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Rated 1 out of 5 stars

DO NOT BUY! I received a MacBook case with a misaligned logo and the company refused to send me a new one or refund me. I was sent 3 emails where I was offered a $9 refund instead then ignored.... See more

Rated 1 out of 5 stars

Horrible experience! I ordered two cases falling for the social ads of design, high quality and fast shipping. I received them after almost a month and also had to pay extra postal fees and taxes beca... See more

Rated 1 out of 5 stars

I have ordered couple of cases from the website, it has been almost a month but there has been no signs of getting the ordered delivered, even after multiple emails requesting the status I haven’t got... See more

Rated 5 out of 5 stars

Purchased two cases with 1/1 free for a Galaxy S21Ultra, and they're both beautiful. They're crafted in two layers, with a silicone core to protect your phone, and a plastic shell with the actual de... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

CaseIsMyLife-The best investment to your phone!


Contact info

1.8

Poor

TrustScore 2 out of 5

108 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible service and terrible delivery company

Terrible customer service because I ordered a package from them in June, but it was not delivered to me the first time, and I wanted a refund, but they made me pay 5$ more to send another package and I received that in September. It took me 4 months to have the package delivered.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Love it!

Purchased 2 cases for my Samsung Galaxy S20 Ultra from this website. Very impressed. Excellent quality. Highly recommend this site.

July 31, 2022
Unprompted review
Rated 5 out of 5 stars

CaseisMyLife was great!

CaseisMyLife was great! The team is very kind and attentive. In my first order, I had an error and wrote a wring Zip Code in mu address. The company was kind enough to send me another case for free in my second order and were very concerned about the items getting home safely. Very good communication and service.

Thanks!

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

I had doubts about the company…

I had doubts about the company immediately after ordering it. But the items arrived in a timely manner and the cases are amazint quality. I'm very satisfied with my order. They also checked in on me via email to see if my item arrived. Thank you

June 13, 2022
Unprompted review
Rated 5 out of 5 stars

Very good quality cases

The cases are very well made and really beautiful. Those guys are truly gentle: there was a mistake with my shipment and they immediately sent me another package. I would recommend them to everyone. 10 stars

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience, glad I found them!

Product came quickly and I'm very impressed with it's quality! It was hard to pick a design since I liked so many but I'm very glad with how mine came out. I definitely plan on buying more cases from them whenever I upgrade my phone and have recommended them to my friend. The customer service rep was very friendly via email.

June 5, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Claimed I received my package when I did not, provided me dubious tracking information which I have not record of in my own email, and THEN asked me for more money to “resolve the issue.” Overall this is a shady, untrustworthy business and I question whether it’s a full on scam.

March 27, 2022
Unprompted review
Rated 5 out of 5 stars

Money well spent

I recieved my order early, love the phone cases! They are exactly as shown in the website, good quality print of the artwork on the back, precise cutouts and buttons. I'm very impressed, will definitely be ordering more as gifts someday!

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

The cases are great!

I've bought from this company twice now, once for my Iphone 8 and now for my Iphone 12. The cases look and feel great. Easy to pull out of my pockets but grip enough to not slip out of my hand. When my phone has fallen though the case has saved it from any and all damage.

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

I want all of them!

First, all the options are great! Will be buying more again after some time using those I bought. All the designs are beautiful! Secondly, prompt and pleasant communication with inquiries and requests. Thank you CaseIsMyLife! Been looking hard to find cases that I like and I found it on your shop!

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

At first I was skeptic of this website…

At first I was skeptic of this website first of all and if the case is really good. And I was wrong. The case was so pretty that I ordered once again for my new device.! I dropped my phone accidentally, thank goodness I had my case from caseismylife. And not only that I love that they have this simple design and at the same time japanese ones! I've searched for such cases for a long time! Thank you and keep up the good work! :)

December 5, 2021
Unprompted review
Rated 5 out of 5 stars

best Cases IS MY life

Awesome, The durability with these cases this is my third device and they have been excellent I just hope they would get a lot more credit where it’s due and put out a lot more artwork there’s a huge selection I just hate waiting for drops ha ha

November 4, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

I had a problem with my shipping and the company offered little to no help solving it. There was a problem involving the company responsible for the shipping (SF Express for the international shipping and La Poste for the shipping within France) and they offered very little help and even gave me the wrong number for reaching La Poste. To this day, I have been waiting for almost a month and their customer service has not replied me in a couple of days even after two e-mails. I've tried a refund, but they insisted on solving the problem, which will clearly take still a couple of weeks. My phone currently has no case because I assumed I would have it on the informed delay (which shouldn't be expecting too much)

I will never again buy with them and will strongly advise anyone close to me to do the same.

October 8, 2021
Unprompted review

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