Good product but the price (including any YouTube discounts) are way too high. I'm sure they've nearly doubled recently! I've had similar results from other sites for a lot less money.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to buy 3 checks before I found a car without previous accident history. I think the checks are great, but find the cost to be quite expensive. It would also be good to offer a discount on extr... See more
Company replied
Me and one car seller took Carvertical report for the same car, one at the beginning of April, another in second half of April. Reports were not the same regarding details. Particularly, one report sh... See more
Company replied
Never used Car Vertical before, but due to change the car, so I thought it was wise to do so. Found out the complete history of the car with one or two interesting outcomes. Would recommend this site... See more
Company replied
Company details
Written by the company
carVertical is a vehicle history reporting company operating in 30+ countries – across most of Europe, the US, Mexico, and Australia. Sourcing data from 900+ global registries and databases, carVertical provides comprehensive reports that help customers make informed decisions when buying used vehicles.
Contact info
3.4
Average
21K reviews
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Friendly and helpful
May 5, 2026
Reply from carVertical
We truly appreciate your positive feedback! It’s wonderful to know that our team’s approach made a difference for you. Your satisfaction is a great motivation for all of us!
I entered my registration and it gave…
I entered my registration and it gave the wrong vehicle information. After trying to contact the team I’ve had no response and it’s been over two weeks
April 23, 2026
Reply from carVertical
We appreciate you bringing this to our attention, and we apologize for the frustration caused.
We have reviewed your case and can confirm that a member of our support team replied to your email on April 27th. It is possible our message was filtered into your spam or junk mail folder. Please take a moment to check there. We want to ensure this is resolved for you, so if the email is not found, please reach out to us again.
All very good
April 23, 2026
Reply from carVertical
So glad to hear you had a great experience! Thanks for the positive feedback.
Easy and trustworthy!
April 25, 2026
Reply from carVertical
Thanks for choosing us! We're delighted our report was useful for you.
Reply from carVertical
We’re thrilled to hear you’re satisfied with our service. Thanks for the review!
Reply from carVertical
We appreciate your positive review! Glad to hear our service was beneficial to you.
The report I received was simply…useless
The report I received was simply useless. That is my experience. They should refund customers when they are unable to collect the information promised.
May 4, 2026
Reply from carVertical
Thank you for sharing your experience and I'm truly sorry to learn that the report did not contain all the information of interest. The scope of data in the reports may indeed vary due to the availability of information in the diverse sources we check. Please contact us at support@carvertical.com so we can discuss this further and find a solution.
a great tool to have when purchasing a…
a great tool to have when purchasing a vehicle
well done!
March 19, 2026
Reply from carVertical
Thank you for the kind words! We’re pleased our report provided the info you needed.
Excellent
Excellent, car vertical’s check saved me from buying a low mileage car from a large reputable dealer that had previously been in two accidents, one off them causing rear structural damage. The dealer said his checking service did not pick up the accidents.
April 22, 2026
Reply from carVertical
Hello, thank you for sharing your experience! We’re thrilled that our report helped you make an informed decision.
Lots of info and checks on my report
Lots of info and checks on my report, a must have if your looking to buy a new vehicle.
Great and essential.
April 22, 2026
Reply from carVertical
Thank you Julian! Your feedback is incredibly valuable to us, and it truly motivates our team to continue delivering the best service we can.
Reply from carVertical
Thank you for sharing your experience, and I’m truly sorry to learn that you found the service not worth the price and service lacking. The amount of information can vary because not all data is digitized or accessible on the data sources that we rely on. In case of any questions or concerns do not hesitate to contact our Customer Support team at support@carvertical.com
I purchased 1 report from Car vertical…
I purchased 1 report from Car vertical to find out some of the history on my current car. Because I had a personal plate on the car something went wrong with the search. Car vertical agreed to provide me with another report (free of charge) and using the VIN number rather than my personal plate, all was good & the report was good. Great customer service
May 4, 2026
Reply from carVertical
Thank you for sharing your experience! Private plates can sometimes be tricky for databases, but we’re so glad our team could quickly pivot to a VIN search for you. It’s great to hear the final report gave you the clarity you needed.
Quick and easy …
Quick and easy to get the reports for the vehicles I was looking at and handy to highlighting any issues
April 23, 2026
Reply from carVertical
We appreciate the review, Andy! It’s great to know that our reports helped you quickly identify the information you needed. Thank you for choosing us!
Quick and good service
Very quick services. Very big review of car. Quick responde on mail.
Great
May 4, 2026
Reply from carVertical
Thanks for the support and for taking the time to share your experience!
You gave a false accident in the report…
You gave a false accident in the report causing me inconvenience. I payed and want a refund.
April 22, 2026
Reply from carVertical
Thank you for sharing the feedback. We understand how frustrating this situation must be, however, our reports rely on data from various sources, we do not create it or alter. Please contact our Customer Support team at support@carvertical.com and they will be more than happy to answer any questions or solve your problem.
I am satisfied with the assistance
May 4, 2026
Reply from carVertical
Thank you for letting us know you're satisfied with the support. Your satisfaction is our top priority, and we look forward to assisting you again whenever you need us.
Incomplete and incorrect information.
I paid for four checks of cars located in the member states of the European Union, but I could not get accurate information for any car.
The information is incomplete, incorrect and crucial information about the vehicle is missing.
I don't recommend that site, but if you like it, go for it.
May 4, 2025
Unprompted review
Reply from carVertical
Thank you for your feedback. We strive to provide as much relevant data as possible, but we acknowledge that not all data is easily accessible or fully digitized from the sources we rely on.
While we aim for excellence, we recognize that sometimes we may miss the mark. If you would like to discuss this matter, feel free to reach out at support@carvertical.com.
Excellent experience with CarVertical
Excellent experience with CarVertical.
Their customer support team was responsive, professional, and very helpful throughout the process.
The vehicle reports were detailed, reliable, and easy to understand, which made purchasing a used car much safer and more transparent.
Highly recommended for anyone checking a vehicle’s history before buying !!
April 22, 2026
Reply from carVertical
That is what we love to hear! Thank you for trusting us with your vehicle history check. We’re happy the process was smooth and helpful.
I’m a dealer- one customer interested…
I’m a dealer- one customer interested for a Ford fiesta - I changed the wet belt- car is in perfect condition 2016 model with 2 owners and fully HPI clear report. Drive amazing, today customer called me and said my car had 2 accidents in the past.
She sent the report says £501-£1500 inspection - it doesn’t say accident damage- might had and accident- they assume- it’s not fair for genuine dealers, like us-(5 star), my car is in perfect condition, I checked there is no indication of any pressure damages,
Apart from usual 10 years old imperfections. Because of them, I lost my
Sale. If they don’t have full record
Why they say “might”
Seriously disappointed. And annoying
How
May 4, 2026
Unprompted review
Reply from carVertical
Hello, thank you for your review - we take all feedback very seriously, therefore in case of any questions or concerns do not hesitate to contact our Customer Support team at support@carvertical.com
Check the report that IcarVertical - JA4J24A52JZ614054.pdf received
Check the report that I received; there is no new information. All off there have I have received before from bidfax.info for free
April 24, 2026
Reply from carVertical
Hello, I’m really sorry to hear that our service didn't live up to your expectations this time. We truly want every report to be as helpful as possible. Could you please reach out to our support team at support@carvertical.com? They’d be more than happy to take a closer look at your report and see how we can help.
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