Casa & Beyond Reviews 

1,517
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,296 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are beautiful, comfortable, and match the online descriptions perfectly, bringing a cozy feel to their living spaces. People also love the vibrant colors, noting that the fabrics are soft and hold up wonderfully after washing. Some reviewers were not happy with the delivery times, noting that shipments from overseas took quite a while to reach their homes. A few people also mentioned experiencing delays at fulfillment centers and difficulties in tracking their packages effectively. Others felt that some items did not meet their expectations regarding thickness or absorbency.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that items like blankets, couch covers, and bath... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, soft, and feature... See more

Delivery service

Clients share ambiguous opinions on delivery service, showing a high level of disagreement. While many... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing smooth online placement with... See more

Website

Users describe ambiguous interactions with website, highlighting both positive and negative experiences. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good quality sofa cover that looks exactly as the website image. The material isn’t too thick for summer yet not thin. Love the colours. The only reason I’ve not given 5 stars ✨ s A) Royal Mail isn’t... See more

Company replied

Rated 4 out of 5 stars

I was reluctant to purchase having been disappointed many times with bad quality. However this rug is lovely. Not synthetic or toxic chemical smell but soft & warm. It is now fought over by membe... See more

Company replied

Rated 4 out of 5 stars

The blankets & towels are beautiful & so comfortable-the cotton is good quality. I bought 3 blankets & 3 towels (for gifts) & don't want to oart with any of them (my only complaint).

Rated 5 out of 5 stars

I was kept informed regarding shipping & delivery. My delivery instructions were followed. My product is exactly as shown in your ads. I really am enjoying my couch covers & eagerly awaiting my cou... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Replied to 22% of negative reviews

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4.0

All reviews

(1,517)

1,238 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and the…

Great customer service and the beautiful Boho blanket exactly as I expected! Love the colors, love the fabric, love the feel!

August 17, 2026
Unprompted review
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Reply from Casa & Beyond

The colours, the fabric, the feel, and great service to go with it, honestly, what a lovely lot to love. We are thrilled your Boho blanket was exactly what you expected. Thank you so much for sharing.

Rated 5 out of 5 stars

I have ordered from Casa four times…

I have ordered from Casa four times now. Their products are just as promised, each one beautiful in it's own way. The blankets are so soft! They arrived quickly and in good order.

August 26, 2026
Unprompted review
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Reply from Casa & Beyond

Four orders in, with every one just as promised and beautiful in its own way, that kind of loyalty means the world to us. So soft, quick to arrive, and always in good order is exactly the experience we want you to keep having. Thank you for coming back to us again and again.

Rated 5 out of 5 stars

Great quality and designs

Great quality and designs. Easy transaction

August 26, 2026
Unprompted review
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Reply from Casa & Beyond

Great quality, lovely designs, and an easy transaction to match, that is exactly what we aim for. So glad it all came together for you. Thank you for the kind words.

Rated 1 out of 5 stars

This is a genuine warning about their practices

I waited for almost a month to receive nothing. No updates, nothing until I contacted them and was told that the item I wanted was no longer available. The main reason I wanted a warm blanket was to supply me with extra warmth due to a very cold winter. My daughter said she would purchase it for me as a birthday present for me. It’s now spring, weather has changed and this blanket would be too hot. I would not recommend this company and suggest if you do make sure you make frequent follow-ups, also the company has sent shipping information what was incorrect and unable to track item.After multiple emails regarding updates in the item they had explained that the item was still unable to be dispatched so why did I get a shipping confirmed if items not shipped at all for a month .
I will never consider going through this company again.

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased the secure shower mat non…

I purchased the secure shower mat non slip. I received today and its not what they advertised. I slipped and almost fell. I want to return it and get my money back. It's false advertisement. Want an answer ASAP so I can give my invoice # and my info.

