CashForCars.com - Sandston Reviews 11

TrustScore 4 out of 5

3.8

5701 Whiteside Rd, Ste B, 23150 Sandston, VA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

CashForCars provided a fair price for my vehicle and the entire process went smoothly. The tow truck operator provided me a check for the agreed upon amount and cashed it that day. Would definitely re... See more

Rated 5 out of 5 stars

Fantastic experience—they made a stressful & (let’s face it) an emotional decision to get rid of an automobile so much smoother. They were quick, walked me through the process, thoroughly answered al... See more

Company replied

Rated 5 out of 5 stars

able to contact and talk to real people who were very responsive and helpful

Rated 1 out of 5 stars

Car was sold August 7. Check was a chargeback because the bank was unable to locate the account. I received a call Friday the 16th and they were overnighting a new check via FedEx. No big surprise tha... See more


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

  • 5701 Whiteside Rd, Ste B, 23150, Sandston, VA, United States

  • (804) 368-3921

3.8

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy process

I filled out the info online. It gave me a quote. A day & time window was set up. I had to get everything out of the car, remove the plates, sign the title, and have all keys available. The tow company texts an hour before arriving. They pick up the vehicle, write you the check, and you give them the title & keys. Then, they email you the info to show your vehicle was sold to them. That info is then used for tax purposes or the DMV to show the vehicle was sold. I hope this info helps someone. Ty

March 18, 2025
Rated 5 out of 5 stars

Fair Price and Smooth Transaction

CashForCars provided a fair price for my vehicle and the entire process went smoothly. The tow truck operator provided me a check for the agreed upon amount and cashed it that day. Would definitely recommend using CashForCars.

January 31, 2025
Rated 1 out of 5 stars

Poor communication

It took 3/4 days before the vehicle was picked up. I was being told by dispatch that they would be coming by the end of the day. I didn't see the point in scheduling a pick up date. The pick up process should have been explained when the sale was final.

December 26, 2024
Rated 5 out of 5 stars

The names says it all

honestly, it was a sad day for me when my dream car died but lucky for me, I connected with cash4cars. They saved me. They arranged to tow my car for free, quoted me a fair price (better than trade in) saved me some money (storage fees) and FedExed me a check 1 day later. It doesn’t get any better than that.

November 15, 2024
CashForCars.com - Sandston logo

Reply from CashForCars.com - Sandston

We understand how difficult it can be to say goodbye to a beloved car. We're glad to hear that we were able to make a difficult situation a little easier for you. We strive to provide our customers with a smooth and hassle-free experience, and we're happy to hear that we were able to meet your expectations.

Regards,
CashforCars.com

Rated 4 out of 5 stars

Simple and Easy

Process was simple. Would have given a 5 but the tow truck driver showed up a day late.

October 16, 2024
CashForCars.com - Sandston logo

Reply from CashForCars.com - Sandston

We appreciate your feedback and are glad you found the process simple. We understand that delays can be frustrating, and we'll look into this specific instance to ensure our drivers are adhering to scheduled appointments.

Regards,
CashforCars.com

Rated 1 out of 5 stars

Fraud - Nightmare ExperIence

Car was sold August 7. Check was a chargeback because the bank was unable to locate the account. I received a call Friday the 16th and they were overnighting a new check via FedEx. No big surprise that it’s Monday night and still no payment.

August 7, 2024
Rated 1 out of 5 stars

BAD CHECK

The company wrote me a check on an invalid account. The have my car and the title and I have nothing. I called yesterday and they were supposed to follow up by end of day and they did not.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience—they made a…

Fantastic experience—they made a stressful & (let’s face it) an emotional decision to get rid of an automobile so much smoother. They were quick, walked me through the process, thoroughly answered all my questions and offered me a very nice deal for my car.

February 16, 2024
CashForCars.com - Sandston logo

Reply from CashForCars.com - Sandston

We're truly grateful for your feedback, and it's heartening to hear that we could make the process smoother for you during such a stressful and emotional time. At CashForCars.com, we understand the significance of parting with an automobile and strive to support our customers by being quick, informative, and compassionate. Knowing that we were able to answer all your questions and provide you with a satisfactory deal for your car is immensely rewarding for us.

Thank you for trusting us with this decision, and please remember, we're here to help make any future automobile transactions just as smooth.

Warm regards,
The CashForCars.com

Rated 5 out of 5 stars
CashForCars.com - Sandston logo

Reply from CashForCars.com - Sandston

Thank you for your feedback! We're pleased to hear that you found the process with CashForCars.com professional and easy. Providing a smooth and professional experience for our customers is our top priority.

If you ever have more vehicles to sell or if you need assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your trust in CashForCars.com. Thanks again for choosing us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look