Carzoos Reviews 405

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

From the first follow up phone call after my enquiry, to driving away in my new 4WD ute was only 3 days. Buying through Carzoos is fast and hassle free. Special thanks to Sean who has a professional... See more

Company replied

Rated 1 out of 5 stars

Be VERY careful using this company!!! Run by typical car salesman, Dodgy isn’t even close to how this is run. We purchased a$30k car from them, serious failure of a major component & they now are giv... See more

Company replied

Rated 5 out of 5 stars

Best & easiest experience ever buying a car. Triss was fab & friendly & I highly recommend using Carzoos if the thought of dealing with a car dealership turns you off the process altogether. Car was i... See more

Company replied

Rated 5 out of 5 stars

Excellent service and communication from start to finish! Buying a car has never been so seamless! Both Dan and Sean were so helpful and no pressure sales at all! These guys are amazing, they go abov... See more

Company replied

Company details

  1. Car Dealer
  2. Car Accessories Store
  3. Car Service

Information provided by various external sources

The way people buy and sell cars hasn’t really changed in 100 years. Until now. Gone are the yards crammed with sheet metal. Gone are the hassle and haggle. Carzoos retail stores are sleek, high-tech and staffed by friendly experts, not pushy dealers. We told you we were an entirely new way to buy and sell used cars.


Contact info

4.0

Great

TrustScore 4 out of 5

405 reviews

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Rated 5 out of 5 stars

Fantastic service - Thank you!

Thanks to Sean, Dan, Liam and the team at Northlakes.
Fantastic, efficient and courteous service.
We 100% recommended Car Zoos.

April 15, 2019
Unprompted review
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Reply from Carzoos

Thank you for taking a moment to share your experience Janelle! Enjoy your new car! Team Carzoos

Rated 5 out of 5 stars

Thank you to the team at Gardencity…

Thank you to the team at Gardencity Carzoos, Dan and Mac made the whole experience very easy and quick, highly recommend buying cars with Carzoos.

April 12, 2019
Unprompted review
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Reply from Carzoos

Super feedback Marisa - we appreciate it! Team Carzoos

Rated 5 out of 5 stars

The guys at North lakes are great very…

The guys at North lakes are great very helpful. Easy straight forward explanation of all paperwork. Thanks Sean and Matt

April 11, 2019
Unprompted review
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Reply from Carzoos

Our team are super happy that you have enjoyed your experience with Carzoos! Enjoy your new car.

Rated 5 out of 5 stars

Very easy navigate and communicate with…

Very easy navigate and communicate with the team from Nothlakes carzoos. I am happy with the purchase and with the dealings and after care of purchasing a car predominantly on line. Easy and very convenient for me. Thanks again to Liam and Josh and Sean.

April 11, 2019
Unprompted review
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Reply from Carzoos

Super feedback Christina - thank you for sharing your experience! Team Carzoos

Rated 5 out of 5 stars

Very easy

Very easy, great service, especially being a first time buyer. I am very happy as to how everything was conducted.

April 3, 2019
Unprompted review
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Reply from Carzoos

Thank you for your feedback! Enjoy your new wheels! We love referrals, so please don't hesitate to share your experience with others so we can help them too! Team Carzoos

Rated 5 out of 5 stars

Thank you Lin and Macauley from Carzoos…

Thank you Lin and Macauley from Carzoos Garden City. Your friendly and professional manner was greatly appreciated. You made me feel at ease and never pressured. You truly provided me with the best experience I have had when buying a car. You were thorough in explaining how the process worked and saw that I had a good understanding and felt comfortable at every stage of the transaction. I loved that I had the car for 7 days to really get a feel for it and I absolutely love it! I would not hesitate to recommend Carzoos to my family and friends and have certainly already done so. Thanks !

April 2, 2019
Unprompted review
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Reply from Carzoos

Our team are super happy that you have enjoyed your experience with Carzoos! Enjoy your new car.

Rated 4 out of 5 stars

Very happy with how i was treated…

Very happy with how i was treated through the process of getting my car. Matthew from the Simplr finance department was very kind and understanding and helped me through the entire process.

March 26, 2019
Unprompted review
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Reply from Carzoos

Hi Tennille, thank you for taking the time to share your feedback and we look forward to seeing you again in store! Team Carzoos

Rated 5 out of 5 stars

Had very positive experience purchasing…

Had very positive experience purchasing first car for my daughter. Whole team at Brendale friendly and professional. Taking delivery of the car was a breeze. An awesome vehicle too! Very happy.

March 23, 2019
Unprompted review
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Reply from Carzoos

We are so pleased both you and your daughter are happy with your experience at Carzoos! Enjoy your new wheels! Team Carzoos

Rated 5 out of 5 stars

Excellent serbice

Excellent service

March 13, 2019
Unprompted review
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Reply from Carzoos

Thanks for your feedback Mark! Team Carzoos

Rated 5 out of 5 stars

Thank you so much

Thank you so much! We are extremely happy with our car and would like to commend Josh for the extra care taken during the process. Well done, team!

