Car Side Mirrors Australia PTY Reviews 42

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

STAY AWAY Dealing with this company, specifically Jack was one of the worst experiences in my life. Their web site clearly indicate they would do I repair at home. I received a quote of $460 t... See more

Company replied

Rated 2 out of 5 stars

The service was fast and punctual, but the installation had some issue (e.g. the cap was not installed professionally- there’s a gap between cap and mirror). There’s also writing on the mirror (stock... See more

Company replied

Rated 5 out of 5 stars

They went above and beyond when fixing my side mirror. I thought I’d have to replace the whole thing, but they found a way to repair just the broken part, saving me a ton of money. The communication w... See more

Company replied

Rated 5 out of 5 stars

I was amazed by how prompt and professional the service from Car Side Mirrors was! They came to my home the very next day and swiftly replaced my broken mirror. The technician was courteous and effici... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

Fixing side mirrors is expensive, time consuming and unreliable. Car owner’ worst fear is breaking one side mirror part as they usually have to pay the price of two side mirrors instead of fixing the one single broken part. Imagine having to pay for two side mirrors after breaking only the mirror on the left hand side? We fix this by being able to pay attention to what exactly needs fixing and not burdening car owners with unnecessary fixing costs. We fix any single component of a side mirror; from the case, to the mirror, to the reflector, motor and wiring. We do in house calls making us the most efficient repairmen when it comes to getting your side-mirror fixed wherever you are.


Contact info

3.9

Great

TrustScore 4 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

Received price via chat on their website. Price was very reasonable. Such a great service. They came to home & mirror was fixed in less than 15 minutes.
Highly recommend.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

The mobile repair service was…

The mobile repair service was convenient and reasonably priced. The work was done professionally and saved me time compared to going to the dealership. I’d use Car Side Mirrors again.

May 28, 2025
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

We're delighted to hear our mobile repair service was convenient, reasonably priced, and professional, saving you time! We appreciate your business and are happy you'd use Car Side Mirrors again!

Rated 5 out of 5 stars

The technician was on time

The technician was on time, friendly, and skilled. The mirror was replaced quickly and looked perfect. I appreciated the honesty and professionalism. I’d definitely use Car Side Mirrors again!

June 5, 2025
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

We're thrilled to hear your experience with Car Side Mirrors was so positive! It's great to know our technician was on time, friendly, and skilled, and that your mirror was replaced quickly and looks perfect. We truly appreciate you recognizing our honesty and professionalism. We're happy to help you again anytime you need us!

Rated 5 out of 5 stars

Car Side Mirrors made the whole process…

Car Side Mirrors made the whole process easy from start to finish. The technician was on time, friendly, and did a great job. The mirror was replaced quickly and looked perfect. Very professional and honest. I’ll use them again if needed!

May 29, 2025
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

We're so glad to hear your experience with Car Side Mirrors Australia PTY, was easy from start to finish! It's great our technician was on time, friendly, and did a quick, perfect job. We appreciate you finding our service professional and honest, and we'll be here if you need us again!

Rated 5 out of 5 stars

Car Side Mirrors replaced my broken…

Car Side Mirrors replaced my broken mirror right outside my house—super convenient! The price was great, and the workmanship was excellent. I’d definitely use them again. Five stars all around!

May 27, 2025
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

We're thrilled to hear you had such a fantastic experience with Car Side Mirrors Australia PTY! It's great to know our convenient at-home service, fair pricing, and excellent workmanship met your expectations.

Thank you for your five-star review and for recommending us! We appreciate your business and look forward to helping you again if needed.

Rated 5 out of 5 stars

Fast, Friendly, and Affordable!

I was amazed by how prompt and professional the service from Car Side Mirrors was! They came to my home the very next day and swiftly replaced my broken mirror. The technician was courteous and efficient. The price was fair, and the convenience of their mobile service is unbeatable. Highly recommend!

June 2, 2025
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

We're so happy to hear you had such a positive experience with Car Side Mirrors Australia PTY! We strive for prompt, professional, and convenient service with fair pricing.

Thank you for your kind recommendation!

Rated 1 out of 5 stars

Do not trust, bad and dodgy service provider

Organised for my side mirror cover and indicator to be replaced. They communicated last minute that they couldn’t come for the organised day. Once the service was done, there were scuff marks or glue marks on the actual cover , as well as the cover was the wrong colour (navy instead of black). Joe the manager said nothing could be done apart from take the parts back as the cost to repaint was too high, and to only pay for the indicator (leaving me without a cover again). I had communicated I wanted the service done properly and was not paying for half a job, Joe organised for the technician to come back without communicating a day or time (came once without any notice, I was not home) and removed the cover and also took the indicator back and put the broken parts back. I had contacted Joe as to why the indicator was also taken away and he did not respond to me.
Bad and dodgy service, tried to do a half job and give dodgy parts. Do not trust.

June 2, 2025
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

I'm so sorry your recent service was a frustrating experience.

This isn't the service we aim for, and we want to fix it. Please provide your job reference number or service date so we can investigate and resolve this for you.

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY
Dealing with this company, specifically Jack was one of the worst experiences in my life.
Their web site clearly indicate they would do I repair at home.
I received a quote of $460 that I felt that was quite overpriced. I looked at other options.
Due to various issue I decided to accept the quote and I contacted Jack.
He then said the quote was base on me bringing in my car otherwise it would be another $70.

If this is the ethics on how this company or their employers operate, then STAY AWAY

May 16, 2025
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Hello.

