Service was purchased via Groupon so wasn’t sure how good it would be however it was efficient, very clear and easy to follow. After discussions, was offered various additional cost items (Trust fund... See more
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See what reviewers are saying
Fantastic service, couldn’t fault it in any way. David sorted out everything for us and answered all our questions. We had quite a complicated situation and were anxious that it would be a difficult p... See more
We did a mirror will through wowcher £19.99. Yes they do try and get more money from you but you do not need to take anything extra, with them there and then. They were kind caring and considerate to... See more
This was a good experience from beginning to end. All communication (email and telephone calls) was of good quality and the person we dealt with was friendly, professional and well informed. They gave... See more
Company details
Information provided by various external sources
Carter Westwood is one of the UK’s leading specialist Will Writing and Estate Administration companies.
Contact info
Victoria Road, SN1 3BU, Swindon, United Kingdom
- 03337720079
- admin@carterwestwood.co.uk
- carterwestwood.co.uk
4.9
Excellent
584 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, so many thanks for all your help writing my Will!
September 26, 2023
Good service
August 31, 2023
Prompt calls well explained making it easier than I thought it would be
Prompt calls. We'll explained and thank you
August 3, 2023
Fantastic service
Fantastic service, couldn’t fault it in any way. David sorted out everything for us and answered all our questions. We had quite a complicated situation and were anxious that it would be a difficult process but we couldn’t have been more wrong, it was dealt with very professionally and nothing was ever too much to ask for. Highly recommend using these guys.
July 4, 2023
Unprompted review
Rubbish as no way left to contact your…
Rubbish as no way left to contact your company. Tried all 3 lines. 2 had been cut off & 3rd said unmanned phone please email
If I did email I wouldn't of rang in the first place.
Please contact me!!
June 22, 2023
Unprompted review
Reply from Carter Westwood
Dear Heather, sorry you have had difficulty reaching us. You originally used our services 9 years ago and one of the numbers has since been changed, however our email address is still the same. We are also not open on Fridays when you tried to call. We have tried contacting you but without success, please do contact us when possible to discuss.
The agent dealt with me
The agent dealt with me with co disenchanted and professionalism
April 20, 2023
Excellent througout.
Excellent througout.
Roger Randall was exceptionally very good.
Full and sincere support throughout.
April 13, 2023
they do what they say the will dowhich…
they do what they say the will dowhich turned out to mnbe very helpfull regards harry
April 11, 2023
Jonathan was extremely polite
Jonathan was extremely polite, professional but also helpful. He explained each section making sure I understood.
March 21, 2023
Absolutely faultless brilliant service
March 14, 2023
Uncomplicated and Easy to renew our wills
Very quick and easy to follow guidelines after our initial interview to renew our wills.
January 27, 2023
Mirav very helpful and took her time to answer all my question thanks
Excellent service from Mirav very helpful answered all my silly questions already recommended to others
January 2, 2023
Unprompted review
Mirav was charming very helpful and…
Kiran was charming very helpful and everything was completed to my satisfaction with the minimum of fuss .
November 29, 2022
Quick and accurate service with minimum…
Quick and accurate service with minimum of fuss. My wishes were understood and reflected in my Will within days and with no delays
November 28, 2022
Honest plain English guidance from Clair
November 29, 2022
Groupon voucher for mirrored…
Used a groupon voucher for mirrored wills. Excellent service. Clear communication throughout, and had plenty of time to discuss all our options. Happy with the result
November 15, 2022
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