Cars & Bids Reviews 

409
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the selling and buying processes to be exceptionally easy, straightforward, and streamlined. People frequently praised the overall experience, noting it was fantastic, outstanding, and often exceeded expectations. Reviewers highlighted benefits like receiving top dollar for their vehicles, avoiding seller fees, and appreciating features such as SafePay and detailed listings. However, some people mentioned dissatisfaction with the listing process, citing difficulties with photo requirements and a perceived lack of seller control. Additionally, some reviewers noted instances where sellers refused to complete sales due to low bid amounts, leading to frustration.

What people talk about most

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as seamless, easy, and... See more

Website

Reviewers highlight positive aspects of the website, often praising its ease of use and effective setup for... See more

Service

Reviewers mention positive feedback about service, highlighting the ease and support provided throughout the... See more

Product

Clients share ambiguous opinions on the product, with some reviewers having positive experiences buying and... See more

Price

Customers had ambiguous experiences with price, with some reviewers expressing satisfaction with the final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This site is amazing for sellers. I spent $0 throughout the whole auction experience. Everything from the layout of the website, the helpful support team and the amazing community was flawless. Althou... See more

Company replied

Rated 5 out of 5 stars

The most straightforward selling experiences ever! Communicative, knowledgeable, & friendly staff. Surprisingly easy submission process, quick easy selling process. My trade in offer was $1100, Cars &... See more

Rated 5 out of 5 stars

Using Cars & Bids was the easiest and most rewarding method of selling a car I ever had. I got top dollar and the process and experience couldn't be easier. SafePay service for closing the deal was ev... See more

Company replied

Rated 5 out of 5 stars

Buying a car through Cars & Bids is a great experience. First, the quality of the cars seems to be set at a high bar, and second, the bidding experience is easy and reliable. Cars and Bids' post purch... See more


Company details

  1. Auto Auction
  2. Auction House
  3. Auto Market
  4. Online Auction Service

Written by the company

Daily auctions of cool modern cars, trucks, and SUVs - Incredible cars - Auctions each weekday - Huge audience & incredible community


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(409)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible business

I won an auction on a Friday afternoon pst and spoke briefly to the seller located in a different state both Friday and Saturday and was busy Sunday. By Monday my account had been locked and I had no ability to communicate with the seller or read messages sent to me by cars and bids. I complained and demanded my buyer fee refunded as per their site it lists buyers have a week to compete the transaction.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Cars & Bids is well-run

Cars & Bids is well-run. Great photos, and I love "Doug's Take" on each car. Public commenting is very good, and great that you have the option to contact the seller privately. The post-auction follow up is great, frequently checking in to make sure the transaction is going smoothly - you don't feel abandoned once the fee is collected. The only change I would make is to have the fee split 50/50 by the seller and buyer.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

First-time seller and Last time

As a first-time seller on Cars&Bids I became increasingly displeased with the level of control C&B demands and the lack of support from C&B once the auction went live. As the seller, I was not allowed to set the reserve I wanted or write the description for the vehicle. It was only after I let the C&B reserve offer expire 7 days later that C&B finally responded to my messages and allowed me to set a reserve closer to what I wanted. Once the auction went live and a bidder started making false public statements, I asked C&B to handle the situation, and they refused because I had a reserve. I made it clear that I would not continue with the auction if C&B was going to allow bidders to make false statements to suppress the bidding to try to win the auction for less money. The bidder in question had bid on more than 50 auctions but only purchased 3 vehicles. To me this was an obvious car flipper. Ultimately, a C&B representative commented publicly on my auction that he did not believe the C&B auction was going to meet the reserve anyway. I ended up selling the vehicle to Carvana for more than the reserve I set on C&B, so the take home message here is to sell to Carvana and save yourself the trouble of dealing with this unprofessional organization.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Right connection

Most people, some with experience in selling cars told me to junk my car. It's not worth anything. Get a tax rebate. I didn't listen. Carsandbids.com connected me with another person that sees the same value as I.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience with Peace of Mind

Great experience selling my first car on an online auction platform. They made it easy to set up the sale and I used their photo/video add on to have a professional look to the offering. That was easy to set up too and well worth it IMO. Most of all, with all the internet scams going on, their system gave me a lot of confidence and peace of mind. The sale went off without a hitch and the post auction support for payment, transfer of title and delivery of the car were flawless. I also like the fact that I wasn’t charged a seller’s fee like other auctions.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Trash experience

Trash experience. I sold my car on here in 2023 and they did the absolute least with the sale. Zero marketing, my agent was unresponsive and unhelpful even while the bidding was ongoing. I got my reserve price and I was dissatisfied with the whole process. Never again

May 5, 2025
Unprompted review
Rated 4 out of 5 stars

I'd do this again but...

I'd do this again but the buyer has to pay 5% of the sale price which is a bit aggressive for simply putting together the website for auctions. The seller largely has to do most of the lifting with taking/paying for high quality photos/videos and more or less writing the description. The fee could potentially negatively impact the seller as well because people may not bid further knowing they have this fee to factor in. I could see having a minimum fee or a progressively lower fee as the price goes.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever!

If I could give this company zero stars, I would. I had never bid before and I didn’t even know what I was doing, so yes I should’ve done my due diligence. Financing ended up falling through due to some unforeseen circumstances and so I had to back out of the deal. The seller was very understanding about the whole thing and they went with the second highest bidder that was only $400 less than me. Cars and bids refused to refund me my buyers fee. I was emailing back-and-forth with Support and they were very quick to ban me from this site forever, but they will not do anything about the buyers fee. There are plenty of articles on Reddit in different sites of them actually ending up refunding people’s buyers fees, so there is a precedent that set with that and the fact that there’s proof that they can in fact, refund buyers fee fees, they just pick and choose when they want to do it and who they want to do it for.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Member from the begining, first time seller

As my first time ever selling on an auction site, I knew CarsandBids was the perfect choice. I bought a car from the site several years prior so I felt comfortable with the process. The website and my auction specialist more than met my expectation. As a car guy with a limited budget, I will buy and sell with them in the future I am sure.

March 9, 2026
Unprompted review
Rated 3 out of 5 stars

I really wanted to like Cars & Bids, but…

I really wanted to like Cars & Bids as a seller, but I’ve tried twice and failed to sell. They push you as a seller to have a really low reserve, if at all. In both cases, I ended up selling my car on Autotrader within a couple of days for higher than the price where my auctions ended without selling. Maybe the experience is better as a buyer, but you do have to pay a 5% buyer’s fee.

March 16, 2026
Unprompted review

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