Terrible customer service. I’ve been trying for over four weeks to return an item and receive my refund, but I keep getting the same vague response that they are “reviewing the case” with no actual fo... See more
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do not order from these people. They have horrible customer service . And are not allowing return .I ordered two external hard drives 8 TB from this website for my PS5. They do not work for it becaus... See more
I ordered a USB from shopcasachic.ca just to test. I figured it was a scam. It was. After many emails with them, I decided to take it apart and see what was in it. There was a 64GB MicroSD card tha... See more
Service is poor to say the least. The delivery company they use went to the wrong address, this I can accept however when I contacted casa chic I was told it's not there responsibility as they only... See more
Company replied
Company details
Written by the company
Your home deserves something special Casa Chic Boutique is an independent family business, founded by Yvonne and Christos, who share a love of classic style and outstanding customer service. The collection is made up of beautiful wall mirrors, wall clocks and photo frames. From shabby chic French mirrors to modern and industrial solid wood photo frames, we specialize in one-of-a-kind finds that give your home a distinct personality.
Contact info
102 Fuljam Palace Road, W6 9PL, London, United Kingdom
- hello@casachicboutique.com
- casachicboutique.com
1.4
Bad
274 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AMAZING QUALITY
beautiful mirror... really.great quality ... arrived quickly
absolutely love it !!! also cheapest... others were coming up alot more for similar quality
highly recommend buying from this casa chic
February 11, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Amber :-)
Fast delivery and lovely clock
Fast delivery and lovely clock. Will be looking to order again soon.
February 11, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Jemma :-)
Lovely mirror
Lovely mirror! Came so very quickly too! Makes my room nice and cosy
February 10, 2021
Unprompted review
Reply from Casa Chic Ltd.
Brilliant news Aasiya! Thanks a lot :-)
Reply from Casa Chic Ltd.
Thanks a lot Chris :-)
casa chic the best
found this lovely clock ordered with no problems all straight forward arrived a few days later will be ordering again great products and reasonable prices
February 10, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks very much Sheena :-)
Beautiful mirror wish I had checked…
Beautiful mirror wish I had checked measurements as it’s to small for what I needed it for. But that’s my own fault and the mirror is beautiful! Just a shame it’s not big enough. If you no the sizes check and you will not be disappointed! Thank you ❤️
February 9, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Amy :-)
I am really happy with my mirror..well…
I am really happy with my mirror..well made and good quality...
I did have an issue at first with wrong mirror coming but was really happy with how the situation was dealt with. Very friendly people to deal with.
February 9, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot dear. Always happy to help :-)
Wow!
Wow! I’m absolutely blown away by customer services at Casa Chic! My beautiful frame arrived damaged ( not surprising in current conditions, it had obviously been mishandled in the postal system!) one little e mail to customer services and I was instantly offered a refund or a replacement! My new frame arrived 2 days later and is lovely! Wouldn’t hesitate to use this company again. Absolutely brilliant! Well done Casa Chic! ❤️
February 9, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Nicola. We are always happy to help :-)
Lovely quality mirror with mosaic tiles
Lovely quality mirror with mosaic tiles embellishment.
Great communication, fast delivery and well packaged.
Would recommend Casa Chic to others.
February 9, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Alison. It took us a while to get the Glamour mirrors back with us and we couldn't be happier with the results :-) Such a fantastic piece!
Love the frames from Casachic
Love the frames from Casachic. Great quality, easy to use, attractive and always receive them quickly after purchase!
February 9, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Lily :-)
Great service and great product
Great service and great product. Very happy customer. Thank you
February 9, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Diane :-)
Round copper mirror
I ordered a beautiful round copper mirror that I looked every where eve tually finding the perfect one from casa chic. After ordering I was updated every step of the way on when it had been dispatched and out for delivery was very quick arrival. And I absolutely love it.
February 9, 2021
Unprompted review
Reply from Casa Chic Ltd.
Such fantastic news Grace! Thanks a lot :-)
Good service and great mirror
Good service. Packaged really well and quick delivery. Love my new round black wall mirror, it looks great in my bathroom.
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot dear!
Recently ordered a beautiful mirror and…
Recently ordered a beautiful mirror and clock from Casa Chic boutique. Delivery was very quick even in the current circumstances and I received constant updates of my order.
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Hollie! :-)
So pleased with the mirror
So pleased with the mirror - arrived quickly and very well packaged and protected. Mirror itself is reassuringly heavy with lovely ornate frame and bevelled glass. So pleased I have ordered another! Would definitely recommend.
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Brilliant news dear! Don't hesitate to reach out if you have any issues with the new one :-)
Great selection, price and quality!
Ordered a mirror for my bathroom and photo frame for an A3 print. They were a really good price and good quality. Items came quickly and in perfect condition. I love them! They had a great selection of mirrors too, I'll be going back to look for my other rooms too!
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks so much Aimee :-)
Excellent
Absolutely delighted with my new mirror. Great quality, very well packaged and arrived super fast - despite the pandemic.
Would definitely recommend.
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Alison :-)
Ordering a mirror online is a worry but…
Ordering a mirror online is a worry but my order arrived quickly and safely in sturdy and protective packaging. It’s now in pride of place and I love it!
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Brilliant news Keeley, Thanks a lot :-)
Quick delivery and the quality is…
Quick delivery and the quality is fantastic this is the 2nd time I have ordered from them
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot dear :-)
Lovely little online shop!
Lovely little online shop! Easy to place order and my lovely new clock arrived very quickly and looks great! Will definitely buy from Casa Chic again!
February 8, 2021
Unprompted review
Reply from Casa Chic Ltd.
Thanks a lot Gem!
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