CashForCars.com Reviews 

8,849
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 880 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the process of selling their vehicle remarkably easy, fast, and straightforward. The staff and drivers were frequently praised for being professional, courteous, and helpful. People appreciated the efficient service, quick responses, and smooth arrangements for vehicle pickup. However, some customers noted issues with initial price offers being significantly reduced upon pickup, sometimes much lower than the original guaranteed quote. Additionally, a few people felt customer support was unhelpful, citing a lack of information, unreturned calls, or difficulties resolving problems with agents.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, helpfulness,... See more

Price

Users describe ambiguous interactions with price, with many reviewers reporting initial quotes being... See more

User experience

Consumers generally report a positive user experience, describing the process as easy, fast, and seamless,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reporting negative... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

Easy fast and fair, CashForCars.com made selling my old vehicle straightforward and stress free. Free pickup, quick payment, and great service


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(8,849)

643 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam?? Harvesting Info, Terrible Service

I called them up and they gave me a decent quote for my car, but the weird thing was how they offered me less and I wanted to cancel them, then bumped the offer to $550. I had to submit documents over via text which was already weird but the offer was good so I forwarded it them, but then these idiot agents will transfer you over and over and over to the next agent until they just disconnect you. I dont know why all the agents I speak to are Indians, but they seem to be from a third party and their service team is horribly disorganized. They can't even verify documents and the wait time to get in touch with one agent that's willing to help is ridiculous. I dont know if they're harvesting information or scammers, but they are REALLY shady. I decided to go with Peddle instead because this company Cash for Cars isn't reliable, I dont think they're trustworthy. They are most likely scammers looking to take your information. Just beware that they are hella shady

December 3, 2025
Unprompted review
Rated 2 out of 5 stars

You have to fight for good service

Was told to drop off the vehicle on a day they were closed. I managed to follow a delivery driver through the gate because the vehicle would not make the return trip hence selling it for scrap. Took way to long to reach a resolution and the first 2 agents I spoke to offered no help (the original person i worked with was not available)

November 24, 2025
Rated 1 out of 5 stars

Dishonest and vampire. For. Money.

Guys I don’t know all compliment here if them pay you for that. But I try to sell my car Nissan 2013 in excellent condition. Value jn blu book 4-5.5 k. And telling them I have one emergency have to fly in Europe. Them offering me 500 dollar. When. Only 2 higher light front of my car I buy a week ago in Walmart for 200 dollar with receipt jn car. And them say wee going to sell this car in auction. And I say am mechanic am bisnes men. I have account in se auction with more than 400 car buy from them in 8 years. And them continue treating me like stupid. Offering for this car 500 dollar. Ahh and I have to drive to them for 50 dollar can you belive how onest this people are?? When I ask just 100 more. And is a gift this car anyway. Them. Don’t offer one peny more. And you say onest?? Are you guys sure?? Or you just be pay for review?? Because. If for u is normal this price you don’t life in this planet but in mars and of car you don’t know anything. Doing brake of car cost 500 dollar. And just catalozator is 1200 transmission 3000. 4 tires are much more than them onest company offer. Olsss. And yes am giving some homeles this car before I let them treat me like idiot. But you maybe love this I’m not jesus. Good luck to trust them.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Think twice !

Very helpful and quick the only thing it's they pay cheap and doesn't look at the true value of the item!

November 20, 2025
Rated 1 out of 5 stars

Horrible

Horrible. Non English first language speaking reps from several cultures/countries, multiple repeated documents request, filed, approved, then later disapproved, up to five times. Got another text today claiming the latest demand for document not received… but this time had sent it through USPS CERTIFIED mail, delivered and confirmed by USPS. Would not recommend this service to your worst enemy.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Frustrated

This experience from start to finish was extremely disappointing. I filled out the form requesting email communication, and was immediately sent a phone call. I scheduled an appointment for 9am, and the driver called me at 9:50 saying he'd be there by 10:30, and was upset when I told him that I had a work meeting during that time. I tried calling and was hung up on by the main office when I asked for an update about the driver. Upon arrival, they told me that my car had "the wrong part" and that he would not pay me the amount I agreed to on the phone. Not once was I told about that in my phone call to plan this, and I don't know that I would have gone with this vendor.

Considering I couldn't find anywhere to leave a Google Review or even follow-up with a manager, I doubt anyone will follow-up with me. But I cannot believe how this played out.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

I was extremely skeptical when reading…

I was extremely skeptical when reading all the negative reviews. Some said when the tow truck driver shows up they’ll offer you a low ball offer or checks not cashing, them changing the offer. I didn’t experience any of that. I called, they offered me $1000 more than the other big name competitors. I accepted. In the state of NC i had to get my title notarized, but no big deal, simple step. Sent them a copy, they verified the title was filled out properly and set up pick-up, and told me the tow truck driver was going to call me. Tow truck service called me, set up same day pick up, driver arrived on time. Very friendly, gave him the notarized title and keys, he gave me the check and that’s it. I was still worried about cashing the check. Took it to the bank the next day was deposited into my account on the spot and received the bill of sale three days after pickup via email. So again I was definitely skeptical, but super smooth process. I would definitely use them again, now knowing they are legitimate.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

The offer is a scam.

The offer is a scam.
I spent an hour on the phone today.
I accepted the guaranteed offer and when it was time to schedule pickup the offer was taken back.

I was told that they will only pay the name that is printed on the front of the title not to the name of the title reassignment on the back of the title. Their rep told me I would have to register & insure the vehicle in order to get paid.

Vehicle ownership is allowed / indicated on the back of the title per CT law.
Please correct your ads to state that you will only buy registered vehicles.
It is a scam that they will not honor the guaranteed offer that was given. Instead it was canceled because the vehicle is currently not registered. The title and law clearly indicate that I am the owner.

I will be contacting my attorney, CT DMV and CT consumer protection in regards to your false advertainment and breach of contract.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Signed Deal Undermined by Last‑Minute Contract Breach

Despite signing the title and confirming the deal, the buyer slashed the agreed payment just hours before drop‑off, blaming a “system change.” Calls and messages were ignored, promises of callbacks never kept, and the final email claimed “corporate bought your car at $5,500.” Copart offered no help, simply redirecting back to CashForCar.com. The experience showed a clear breach of agreement, shifting from trust to money‑hungry tactics, leaving legal action as the only real option for resolution.

November 11, 2025

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