September 1, 2026
Unprompted review
Rated 3 out of 5 stars

Shipping and Delivery Takes a Long Time

I was looking for this bath mat specifically for my son's dorm and needed it by the move-in date. I wish I had known that this was not a store in the US and that the shipping and delivery time was going to take so long. It was not apparent from their online storefront and I wish companies would be more upfront about this. After a few attempts, I did get a hold of a person who was keeping me posted on the shipment and they were very nice, but it was too late. It showed up at my house after move-in and I had to pay to have it mailed to my son's college after the fact.

August 25, 2026
Unprompted review
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Reply from Casa & Beyond

Thank you for sharing this, and we are glad that once you reached us, the person helping kept you posted and looked after you, even if the timing had already worked against you. Needing it for a move in date and having it arrive after, then paying to forward it on, is a genuinely frustrating situation. You make a fair point that clearer delivery timeframes upfront would have helped you plan, and that feedback matters to us. We would like to help where we can, so please feel welcome to reach out to our team.

Rated 5 out of 5 stars

Love the BoHo couch covers and cotton…

Love the BoHo couch covers and cotton blanket. Best part is the service. I received only part of my order today. I emailed and wondered how long It would be before I got a reply. 3 hours later received an email letting me know parcel 2 is on the way. Very happy and know Casa is definitely trustworthy.

September 1, 2026
Unprompted review
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Reply from Casa & Beyond

So glad the Boho covers and cotton blanket won you over, and honestly, that three hour reply about parcel two is exactly how we want it to go when something arrives in stages. No wondering, no worrying. Thank you for the kind words, and for trusting us, it means a lot.

Rated 5 out of 5 stars

Love my blanket

I received my blanket. Washed and tossed it into the dryer. It came out perfect. Very pretty and I recommend this lovely cotton, colorful throw...

August 31, 2026
Unprompted review
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Reply from Casa & Beyond

A cotton throw that washes, dries, and comes out looking perfect is exactly what we hope for, so this made our day. We are so glad the colours and prettiness won you over. Thank you for the lovely recommendation, and enjoy every cosy moment.

Rated 5 out of 5 stars

Chenile Cover

The color and pattern are really nice.

August 28, 2026
Unprompted review
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Reply from Casa & Beyond

Really nice colour and pattern is exactly what we hope you see in your chenille cover. So glad it caught your eye. Thank you for the kind words, and enjoy it.

Rated 5 out of 5 stars

I purchased the Secure Shower…

I purchased the Secure Shower Mat/Non-Slip & Antibacterial Mat just a few weeks ago and I am very happy with my purchase, it arrived quickly and is holding up just as described. My balance has been off due to an ear infection and this gives me more confidence in the shower knowing it won't slip out from under me.

August 10, 2026
Unprompted review
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Reply from Casa & Beyond

Knowing your mat gives you real confidence in the shower, especially while your balance has been off, is genuinely the most meaningful thing we could hear. Secure, non slip footing is exactly what it is made for, and we are so glad it arrived quickly and is holding up just as described. Wishing you a speedy recovery, and here is to many safe, steady showers. Thank you for the kind words.

Rated 5 out of 5 stars

Beautiful 100% cotton blankets

I bought two 100% cotton blankets. They look exactly like the photos and videos. They're soft, well made, beautiful patterns, reversible so two in one. They wash well. I received them within a week and service was great, including tracking and followup. Highly recommend these blankets

July 24, 2026
Unprompted review
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Reply from Casa & Beyond

Two soft, well made cotton blankets, reversible for two looks in one, exactly like the photos and videos, and washing well too, that is everything we hope for. We are so glad they arrived within a week with tracking and follow up that kept you looked after. Thank you for the highly valued recommendation, and enjoy them both.

Rated 5 out of 5 stars

Boho blankets

I ordered 2 beautiful, vibrant Boho blankets. They are also soft and cozy

August 24, 2026
Unprompted review
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Reply from Casa & Beyond

Two beautiful, vibrant Boho blankets that are soft and cozy too, that is exactly what we hope for. We are so glad they brought both colour and comfort to your home. Thank you for the kind words, and enjoy them.

