Came to the Wolverhampton branch to check over a car for test drive, was welcomed and dealt with by SHAW, he was polite & very well spoken, helpful & managed to secure me a deal and went above and bey... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shaw helped us today in the Wolverhampton branch with securing a new car for my partner. Very happy with the service we received, he stayed overtime to get it all sorted for us
Friendly enough staff but the buying experience wasn’t up to the standard expected. Bought a BMW for over £23,000 and was offered £14,000 for my Audi on the website which was clear of finance and wan... See more
Company replied
Very happy with my experience at Carsa. Norris was brilliant from start to finish friendly, helpful and made the whole process really easy. Would definitely recommend him.
Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Armstrong Way, WV13 2QU, Willenhall, England, United Kingdom
- 02046402216
Summer price drops
4.6
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Literally went on the off chance to get…
Literally went on the off chance to get a new car, I’m so unsure of his name.. Norris I assume .. .. but he literally got the ball rolling and managed to help regarding money and extra parts. Amazing would definitely Recommend.
July 20, 2026
Unprompted review
Reply from Carsa - Wolverhampton
Dear abbie,
Thank you for taking the time to share your experience. We're delighted to hear that you received such helpful support with both the purchase and the additional items, and that everything was made straightforward for you. We really appreciate your recommendation.
Best Regards,
The Carsa Team
i had an overall great experience with norris
i had an overall great experience with norris, he went above and beyond for all my issues, questions and expectations. He always conducts himself well and in a professional manor. Norris is the man for all your needs buying a car.
July 16, 2026
Unprompted review
Reply from Carsa - Wolverhampton
Dear jay,
Thank you for taking the time to share your experience. We're delighted to hear that Norris went above and beyond to support you and that you found him professional throughout. Your kind comments about his service are much appreciated.
Best Regards,
The Carsa Team
I had a very good experience with one…
I had a very good experience with one of the employees named Norris
July 20, 2026
Unprompted review
Reply from Carsa - Wolverhampton
Dear Momodou,
Thank you for taking the time to share your experience. We're delighted to hear that Norris made such a positive impression and that you had a very good experience with us.
Best Regards,
The Carsa Team
Went to look for a car for my missus…
Went to look for a car for my missus and Norris was big help. He helped us and made everything easy.
July 15, 2026
Unprompted review
Reply from Carsa - Wolverhampton
Dear customer,
Thank you for taking the time to share your experience. We're pleased to hear that Norris was such a big help and made everything straightforward for you. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Good Thnku so much
Dear Jugroop,
Thank you for your review and your kind words. We're pleased to hear you had a good experience with us.
Best Regards,
The Carsa Team
July 19, 2026
Reply from Carsa - Wolverhampton
Dear Jugroop,
Thank you for your review and your kind words. We're pleased to hear you had a good experience with us.
Best Regards,
The Carsa Team
Really good experience with Norris from…
Really good experience with Norris from Carsa Wolverhampton. Was very professional, friendly and helpful. Will definitely be using carsa again!
July 19, 2026
Unprompted review
Reply from Carsa - Wolverhampton
Dear Ryan,
Thank you for taking the time to share your experience. We're delighted to hear that Norris at our Wolverhampton branch was professional, friendly and helpful. We appreciate your kind words and look forward to welcoming you back to Carsa in the future.
Best Regards,
The Carsa Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.