Carvector Co. Ltd Reviews 228

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Even though i was skeptical whether to do this alone or via a local dealer, the whole process was easier than expected! From day 1 communication with sales managers and after the final payment with th... See more

Company replied

Rated 5 out of 5 stars

Great service. No any extra expenses. The managers help's on each step. During the bidding manager, Konstantin, double check all the car's I choosed to bid. So, I didn't have any negative surprise... See more

Company replied

Rated 1 out of 5 stars

I am writing to express my deep disappointment with your service. My initial inquiries since last Tuesday were ignored for about 5 days. When I was finally contacted by Victor on Sunday. He promised t... See more

Company details

  1. Car Dealer
  2. Auto Auction
  3. Used Car Dealer

Written by the company

The Carvector company is a service for searching and purchasing cars in Japan, as well as exporting cars around the world and is a reliable car dealer. The company provides service in 3 languages: English, German and Russian. In addition to the main office, which is located in Kawasaki, Japan, an agent network operates throughout the world. Agents are people who help clients locally - each in their own country. The carvector.com website was created and has been operating since 2008. As for 2024, cars are sold through the carvector.com website in more than 40 countries, such as Germany, Poland, Cyprus, Netherlands, United Kingdom, USA, United Arab Emirates, Russian Federation, Ghana, Jamaica, Kenya, Malta, Mauritius, Nigeria, Pakistan, Philippines, Singapore, South Africa, Tanzania, Mongolia, Nigeria, and many others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

228 reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We are very

We are very, very satisfied with Carvector Company. Excellent comunication. Top level of quality services. Thank you. Pavel Smola, Prague

June 3, 2021
Unprompted review
Carvector Co. Ltd logo

Reply from Carvector Co. Ltd

Dear Pavel, thank you very much for your warm feedback!
We appreciate our cooperation and will be happy to continue dealing with you!

Rated 5 out of 5 stars

Great company

I have been using carvector for many years importing into Canada and they are a wonderful team to work with.

May 13, 2021
Unprompted review
Carvector Co. Ltd logo

Reply from Carvector Co. Ltd

Thank you so much for your trust! We appreciate our mutual and productive cooperation. And, of course, we would be glad to work with you again and again!

Rated 5 out of 5 stars

Reliable and very comunative team.

Reliable and very communicative team.

March 31, 2020
Unprompted review
Carvector Co. Ltd logo

Reply from Carvector Co. Ltd

Dear mr. Krieger we appreciate your comment and high scored review!

We would be glad to see you again among our customers!
Have a nice day!

Rated 5 out of 5 stars

I am pleased with my purchase

1. Car Vector is a company who has a wide array of exclusive units. I find Car Vector to be in the upper echelons of the used car world.

2. I created an account and I was contacted by Eric Adams. We started our quest to find a 2014 Honda Accord but found a 2015 BMW 3 Series. I made final payment 3 days after the unit was purchased. Eight weeks after the unit was purchased I had the vehicle in my possession.

3. The manager that did the purchase was Eric Adams. What I liked with Eric was that he gave me his honest opinion on the units and the fact that I went to buy a 2014 Honda Accord and came out with a 2015 BMW 3 Series. Eric is a magician to put it frankly.

4. To be honest, it exceeded my expectations. The unit I purchased had aftermarket rims that did not complement the vehicle suiting. When the vehicle arrived it had the factory rims on it which looks GREAT!!

5. I have! I recommended two persons already who have made purchases.

December 5, 2019
Unprompted review
Carvector Co. Ltd logo

Reply from Carvector Co. Ltd

Dear Devon, we want to thank you for your detailed and well-informed review!
We are sure it can be useful for other customers too.
We are happy to know that your BMW exceeded your expectations!

Once you wish to "play another quest", Carvector is always there as your reliable partner :)

Rated 5 out of 5 stars

Superb services

Superb services
Excellent managers
If you want value for your money while purchasing a car from Japanese auctions, Carvector is the way to go

November 21, 2019
Unprompted review
Carvector Co. Ltd logo

Reply from Carvector Co. Ltd

Dear Mr. Munene, our team appreciates your high score comment about cooperation with us!

We would be happy to serve you more in future!

Have a nice day,
thank you!

Rated 5 out of 5 stars

I bought a SL 500 (230 body) from this…

I bought a SL 500 (230 body) from this company. The car came as in the description. At first I was very doubtful, but the desire to buy a German car with low mileage was greater. I learned that the machines that are made in Japan are made in Germany and they are exactly the same as ours.
I recommend to everyone
Eugen Keln

October 28, 2019
Unprompted review
Carvector Co. Ltd logo

Reply from Carvector Co. Ltd

Dear Eugen, we appreciate your comment and we are glad to read that you are satisfied either with our service and with the car! We would be happy to see You among our customers again :)

Rated 5 out of 5 stars

Thanks

Thank you Team Carvector

June 30, 2016
Unprompted review
Carvector Co. Ltd logo

Reply from Carvector Co. Ltd

Thank You for your comment!

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