Casabilanka.com - shop made easy Reviews 58

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I ordered a mini table saw on December 16, 2020 which was charged to my credit card, but I have yet to receive the saw. Numerous inquiries via e-mail have been unanswered. If this company is even leg... See more

Rated 1 out of 5 stars

ordered a masked Grinch 2020 Christmas ornament last Nov. Never received it. Have emailed many times and they reply they have received my request and it is being reviewed by their support staff. Conti... See more

Rated 1 out of 5 stars

We never got our order placed in December. Service rep Diana Anderson stated was late due to Covid. 3 months later we never received it and they never responded to repeated emails nor would release ph... See more

Rated 2 out of 5 stars

**UPDATE** After my review I received a reply. You can see below I think. A refund has been posted to my account. Adding a star. Thank you Casabilanka. Ditto to all the negative reviews. Same s... See more

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

We aim to offer our customers a variety of the latest products of today. We’ve come a long way, so we know exactly which direction to take when supplying you with high quality yet budget friendly products. We offer all of this while providing excellent customer service and friendly support.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

58 reviews

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Rated 1 out of 5 stars

No Table Saw

I ordered a mini table saw on December 16, 2020 which was charged to my credit card, but I have yet to receive the saw. Numerous inquiries via e-mail have been unanswered. If this company is even legitimate, it is not one I would recommend. At this point, it's a scam in my book.

June 10, 2021
Unprompted review
Rated 1 out of 5 stars

Would not give Casabilanka any stars!

ordered a masked Grinch 2020 Christmas ornament last Nov. Never received it. Have emailed many times and they reply they have received my request and it is being reviewed by their support staff. Continued emails get the same reply. First time I have been scammed. I lost the 19.99 I spent, but more important I lost more faith in shopping the internet.

June 8, 2021
Unprompted review
Rated 1 out of 5 stars

We never got our order placed in…

We never got our order placed in December. Service rep Diana Anderson stated was late due to Covid. 3 months later we never received it and they never responded to repeated emails nor would release phone #. I contacted my credit card Company who had Their fraud department research and they gave me credit back to my account.

April 25, 2021
Unprompted review
Rated 1 out of 5 stars

This is a crook, not a company...

I placed an order in the fall of 2020, which I have still not received. I have sent dozens of emails to the Casabilanka and the only response I get is "Your request has been received and is being reviewed by our support staff". This is a crook, not a company.

March 20, 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE! Total scam!

I ordered on Dec 2, 2020 and, 2 months later, still don't have my order. I emailed 3 times and they did respond once to ask me to be "patient" due to Covid. Good grief! Such a scam! I'll never see that $75US again! So angry! And now their site doesn't even exist!

January 31, 2021
Unprompted review
Rated 1 out of 5 stars

It is January 27 2021I still have not…

It is January 27 2021I still have not received my refund to my account for $19.99 ???????? which was withdrawn on December 4th I never received my order it was for Christmas
my order #4345.
Tracy Mroz
2510 Wabash Rd
Lansing Michigan 48910

January 27, 2021
Unprompted review
Rated 1 out of 5 stars

Never received purchased

Purchased something for my daughter, never arrived. Asked for a refund which they replied to and said I would receive it within 10 business days which I never received, tried to email them again and had no reply. It’s a scam and they managed to have there website advertised over Instagram and other social media.

January 24, 2021
Unprompted review
Rated 1 out of 5 stars

Order # 3981

Order # 3981. Ordered 11/26/2020, never received. Asked for a refund twice. have nothing today. Has anyone been refunded or should I file a complaint with the State?

January 22, 2021
Unprompted review
Rated 1 out of 5 stars

I never received my order #4454

I never received my order #4454. I placed my order on 12/5/20. I emailed several times. I got a response the first time saying it was in transit and nothing after that. I asked for a refund and heard nothing.

January 21, 2021
Unprompted review
Rated 1 out of 5 stars

Order #4830

Order #4830
Never received item and have written several emails with no response! I want a refund please.
Lauren

January 18, 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE OF THIS SCAM

BEWARE OF THIS SCAM!
I placed a order on 12/10/20 and never received it. I emailed Casabilanka regarding my order and was told that the USPS messed up and lost my order. I replied to get a refund and any information regarding the supposed interaction with the Post Office and never heard back. After countless unanswered emails it is safe to say Casabilanka is a fraudulent site!
BEWARE OF THIS SCAM!

January 17, 2021
Rated 1 out of 5 stars

I placed an order on Dec 3rd (over 6…

I placed an order on Dec 3rd (over 6 weeks ago now)....it still hasn't shipped. It was for Christmas, so I just recently asked for a refund...I did receive a reply saying they would look into my request but that was over a week ago and still no follow up. I emailed a second time but still haven't heard back.

January 15, 2021
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order, never got a refund.. I have confirmation stating that I would receive my refund but never did!!! Order# 4049

January 13, 2021
Unprompted review
Rated 1 out of 5 stars

Order #3579 ordered on Nov 16

Order #3579 ordered on Nov 16, 2020. Was a 2020 ornament for my tree. NEVER RECEIVED. Last response was 12/7/2020 said the order was in transit. It wasn't!!! Please send the ornament or refund my $$

January 11, 2021
Unprompted review

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