March 13, 2019
Unprompted review
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Reply from Carzoos

Thank you for taking the time to share your feedback Mrs Goold. Team Carzoos

Rated 5 out of 5 stars

I must say it is not very often I write…

I must say it is not very often I write a review for a transaction that I have been through, however I have no hesitation in letting everyone know about Triss at Garden City Carzoos. His professional, confident and honest demeanour is outstanding. I found this a stressful exercise but was put at ease by Triss during both of my visits to Carzoos. I am so impressed that I will be letting all of my friends know how to "sell fearless" and sending them straight to Triss at Garden City. I am one very happy customer and want to let Carzoos know the calibre of their staff member Triss.
Thanks
Jane

March 9, 2019
Unprompted review
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Reply from Carzoos

Our Carzoos team and Tris certainly appreciate your positive feedback and we are super happy you thoroughly enjoyed your experience. Team Carzoos

Rated 3 out of 5 stars

Great Sales.....Poor Finance.

We had a mixed experience purchasing our new car. It is a shame I can’t leave 2 seperate reviews.

5 stars to Carzoos themselves....our experience with Priscilla was awesome. She answered all our queries and organised everything we needed. Her follow up was superb. Sean at North Lakes finished of the process and was very helpful finalising the sale.

Unfortunately I’ve averaged it out to 3 stars as our experience with finance really only deserves 1. Matt at North Lakes finalised our finance and he was great. He achieved in less than a day what Sharon had failed to do. Our finance was continually delayed, questions went unanswered, emails containing documents were ignored and then we received a phone call at 5:30pm on a Friday (24 hours after finance was approved) to say we needed to pay other costs. It took over a week for something that should’ve taken a couple of days.

The only reason we didn’t pull out of the purchase was because of Priscilla’s superb communication, she is definitely an asset to the team.

March 8, 2019
Unprompted review
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Reply from Carzoos

While we always endeavour to deliver the best experience possible for every one of our guests at Carzoos, we appreciate that we may have areas we can always improve upon. We do appreciate your feedback Nicola. Team Carzoos

Rated 5 out of 5 stars

Would buy again and again

We actually enjoyed the whole process and felt so cared for. A lot of trust in this team!!!

March 5, 2019
Unprompted review
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Reply from Carzoos

Hi Emily, thanks for your feedback and we are super glad you enjoyed your Carzoos experience! Team Carzoos

Rated 5 out of 5 stars

Fantastic way of selling and buying car

Thank you so much to Macaulay at Carzoos Garden City for his professional, efficient, warm and friendly service. Both he and Kerry have obtained a great price on the car I was wanting to sell. It was such a smooth, seamless and stress-free experience from start to finish. They managed to sell my car within 2 to 3 days of my signing up with them. This process is so much better than trying to sell the car privately or trading it in.
They also helped me find my new car.
I have no hesitation in recommending Carzoos Garden City to all my friends. I will definitely use Carzoos again in future!

March 1, 2019
Unprompted review
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Reply from Carzoos

Super feedback Mayzee - we really appreciate it! Enjoy your new wheels. Team Carzoos

Rated 5 out of 5 stars

Professional service

Professional service. All the staff are helpful, friendly and trustworthy. I always felt listened to, respected and never pressured.

February 28, 2019
Unprompted review
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Reply from Carzoos

That's the way we roll Gareth! Enjoy and thank you for choosing Carzoos for your car needs.

Rated 5 out of 5 stars

Wonderful Service from Garden City

Lin, Sharon and Kerry at the Garden City store did a wonderful job of making my car buying experience very pleasant. There was excellent communication and a friendly pressure-free attitude from the staff. They make you fully aware of where everything is at and always keep you in the loop. I thoroughly enjoyed purchasing through Carzoos instead of your traditional car yard, and have/will recommend it to anyone who asks. Thanks guys!

February 27, 2019
Unprompted review
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Reply from Carzoos

Thank you for your supportive feedback Henry! Enjoy your new car. Team Carzoos

Rated 4 out of 5 stars

Overall a good experience with great…

Overall a good experience with great service from Macauley, Priscilla and Josh... a bit of a different way of buying a car. The only slightly inconvenient thing was that we needed to travel from the Gold Coast to two different locations in Brisbane to view then finally pick up our newly purchased car... But other than that the service was great and the purchase was great value for money. Would recommend this for any Brisbane locals.

February 23, 2019
Unprompted review
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Reply from Carzoos

Hi Sonia, Thank you for your recommendation! Team Carzoos

Rated 5 out of 5 stars

Great experience from start to finish!

This was a great experience for buying and selling. I got to do everything in one place and they took care of all the finance as well. I wont ever be car selling or buying anywhere else. Triss was there for me every step of the way!

February 22, 2019
Unprompted review
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Reply from Carzoos

Super feedback Katie - thank you! Team Carzoos

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