My name is Joe. And I would like first to notify you are writing to the wrong Company.


We don't and have never had a Jack in our company.


You were served by our Competitor (Car Mirrors or Car Mirror Man). It's a totally different company mate.


Kindly check our profile (Car Side Mirrors).


Please look for the correct page to leave the review.


Cheers

Rated 5 out of 5 stars

Lifetime Warranty

It's been two weeks since I had my side mirror repaired, and I'm really happy with how it works! The best part is the lifetime warranty, which gives me great peace of mind.

October 10, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

We’re delighted to hear you’re pleased with your repair! Knowing the lifetime warranty gives you peace of mind makes us very happy. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great Deal

I initially thought the deal was too good to be true—it was affordable, convenient, and I only paid after the job was done. The team really put me at ease, and the service was excellent.

October 15, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you for the fantastic review! We’re happy to hear you found our service affordable and convenient.

It's great to know our team put you at ease and delivered excellent results!

Rated 1 out of 5 stars

This company is dodgy

This company is dodgy! DO NOT use if you are wanting a genuine replacement. We were quoted for the replacement of our side mirror and asked if this was for a genuine Toyota part. The reply was, 'We only use genuine parts and do not recommend using non-genuine parts.' All good, so we booked the replacement in. The 'technician' rocked up in a small hatch vehicle that did not look like an experienced workman vehicle. 'Technician' did not have great English but was helpful and friendly. He also assured us that this was a genuine part (I'm not sure if he fully understood what we meant or not). Part was installed and we checked it over and could not find a Toyota label anywhere. We questioned the 'technician' about this and he didn't know what to do other than contact his 'boss' (via text only. He said he wasn't able to call the 'boss'). This contact was made and the offer of a genuine part being supplied and fitted the next day was made. We suggested that we would be okay to keep the non-genuine part at a reduced price. The 'boss' offered a tiny discount but wouldn't budge. We suggested he could ring us to negotiate a fair deal but again text was the only option. The 'technician' removed the new mirror and replaced it with the old one and we cancelled our job. Very dodgy suggesting that parts are genuine when they are not.

November 6, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you for your feedback. We apologize for any frustration or inconvenience you experienced. We work across the whole of Australia, and as our technicians are often on the road, it can be challenging to answer calls immediately, though we do offer a request call-back feature on our website for better communication.

Regarding the parts offered, we understand your concerns. The mirror part provided was selected based on your stated budget, and we clarified that the genuine Toyota part was indeed more expensive. Since you chose not to proceed with the higher cost, no payment was exchanged for the job.

We aim to be transparent and responsive, and we’re sorry if our communication didn’t meet your expectations. Your feedback is valuable, and we’re committed to improving our service. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Trust Worthy Service

I was worried about getting fake parts, but Joe and the team assured me their products were genuine and explained their origin. The repair was perfect, and I left feeling confident in the quality.

October 10, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you for your trust! We’re glad Joe and the team could assure you of our genuine parts and provide a quality repair.

Your confidence in our service means a lot to us!

Rated 5 out of 5 stars

Great Experience

Amazing experience! They communicated every step of the repair process, and the turnaround time was incredibly fast. I didn't even have to leave my house—they came to me and had my side mirror fixed in no time. Super convenient and efficient service.

October 21, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you for sharing your experience! We're glad you found our service convenient and efficient.

It was a pleasure to assist you, and we’re happy to hear the communication and fast turnaround made a difference!

Rated 5 out of 5 stars

Efficient Company

I had a broken side mirror that seemed impossible to fix, but Joe and the team in Sydney were incredible! They quickly identified the issue and had a solution ready within minutes. The repair was done right on the spot, saving me the hassle of going to a shop.

September 19, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Hi Ashton, thanks for the fantastic review! We're glad Joe and the team could fix your mirror on the spot and save you the trip. We're here whenever you need us!

Rated 5 out of 5 stars

Friendly Service

Excellent experience ! The customer support was incredibly friendly, and the technician was just as pleasant. They had my side mirror fixed at my workplace, and was not even there. Great service!

October 4, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you for the wonderful review! We’re thrilled that our friendly customer support and on-site repair made the experience seamless for you. It’s great to know we could get your side mirror fixed conveniently at your workplace. We’re here anytime you need us!

Rated 5 out of 5 stars

Highly Recommended

Booked late night, thanks to their 24/7 support, and they had my side mirror fixed first thing in the morning! Fast, convenient, and reliable service every time.

October 2, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you Cohen, for the fantastic feedback! We’re so pleased our 24/7 support made booking easy, and that we could get your side mirror fixed promptly in the morning. Fast, convenient, and reliable service is what we aim for every time. We’re here whenever you need us!

Rated 5 out of 5 stars

Great service from the team

Great service from the team! They were communicative, arrived on time, and got the job done efficiently. I really appreciated the convenience of the in-house repair. They made the whole process quick and hassle-free. I'll definitely be using them again if needed!

September 11, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you so much Aaron, for your kind words! We’re glad to hear that our team’s communication and efficiency made the repair process smooth and convenient for you.

Rated 5 out of 5 stars

Affordable Service

This is my second time using the service, and once again, they delivered fast, convenient, and affordable service. Great communication and reliable repairs every time

September 4, 2024
Unprompted review
Car Side Mirrors Australia PTY logo

Reply from Car Side Mirrors Australia PTY

Thank you, Amelie! We’re thrilled to have earned your trust and to hear that you enjoyed our fast, convenient, and affordable service once again.

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