Quick, friendly and communication value was good.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was very easy to sale my SUV. Customer Services called me to ask a few questions to get the correct price. I uploaded some images. They got my final offer. They came within 24 hours to pick up my... See more
Company replied
When scheduling pickup we were told that vehicle had to be out of garage otherwise it could not be picked up. We had to have another company tow truck pull vehicle out which cost $160! When tow truc... See more
Company replied
From the first call to free pickup and a check in my hand all in the same day. Very friendly.
Company replied
Company details
Written by the company
CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!
Contact info
5030 West Kincheloe Street, Ste B, 49788, MI, MI, United States
- (231) 408-3153
3.6
Average
5 reviews
Replied to 7% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy to sale my SUV
It was very easy to sale my SUV. Customer Services called me to ask a few questions to get the correct price. I uploaded some images. They got my final offer. They came within 24 hours to pick up my vehicle. I got a check for the amount
. The only problem was that they must receive the vehicle in the (office) before I was able to cash the check. This is something that needs to be told because I wasn’t. But it was easy and fast.
January 15, 2025
Reply from CashForCars.com - MI
We appreciate your feedback and are glad to hear that you had a positive experience selling your SUV. We understand your concern about the requirement to receive the vehicle before cashing the check. We will take your feedback into consideration as we strive to improve our customer experience.
Regards,
CashforCars.com
They lie like I didn't sign my title. Then threaten me with the authorities. Sad
They lie like I didn't sign my title.. Not good for people when you wanna really clear a problem.. make sure they do they job before leaving.. Don't deserve a star..
December 5, 2024
Couldn't have been better.
From the first call to free pickup and a check in my hand all in the same day. Very friendly.
September 24, 2024
Reply from CashForCars.com - MI
We're thrilled to hear about your positive experience. It sounds like you had a smooth and efficient process, and we're happy to hear our team was friendly and helpful.
Regards,
CashforCars.com
When scheduling pickup we were told vehicle had to be out of garage
When scheduling pickup we were told that vehicle had to be out of garage otherwise it could not be picked up. We had to have another company tow truck pull vehicle out which cost $160! When tow truck came to pick up vehicle, the driver said he could have taken the car out of garage easily which would have avoided the additional $160 cost .
I feel the requirement for vehicle to be outside of garage should be amended to include gathering additional information to assess the situation and possibly include tow truck driver to make a decision as to feasibility of pick up. I give the driver 5 stars for his job performance and explanation of services & was very trustworthy however give overall experience a 3 star due to additional unnecessary tow cost to remove from garage.
July 10, 2024
Reply from CashForCars.com - MI
We appreciate your feedback, Nicholas, and are sorry to hear about the inconvenience you experienced with the garage pickup. We understand the additional cost was frustrating and agree that the situation could have been handled more smoothly.
Your suggestion to involve the tow truck driver in assessing the feasibility of garage pickup is valuable, and we will review this process to improve our service. Thank you for your positive remarks about the driver’s performance.
Regards,
CashforCars.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.