and answered all of our 100 questions. We were given time by ourselves to look at the car, had a test drive and had enough time to make a decision. Anton cleared all our doubts and gave us the best advice to make decisions.

Reply from Carsa - Towcester
Saw a car on autotrader
Saw a car on autotrader. Placed at Towcester. Went to see it. Salesman unhelpful. Didnt know if car existed and could use computer to find it as was too complicated. Told me to go and find car in compound and photo number plate, then return to office. I left. Hopeless and useless. Not a company I want to do business with.

Reply from Carsa - Towcester
Jay raja was the best especially with…
Jay raja was the best especially with finance information and he was great with FCA regulations. Really happy with service

Reply from Carsa - Towcester
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