Bought a headlight for my toyota auris in May 2023. Started letting in water end of November 2023 and have had to re order same light for CT inspection 03 12 2023 as it would have failed. Can't find i... See more
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The front splash guard I bought for my 2001 E39 is not OE quality or design. Given the price (including P&P and a premium for using PayPal) it is an adequate emergency replacement but is cert... See more
Company replied
As described delivery on time serious site I advise you to order from them time and money saver Well done
Company replied
Site de vente performant et fiable Je recommande vivement
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Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Auto Body Parts Supplier
- Auto Parts Market
- Car Repair and Maintenance
- Used Auto Parts Store
About CARSER.fr
Written by the company
Nous sommes spécialisés dans la vente de pièces de carrosserie automobile et distribuons ces pièces uniquement aux particuliers.
Notre philosophie: La satisfaction de nos clients.
Sans intermédiaires vous accédez au prix réel des pièces détachées, ce qui nous permet de vous proposer des prix jusqu’à moins 80% sur les tarifs constructeurs.
Notre équipe s’emploient chaque jour à améliorer la qualité de notre service.
Nous sommes fiers de vous offrir le meilleur service, 365 jours par an.
L’utilisation des marques est exclusivement faite dans le but d’indiquer le modèle auquel est destinée chaque pièce, conformément à la législation européenne : Règlement CE n°1400/2002
Contact info
France
- spv@carser.fr
- carser.fr
4.6
Excellent
3K reviews
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PIECE NICKEL
March 20, 2026
Reply from CARSER.fr
Merci beaucoup pour votre avis. Nous sommes ravis que la pièce vous donne entière satisfaction. Nous restons à votre disposition.
Reply from CARSER.fr
Thank you for your feedback!
We’re glad to hear the parts are okay and that the shipment was fast.
We look forward to serving you again!
Not OE quality or design
The front splash guard I bought for my 2001 E39 is not OE quality or design.
Given the price (including P&P and a premium for using PayPal) it is an adequate emergency replacement but is certainly not a permanent solution to replacing this part.
The website is easy to use and the part was despatched quickly.
I'll keep Carser in mind for when I don't need OE quality parts.
The part supplied by Carser is made from a lighter plastic and is made in two parts rather than a single moulding. As I said an adequate emergency replacement given it's price but certainly not an adequate OE substitute.
April 14, 2024
Unprompted review
Reply from CARSER.fr
We regret that the part you received did not meet your expectations. We pride ourselves on offering OE-quality new, guaranteed, and EU-certified parts.
Despite our quality controls, there are rare instances where an item may not meet our standards, and we are committed to addressing this promptly through either a refund or a free exchange of the part.
Your satisfaction is of utmost importance to us, and we are committed to ensuring you have a positive buying experience with us. Thank you for bringing this to our attention.
super rapide merci
November 22, 2023
Reply from CARSER.fr
C'est formidable d'entendre que vous avez trouvé notre service rapide ! Nous nous efforçons constamment de fournir une expérience client efficace et satisfaisante. Si vous avez d'autres commentaires, questions ou besoins, n'hésitez pas à nous le faire savoir. Nous sommes là pour vous aider !
Failed Headlight.
Bought a headlight for my toyota auris in May 2023. Started letting in water end of November 2023 and have had to re order same light for CT inspection 03 12 2023 as it would have failed. Can't find if I'm eligible for a refund or how to contact carser. Otherwise great service.
December 6, 2023
Unprompted review
Reply from CARSER.fr
I'm sorry to hear about the issue with the headlight. To address this, you should contact the customer service or support team of the website or store from which you made the purchase. They should be able to assist you with warranty information, possible refunds, or replacements for the faulty headlight.
Typically, on the website where you made the purchase, there should be a "Contact Us" section, or you can check your order confirmation email for contact details. Reach out to them, provide your order number and details about the issue, and they will guide you through the necessary steps.
If you still have trouble finding the contact information, please provide the name of the website or store where you made the purchase, and I can try to assist you further.
Protection moteur
La protection à l'air costaud mais les trous de fixation ne correspondent pas tous
Il a fallut repercer
August 13, 2023
Reply from CARSER.fr
Bonjour,
Si vous recevez un produit comme ce cache sous moteur qui présente un défaut quelconque, nous vous invitons à nous contacter pour un échange gratuit ou afin de trouver la meilleure solution pour vous.
Nous regrettions que votre achat ne vous ait pas satisfait et restons à votre disposition si besoin.
Cordialement
As described delivery on time serious…
As described delivery on time serious site I advise you to order from them time and money saver
Well done
February 4, 2023
Reply from CARSER.fr
Thanks for sharing your positif experience,we appreciate it.
Site de vente performant et fiable
Site de vente performant et fiable
Je recommande vivement
January 23, 2023
Reply from CARSER.fr
Bonjour,
Toute notre équipe vous remercie pour votre avis positif!
Nous tenons tout particulièrement à ce que nos clients se sentent en sécurité et soutenus en cas de doute en commandant chez nous.
Bonne journée.
Très bon service
December 22, 2022
Reply from CARSER.fr
En vous remerciant de votre avis positif ainsi que pour votre confiance !
Reply from CARSER.fr
Thank you for sharing your experience and thank you for your trust.
bon materiel
November 11, 2022
Reply from CARSER.fr
Bonjour Mr Brochoire,
Merci d´avoir pris le temps de nous evaluer.
Toutes nos pièces de carrosserie sont livrées neuves et de qualité équivalente aux pièces d’origines, car certifiées et homologuées aux normes Européennes.
Totale satisfaction suite à ma…
Totale satisfaction suite à ma commande.
+rapidité de livraison.
Merci.
September 8, 2022
Reply from CARSER.fr
Bonjour
Merci pour votre avis, le plus important est la satisfaction de nos clients
Reply from CARSER.fr
Bonjour, nous vous remercions pour votre commentaire. Nous expédions les commandes très rapidement et nos pièces sont de grande qualité pour un prix discount, pour le plaisir et la satisfaction de nos clients. Cordialement.
parfait ++++
August 22, 2022
Reply from CARSER.fr
Bonjour et merci pour votre commentaire. Nous mettons tout en œuvre pour que effectivement tout soit parfait pour nos clients. Nous restons à votre disposition et vous souhaitons une bonne journée.
In stock…cancelled…waste of time
July 31, 2022
Reply from CARSER.fr
Bonjour, en effet nos fournisseurs indiquaient cette pièce en stock et nous ont notifié une rupture par la suite. Nous vous avons remboursé immédiatement et nous regrettons cet perte de temps. Cordialement
commander feu arriere partner recu 2-4…
commander feu arriere partner recu 2-4 j max amballage nickel . piece a prix abordable
July 27, 2022
Reply from CARSER.fr
Si vous êtes satisfaits alors nous le sommes aussi ! Merci pour votre avis positif ainsi que pour votre confiance !
nickel!!................................…
nickel!!.........................................................
July 25, 2022
Reply from CARSER.fr
En vous remerciant de votre avis positif ainsi que pour votre confiance !
Perfect merci !!!
July 11, 2022
Reply from CARSER.fr
En vous remerciant d'avoir pris le temps de nous évaluer ainsi que pour votre confiance apportée en nos services ! :)))
Super bien merci.
June 7, 2022
Reply from CARSER.fr
En vous remerciant de votre avis positif ainsi que pour votre confiance !
Reply from CARSER.fr
Merci d'avoir pris le temps de noter votre expérience sur notre site web et pour votre confiance!
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