Absolutely brilliant from start to finish. Excellent product (Mayan TV cabinet). Stacks of communication from the company and also the delivery company too. Kinetic are excellent, great delivery guy s... See more
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Review summary
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Delivery was excellent. Easy to communicate, well handled and went above my internet purchase expectations of drop and run. The furniture is well made, already assembled apart from fixing th... See more
Delivery was quick and easy to arrange, two-man delivery into rooms where I wanted them at no extra cost. They were friendly and polite, no sign of damage to boxes. Haven't had chance to open them yet... See more
Like most people, when you buy from a company unknown to you, you are a little worried. Absolutely no need! Great customer service with constant communication on the progress of you order. Have... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Kitchen Furniture Store
- Living Room Furniture Store
- Outdoor Furniture Store
- Rustic Furniture Store
Written by the company
Casamo offers a completely secure online furniture shopping experience, free tracked courier delivery service, a price match promise and our satisfaction guarantee.
Contact info
95 Catherine Way, BA1 7NZ, Bath, United Kingdom
- casamo.co.uk
4.7
Excellent
783 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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More than satisfied with oak furniture
The Kelston Oak 3 over 2 chest of drawers is really well made and looks great!
And it was a little bit cheaper than elsewhere.
The delivery was within a week and the delivery men were very courteous. They unpacked the unit and took away the packaging as well.
All in all a good experience and good value for money.
November 23, 2023
Unprompted review
I’m very impressed with my purchases…
I’m very impressed with my purchases from Casamo. My kitchen has been transformed! Excellent service and delivery. Will order again with this firm. Thank you.
November 22, 2023
Great item of furniture and great…
Great item of furniture and great Company to deal with
November 11, 2023
4 sets of drawers
I ordered 4 sets of drawers and although they had faults on them Gavin from Casamo was very helpful. I did not return them but Casamo supplied me with replacement items to fix the problems.
When you receive delivery though specify which room you want your items to be put in as the delivery driver did not emphasise it was a room of choice delivery. I would use this company again.
October 31, 2023
My second order
My second order and as always, great service, speedy and well informed delivery
November 11, 2023
oak TV unit
Ordered an oak unit which was an easy process. Communication was excellent and delivery was on time. Really pleased with the purchase and would definitely use this company again 😊
October 17, 2023
The oak unit was delivered promptly in…
The oak unit was delivered promptly in perfect condition and unpacked by the 2 Man delivery team to the room of our choice also kept informed of their arrival.
Would not hesitate to use CASAMO again.
October 18, 2023
More than satisfied
I was kept informed of delivery rime and date.
The delivery men unwrapped my 2 bookcases and took the wrapping away.
They brought them into the house and placed them where I wanted them and photographed them in situ.
I am very pleased with the quality of the bookcases.
Thank you.
October 15, 2023
Problems with delivery of mirror which…
Problems with delivery of mirror which was rectified by Gavin whom contacted me during the process and was extremely honest, and helpful. A lot of other companies could learn from their customer services. Lovely Mirror and nice touch having the information about where the wood has come from on a leaflet in the box, nice touch.
September 8, 2023
Really good communication thoughout
Really good communication thoughout, our order got delayed and we got the option to have a refund or continue with the order (at a reduced price). When the table and chairs was delivered, it was excellent quality and very comfortable. Well worth the money and exactly what I expected from the photos.
September 6, 2023
Don't hesitate to buy from Casamo
We are delighted with our new Casamo addition to the home. We are returning customers, returning because of the great quality and top notch customer service. We had lots of help from Gavin prior to purchase to make sure the furniture would work for our project. We were also aware of a long delivery date prior to ordering. Again, Gavin kept us updated. So if you want stunning, great quality furniture try Casamo - you won't be disappointed. Thanks Gavin and the Casamo team.
September 6, 2023
Delighted with my kitchen island
Delighted with my kitchen island. Kept informed by email and delivered on day between the time slot allocated. The 2 delivery men carried it into my kitchen and were very helpful and polite. Will definitely purchase from Casamo again.
September 5, 2023
Great value and service
Excellent service. Speedy delivery. Well packaged to prevent damage.
Furniture extremely good quality and well priced.
Would definitely order from Casamo again
September 4, 2023
We placed back order for a Bauhaus…
We placed back order for a Bauhaus piece of furniture, the company kept us informed of when it would be available, thier chosen logisitics company gave us a range of dates which suited our diary.
September 5, 2023
Fantastic service and delivery
I cannot review the kitchen island as yet because i have no kitchen and my kitchen floor has only just been layed. The customer service when ordering was great. And delivery was fantastic all in all i would recommend this company. I havent opened the island and marble top as i dont want to damage it so i can't review the actual product i just hope its ok,i will video the unpackaging when the item is ready to be placed in our new kitchen and hopefully it will be ok.
August 24, 2023
We have been really impressed with this…
We have been really impressed with this company. They had great communication and the item was delivered so quick. Definitely a company for great service and excellent quality
August 31, 2023
Maze Garden Furniture Purchase Experience
Excellent service and support from Gavin. Minor issue regards slight damage to table resolved immediately.
Super delivery team. Happy to recommend Casemo.
Many thanks. Tony
August 6, 2023
Excellent customer service
Excellent customer service. Kept informed of delivery times and 3 hr time slot for delivery. Driver called 20 mins before he arrived. Fantastic service, really pleased. Thanks 😊
August 2, 2023
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