Carstub Reviews 1,867

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting its efficiency, ease, and the fair prices offered for their vehicles. The user experience is often described as seamless, with many appreciating the convenience of the company coming to their home and handling all the details. Consumers also appreciate the clear and honest communication, with staff explaining every step without pressure. The contact process is noted as quick and straightforward, often leading to rapid appraisals and transactions.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting the ease and efficiency of the process. Many reviewers... See more

Price

Customers had positive experiences with price. Many reviewers received fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found the process quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Carstub made selling my car an absolute breeze. From the moment I reached out, their team was fast, professional, and incredibly kind. They came to my home the next day, gave a fair and... See more

Rated 5 out of 5 stars

I called and spoke with Ana. She was the sweetest/pleasant person. Set up an appointment right away. Adam was professional/knowledgeable gave me an offer higher than other companies. I really enjoyed... See more

Rated 5 out of 5 stars

I have nothing but good words for the guys at carstub. We had a very difficult situation on our hands with technical issue (title related) that made other dealership call quits on the matter, but a c... See more

Rated 5 out of 5 stars

I recently used Carstub to sell my car, and I couldn't be happier with the experience. From start to finish, the process was smooth and stress-free. The team was incredibly helpful and responsive, ans... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We Buy Your Car, Truck, Van, or SUV For Top Dollar In Any Shape Right At Your Door, With No Hassles, And Pay You Right On The Spot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Experience

Seamless, straight to the point, quick, and easy.

Justin did a great job helping me get the best I could possibly get for my vehicle compared to CarMax or my car auction. Highly recommend them!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

I had to sell my car due to aging &…

I had to sell my car due to aging & transmission issues & was glad that I found Carstub.com.The person that came to my house was Justin Lopez who was so professional with very excellent communication explaining to me how the process works & after his super negotiating was able to come up with a figure that was satisfying to me with an excellent personality & felt very comfortable doing business with him.I hated to let my car go but after nearly 8 years & the amount to repair it was more costly then the vehicle so I sadly felt it was best to let the car go.My wife had a nickname for my former Jaguar T-Type which she called her princess & was and is still so sad that the car is gone with a lot of memories to cherish from that car.I would definitely recommended Carstub to anybody wanting & needing to sell their car.They are the best & would us them in the future if I need to & would have Justin take of it & recommend Justin & Carstub to anybody. Justin deserves a raise. He is calm, cool & collective & know his job so very well.He should be promoted.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

I sold my car to them and they delayed…

I sold my car to them and they delayed to pay to the bank.Because of that , my Car EMI has been debited from my account. So, they paid to the bank with 1 month payment less and they never return my one month EMI debited from my account. I tried to call them multiple times, and always get answer like the finance person is busy, out for coffee, all stupid excuses. I talked to the guy who came to my home to buy car , he said he will get back to me and he never did . It's been 8 month now , no response from them .

June 13, 2024
Rated 5 out of 5 stars

Good place

They are very organized. They gave me the price I was expecting and everyone was polite and efficient.

November 11, 2024
Rated 5 out of 5 stars

Completely Satisfied Customer

The overall experience was great from the initial phone call with a lady who was professional and helpful to the gentleman Adrian who did the vehicle inspection. Adrian was punctual and informative throughout the whole process. I am completely satisfied as the entire sale of our car was taken care of within 4 hours! Thank you Adrian and Carstub!!

November 11, 2024
Rated 5 out of 5 stars

Fast and solution oriented

Fast, professional, got exactly what was promised. Josh who I dealt with managed to sort a very good solution for the situation I needed it and I can't thank him enough. Stellar service 💯🙏

November 4, 2024
Rated 3 out of 5 stars

Professional but very picky

They seem to be a very professional company, from initial contact through sale. Robert showed up on time and was very personable. I felt that they were nit-picky about the car I wanted to sell. While it was in good condition, it seemed like they wanted it to be perfect. They did not take into account that it was a 10-year-old car! They wanted to ding me for every little thing. The only reason I got the price I wanted was because I had an offer from CarMax that they needed to beat. I would recommend doing business with them, just be prepared.

October 28, 2024

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