Carter Beauty by Marissa Carter  Reviews 

537
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I ordered the foundation nearly 4 months ago and have yet to receive it. I have emailed them multiple times, I have messaged them on instagram and Facebook and I have no received one reply. A very di... See more

Rated 5 out of 5 stars

Ordered the new face masks, primer/serum and foundation in Carter shade Creme Brulee. Tried theHydrate Hyaluronic Acid Facial Sheet Mask tonight and skin feels hydrated and plumped after it and feel... See more

Rated 5 out of 5 stars

Iv used clarins, Lancome and Mac and other leading brands of foundation for over 35yrs. I can honestly say carter beauty is actually better than all of the above, hands down a big winner and its not e... See more

Rated 5 out of 5 stars

Delighted with my quality makeup products which arrived in good time. One item was incorrect and when I contacted them about it they responded immediately and provided the correct item along with a c... See more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics and Perfumes Supplier
  5. Cosmetics Industry
  6. Cosmetics Wholesaler

Written by the company

Carter Beauty is an Irish, female founded cosmetics brand which launched in August of 2018. Carter Beauty is 100% cruelty-free and Peta-approved. Our motto is, "Effortless. Empowered. Everyday," and that's our aim - to make make-up effortless and accessible for all ages, genders and ability levels. Carter Beauty combines quality, professional products with affordable price points and Instagram-worthy packaging. From our cult-buy Full Measure HD Foundation to our award-winning Hold Tight Perfecting Primer, there is something for everyone.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

537 reviews

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4.3

All reviews

(537)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted with my purchase

Delighted with my purchase. I got 3 different shades of the setting powder, because i love it & better still, I ended up with 6 for the price of 3 as it was buy one get one free. Delivery was fast, I would highly recommend purchasing from this company.

July 30, 2022
Rated 5 out of 5 stars

I love the products

I love the products. This is my second purchase from carter beauty. I ordered the youth serum which is rich and smooth, the hold tight primer which makes my make up shine when I use both. I also bought the new makeup remover pads, which are so good I had previous ones from different company that did not work aswell as theses ones ( I shared them with my daughter)

July 15, 2022
Rated 5 out of 5 stars

Great deals

I love the Carter Beauty foundation, and was delighted to find the offer iny cart when I went to check out. With every foundation I bought I got another of it free! Same with the concealer. Absolute recommend

July 13, 2022
Rated 1 out of 5 stars

Order never received

Order never received. Email to CB to follow up on tracking - still awaiting response. Receiving mails to confirm fantastic offers on the same products I’m still waiting for and paid a higher price for. Then received survey to ask how I feel about my recent order which I still didn’t get.

I expect it will turn up at some stage but every order takes tracking down and follow up and big delays in getting them which is really disappointing with such a lovely product line. Also, the order always arrives just as the same products are further discounted, I always feel that I’ve been cheated.

June 3, 2022
Rated 3 out of 5 stars

Very bad customer service.

Very bad customer service.
I was waiting for my order to arrive and it was sent to the wrong house. I contacted DPD and they said it was not their issue as they went by the address on the order label, which was where they delivered. I checked my order and it was definitely the right address so was an issue with their supplier.
I went out of my way to inform the carter beauty team about this issue as it could be a major problem. A week later they had not relied and I emailed again. In their response they asked if I received the package even though i had explained that I did receive it in my email. It was as if they didn't even read my email.
Very disappointing.

May 5, 2022
Rated 5 out of 5 stars

Delighted with my quality makeup products

Delighted with my quality makeup products which arrived in good time. One item was incorrect and when I contacted them about it they responded immediately and provided the correct item along with a complimentary mask (very thoughtful). Thank you so much Ronan from customer service for all your help.
I could not recommend the product and service enough. I will definitely buy more in future!

May 5, 2022

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