Rated 5 out of 5 stars

Easy to order & a quality product

Easy to order & arrived relatively quickly. The throw I ordered is exactly as I hoped for colour wise. A little lighter weight than expected but I’ve realised that is a good thing as I can use it in other ways, not just on my bed. It’s a quality product, such a relief, & I won’t hesitate to order items from them again.

August 30, 2026
Unprompted review
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Reply from Casa & Beyond

Easy to order, quick to arrive, and exactly the colour you hoped for, that is exactly what we love to hear. We especially love that the lighter weight turned into a bonus, giving you a throw versatile enough for more than just the bed. Knowing it is a quality product and that you will happily order again means the world. Thank you.

Rated 4 out of 5 stars

Good.

It’s what I ordered. On time.

August 21, 2026
Unprompted review
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Reply from Casa & Beyond

Just what you ordered and on schedule, we like to hear it. Here is hoping the next one gives you a reason to make it five. Thanks so much.

Rated 4 out of 5 stars

Love it ordered 2 more.

Love it ordered 2 more.

August 1, 2026
Unprompted review
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Reply from Casa & Beyond

Two more on the way? That genuinely made us smile. Here is hoping the next ones earn that fifth star. Thanks so much for coming back.

Rated 5 out of 5 stars

Great company

I had some difficulty with understanding why I got more than I ordered. The customer service was excellent

August 17, 2026
Unprompted review
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Reply from Casa & Beyond

A little confusion over receiving more than you ordered is exactly the kind of thing we want to clear up quickly, so we are really glad the team could help make sense of it for you. Knowing our customer service was excellent through it all means a great deal. Thank you for the kind words.

Rated 5 out of 5 stars

My tub mat is perfect for me

My tub mat is perfect for me. I absolutely love the texture, I don't feel I'm slipping while the soap from the shampoo or conditioner falls to my feet. I feel stable and secure. Feels soft yet keeps me from slipping

August 26, 2026
Unprompted review
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Reply from Casa & Beyond

Feeling stable and secure underfoot, even with soap and shampoo running down, is exactly what this mat is made to do, so we are so glad it gives you that confidence. Soft to stand on yet keeping you from slipping is the perfect balance. Thank you for the kind words, and here is to many safe, comfortable showers.

Rated 5 out of 5 stars

My blanket that I ordered for myself is…

My blanket that I ordered for myself is beautiful. It's so soft and comfy that my husband and dog claimed it for use while watching TV on the sofa. My only fair solution was to purchase him one. Can't wait for it to arrive! Thank you for the beautiful blanket. Would order again from Casa!❤️

August 25, 2026
Unprompted review
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Reply from Casa & Beyond

A blanket so soft and comfy that your husband and dog staged a takeover on the sofa, we love this so much. Buying a second one does sound like the only fair peace treaty. We cannot wait for it to arrive either, and we are delighted you would order from us again. Thank you, and enjoy the cosy nights, all of you.

Rated 5 out of 5 stars

The quality and the design of this…Perfect

The quality and the design of this blanket is so beautiful. The colors and the intricate details of the pattern are so striking and unique. The colors combination is perfect.

August 25, 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Striking, unique, and a colour combination that feels just right, that is exactly the impression we hope our designs make. We are so glad the quality and the intricate detail of the pattern stood out for you. Thank you for the beautiful words, and enjoy it.

Rated 5 out of 5 stars

They are everything stated in the ad

They are everything stated in the ad. I think the colors are prettier than the pictures show.. They also wash beautifully. I purchased two and I really love them

August 17, 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Everything the ad promised, colours even prettier in person, and a beautiful wash every time, that is exactly what we hope for. We are so glad both blankets won you over. Thank you for the lovely words, and enjoy them.

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