Casamo eCommerce Ltd Reviews 

783
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting that drivers are exceptionally friendly, helpful, and provide clear tracking updates. People also appreciate the impressive quality of the furniture, describing the items as sturdy, beautifully finished, and a wonderful addition to their overall living spaces. Though some customers experienced long delivery delays and very extended waiting times before finally receiving their requested orders. In addition, some reviewers were not happy with occasional damaged pieces upon arrival, missing components, or having to deal with loose fixtures and extra trouble during assembly.

What people talk about most

Product

People report positive experiences with product, noting that items are sturdy, well-made, and look great in... See more

Delivery service

Customers had positive experiences with delivery service, highlighting prompt arrival times and helpful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well made,... See more

Service

Reviewers mention positive feedback about service, highlighting an excellent experience from the initial... See more

Order

Clients share positive opinions on order, highlighting that the process is efficient, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Excellent product (Mayan TV cabinet). Stacks of communication from the company and also the delivery company too. Kinetic are excellent, great delivery guy s... See more

Rated 5 out of 5 stars

Delivery was excellent. Easy to communicate, well handled and went above my internet purchase expectations of drop and run. The furniture is well made, already assembled apart from fixing th... See more

Rated 5 out of 5 stars

Delivery was quick and easy to arrange, two-man delivery into rooms where I wanted them at no extra cost. They were friendly and polite, no sign of damage to boxes. Haven't had chance to open them yet... See more

Rated 5 out of 5 stars

Like most people, when you buy from a company unknown to you, you are a little worried. Absolutely no need! Great customer service with constant communication on the progress of you order. Have... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Kitchen Furniture Store
  4. Living Room Furniture Store
  5. Outdoor Furniture Store
  6. Rustic Furniture Store

Written by the company

Casamo offers a completely secure online furniture shopping experience, free tracked courier delivery service, a price match promise and our satisfaction guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(783)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good!

Amazingly fast delivery for my son's birthday. I hadn't realised it was self-assembly but he didn't have any problems. I've tested it for comfort and the cats have taken up residence.
Time will tell how it stands up to wear.

March 17, 2026
Rated 5 out of 5 stars

Very nice kitchen island

Very nice kitchen island. The original granite worktop was damaged and one phone call to Gavin sorted the problem, a replacement worktop was ordered and delivered promptly. Great customer service.

March 6, 2026
Rated 5 out of 5 stars

Received all order and tracking…

Received all order and tracking information promptly. Delivered on time. Very pleased with the overall experience and love the product - which is very high quality as promised. Would be buying from this company again.

February 18, 2026
Rated 5 out of 5 stars

Excellent personal service from…

Excellent personal service from beginning to end . Kitchen Island is really well made and really adds something to our kitchen . Delivery was so professional and that you could track the driver made it so easy to plan around delivery .
Would definitely recommend

February 3, 2026
Rated 5 out of 5 stars

Excellent fast service

Excellent fast service . Ordered a kitchen island well pleased with the product . Arrived promptly and deliver guys were friendly and helpful. Would highly recommend this company . Would defiantly order again. Customer service fast and very helpful.

January 14, 2026
Rated 5 out of 5 stars

The delivery men were both really…

The delivery men were both really helpful and I would consider that they went above and beyond expectations in placing the kitchen just so please pass on my gratitude would recommend this company to anyone

December 19, 2025
Rated 5 out of 5 stars

Can recommend highly

Excellent communication with regular updates. Very understanding when I cancelled my order with an immediate refund. Would definitely recommend.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Good for the price

Excellent communication with both the seller and delivery people. Love the butchers block and for the price it is very good. There are better quality samples out there, but if you have a tight budget, this is the one for you. Well thought out and practical. Very pleased

November 7, 2025
Rated 5 out of 5 stars

Great product and excellent customer service

Great communication and customer service.Slight problem with item was dealt with by Gavin in a timely and professional manner to resolve. Very pleased with product and all round service , from ordering to delivery through to after sales care.
Many thanks.

November 11, 2025

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