The pick up Guy was brilliant,think he was called Chris he was friendly , polite and even took the time to call me to say my house keys were on the keyring with my car key after he left and he broug... See more
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Review summary
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Reviews shaping this summary
Booked in and the collection was completed and payment made the next day. Such a simple and easy way to scrap and the highest quote I found online. The gentleman that collected was friendly and polite... See more
Amazing service by both CarTakeBack and the garage I was put in touch with. Filled out the details and accepted the quote then was contacted by email within minutes and called in person by the won... See more
Great customer support helped us navigate through something we had never done before. Lots of moving parts but because of this it all went smoothly. Very happy.
Company details
Written by the company
CarTakeBack are the biggest scrap car recycling company in the UK! With over 300 branches across the country, we'll find you the best price for your car, no matter the age, mileage or condition. To see what your scrap car is worth, simply enter your registration number and postcode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Have your car collected from anywhere at a time to suit you. CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official DVLA paperwork.
Contact info
United Kingdom
- 0330 818 8550
- info@CarTakeBack.com
- cartakeback.com
4.6
Excellent
8K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent from start to finish
Excellent from start to finish, no hesitation in recommending. Comms, collection, paperwork - allspot on. Made saying goodbye to my old car a positive one! Thank you.
March 18, 2026
Unprompted review
The best
The guy who came was very helpful and efficient. I highly recommend them. The payment was fast, the same day they took the car.
March 23, 2026
Unprompted review
Amazing service by both CarTakeBack and…
Amazing service by both CarTakeBack and the garage I was put in touch with.
Filled out the details and accepted the quote then was contacted by email within minutes and called in person by the wonderful people at H. K. Motors in Wrexham within an hour or so.
H. K. Motors then sent a lovely older gentleman with a truck at around 11am the next morning. The whole process taking less than 24 hours. Payment was in my account via BACs the very same afternoon
Then, within a week I had through the post the DVLA Certificate of Destruction from H.K Motors.
I would highly recommend both carTakeBack and H. K. Motors of Wrexham.
March 18, 2026
Unprompted review
Very good indeed
Was dubious about using an online scrappage service but this company was very good. Supported throughout and plenty of help at each stage. I would thoroughly recommend them.
March 21, 2026
Unprompted review
Great service
Quick to sort on line,no issues with collection,picked up and given all info needed
March 10, 2026
Unprompted review
Car removal.
Really good communication through the whole process. Very friendly guy who picked up my car. Explained how to complete the process online. And the money arrived in my bank the next day. Couldn't have been easier.
Excellent.
March 23, 2026
Unprompted review
Fast
Fast, efficient and courteous car was recycled with effective communications and attentive customer care
March 22, 2026
Unprompted review
Sorted quickly and efficiently and paid…
Sorted quickly and efficiently and paid on day. Great service.
March 21, 2026
Unprompted review
Great customer support got the job done! :-)
Great customer support helped us navigate through something we had never done before. Lots of moving parts but because of this it all went smoothly. Very happy.
March 19, 2026
Unprompted review
Suzuki Scrapyard Heaven
Totally seamless & no messing about at all. Decent price & quick collection of the car where others were taking weeks to collect.
Great communication too.... top class service all the way. Thanks alot 😊
March 23, 2026
Unprompted review
Seamless transaction
Seamless transaction. Professional service throughout from first request for information to collection of vehicle.
March 17, 2026
Unprompted review
fast good quality service
March 12, 2026
Unprompted review
Reliable Service
We're not tech savvy but they made it very easy to use.
Excellent communication and pleasant when they arrived. Whole process was trouble free. Would definitely recommend. Thank you
March 13, 2026
Unprompted review
Great company.
Great company.. kept me well informed through the whole process..no hassle.
March 12, 2026
Unprompted review
Easy booking
Easy booking, pick up was fast and efficient. Money was in the my bank account in minutes like the driver said it would be. Overall really happy and best price I could get for my car.
March 16, 2026
Unprompted review
Time wasters - not worth your time
Time wasters.
Offered peanuts but accepted it to get it off my drive and based on it not having any major mechanical issues (it runs and drives but no MOT)
All was agreed when being quoted.
Then when they rung me to arrange pick up they wanted to know every single thing wrong with it including what lights were showing on the dashboard!
For goodness sake.
Avoid these people if you want to keep your sanity.
March 25, 2026
Unprompted review
Reply from CarTakeBack
Thank you for your review. The valuation we provided was based on the information given, including that the vehicle starts, drives, and has no major mechanical issues. We ask additional questions before collection to make sure the price we offer is as accurate and fair. We’re sorry if this came across as inconvenient, our intention was simply to ensure you received the best price for the vehicle.
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