I've really liked Casetify in the past when I had an iPhone. I didn't buy a Casetify case when I got my Samsung Z fold 7 because I saw no cases with a hinge protector. Now two broken cases later I'm b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There was a wide variety of cases and I know they're of high quality due to others in my circle having them. Navigating the website was a bit of a pain however as it never seemed to remember the phone... See more
I received my MagSafe phone case when expected. The MagSafe ring works perfectly, the print reproduction is excellent, and the case seems high-quality. The one thing I’m not crazy about aais that the... See more
Great products, really cool designs, is bit on the pricy side but i would rather get a product that is really durable like Castify products than getting something that isn't made that well.
Company details
Written by the company
Founded in 2011, we first featured custom phone cases by using Instagram photos. We have later expanded to selling accessories with different designs. Since then, CASETiFY has grown into one of the three biggest accessory brands in the world. We have collaborated with multiple brands such as Disney, Star Wars™, Harry Potter™, DHL, Blanc & Eclare, Pokémon, Vetements, and Saint Laurent for phone case collections.
Contact info
United States
- hello@casetify.com
- casetify.com
3.7
Average
154K reviews
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Your friend hasn't replied to my email
Your friend hasn't replied to my email. It's been two days. It's terrible.
May 4, 2026
Unprompted review
Reply from CASETiFY
Hey there!
Thanks so much for letting us know about the issue you've experienced, which certainly doesn't sound right!
This may happened to the technical issue we encountered with our system, resulting in the denial of your recent email/ message.
We'll shoot you an Email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and sincerely apologize for any disappointment caused.
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Regards,
Brooke @ CASETiFY
Personalized photo case
I love my personalized photo case. It is really a reflection of me getting to show what is most important to me, my family. My only negative was that it had me upload like 36 pictures but only like 30 are on the case, which means that some very special pictures to me did not make on there and some that I may have taken out, if I had known, did make it. Overall I LOVE the case, I just wish I could have made sure all the photos were there.
March 25, 2026
I was trying to use my credit card but…
I was trying to use my credit card but it was not verifiable according to the website.
May 4, 2026
Reply from CASETiFY
Hi Marianne!
Thanks so much for reaching out to us, and we're sorry to hear about your experience with our Ordering System.
If you are placing your order by APP/mobile phone/tablet - try to do it again with a computer instead! Usually the problem can be fixed sometimes when our customers switch to the computer to place their orders due to the phone/tablet internal security settings.
We’ve had a look at our system, and we are able to accept payments from other customers, thus our systems are functioning well.
Regards,
Brooke @ CASETiFY
Discovered CASETiFY when I got my first iPhone.
Discovered CASETiFY when I got my first iPhone (5) and have never looked back! They’ve continued to grow, add and improve their products. I’ve never been disappointed with any of my purchases over the years. I can truly say that they are the best and worth every dollar spent!
March 14, 2026
Lots of different designs to choose…
Lots of different designs to choose from with different features.
March 24, 2026
Insane prices + custom
Even though the phone cases are beautiful, they are really expensive. I not only had to pay more than 70 euros for the one I wanted, but I also had to pay an additional 40 euros in customs. In the end, paying over 100 euros for a case is completely insane. You can just look for a great one from a local designer; they surely have beautiful things.
March 29, 2026
Reply from CASETiFY
Hi there,
Thanks for reaching out, and we're truly sorry to hear that.
We can see that our teammate has been in touch via Email and awaiting your response. Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up!
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Thank you very much.
Regards,
Brooke @ CASETiFY
⭐️⭐️⭐️⭐️⭐️ really easy to use
April 23, 2026
I am a huge fan of CASETiFY products
I am a huge fan of CASETiFY products. Their quality and design are always exceptional. I also want to highlight how thoughtful and customer-centric their after-sales service is; they are incredibly fast and professional. A huge thank you to the entire CASETiFY team!
May 4, 2026
Unprompted review
The international delivery time to…
The international delivery time to Jakarta has always been very long (2.5 weeks).
March 19, 2026
Quality of product has been excellent…
Quality of product has been excellent and it is convenient to buy their products online.
May 4, 2026
Overrated with lousy quality
Started using this around 1–2 May and within just a few days, the quality already started failing.
The metal part began peeling/chipping along the edges, and the Casetify attachment itself is also showing early signs of wear. This isn’t just minor scratching—it’s actual coating coming off, which shouldn’t happen so quickly under normal use.
For the price and brand reputation, I expected much better durability. Very disappointed with how fast it deteriorated.
Would not recommend based on this experience.
April 17, 2026
Reply from CASETiFY
Hi Shuk,
Thanks for reaching out, and we're truly sorry to hear that.
We can see that our teammate has been in touch via Email and awaiting your response. Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up!
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Thank you very much.
Regards,
Brooke @ CASETiFY
The case is beautiful
The case is beautiful. A bit on the expensive side for what it is though.
December 3, 2025
Ordering is simple and easy to…
Ordering is simple and easy to understand. The products are already of good quality.
May 4, 2026
A lot of choices and excited to get my…
A lot of choices and excited to get my new phone cases.
May 3, 2026
Wouldn’t let me use discount code after…
Wouldn’t let me use discount code after i signed up
May 3, 2026
Reply from CASETiFY
Hi Conor,
Thank you for your review.
Please note that Promotional/discount codes are applicable only to items selling at original prices. Items that are already on sale or with remarks that items will be excluded from promotions and discount codes, such as but not limited to, Archive Collection, Sale Collection, Friends & Family Sale, Collectible Collection, Collaboration Collection (e.g. Disney, NBA, Pokémon…etc) and newly launched products are not eligible for further discount, since they are collections collaborated with other companies. We have to follow certain restrictions.
As always, if you have any further questions or would like to share with us your feedback – we would love to hear from you!
Thank you very much. Have a good day!
Regards,
Brooke@CASETiFY
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