I started with the contact form on the Monday about a stuck verification, then they asked me to reply by email instead, which felt like a faff. It wasn't. Same person picked it up there, wanted one re... See more
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Six months, give or take Started on the phone, moved to the laptop Same account either side The thing I didn't expect: nobody has ever asked me for a second document after that first passport uplo... See more
Deposit left my bank, casino says they never received.
coming up on three years and the pattern is the same every month, small deposits, a few sessions a week, a cashout when im ahead. last one was $220 on friday, in the bank tuesday, on time as usual.
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300% Bonus & 250 Free Spins
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cashback was on the account in the…
cashback was on the account in the morning
KYC checklist was clear Checked it…
KYC checklist was clear Checked it later that night after dinner.
No second document request after the…
No second document request after the first payout.
set the deposit limit in two taps
set the deposit limit in two taps. cashier is quick.
good.
clicked into a new title on release day…
clicked into a new title on release day and got a message saying it was still loading in. checked back an hour later, still nothing, then tried after tea and it opened straight up. played it twenty minutes on 20p spins and no hiccups since.
Opened the spend overview after two…
Opened the spend overview after two short sessions. it stayed active after logout
Thursday 5:16 a.m
Thursday 5:16 a.m. while between two calls: cashback posted with the right date; reward wallet matched; fine by me That little detail kept me from opening support again 🫡
case #9829 got resolved.
Checked the cashout rules first..
Checked the cashout rules first... then deposited, played two evenings, withdrew
each step behaved as printed. paid
was convinced the ID step would be the…
was convinced the ID step would be the wall, thats what everyone warns you about.
sent a passport photo taken on the kitchen table under a bad bulb at half eleven.
approved in about 5 hours.
relief more than anything, $70 cashout paid after.
tried the crash games twenty minutes
tried the crash games twenty minutes, stayed stable throughout
Time-out worked properly
Casino limit screen showed when the…
Casino limit screen showed when the change would take effect before I made dinner
Expired spins offer
Expired spins offer, my fault, missed it. next one landed fine though.
not a big story
not a big story, just it felt more like a casino account tool than a wall of banners
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