Cash for Gold USA Reviews 

2,187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire process is extremely simple, straightforward, and transactions are completed very quickly and smoothly without any annoying delays. Many people also appreciate the incredibly helpful staff, professional communication, and the prompt payments received through secure online methods. Some reviewers were not happy with initial estimates, noting that the first offers received were significantly lower than expected before finally negotiating a better price. Others mentioned that preliminary calculations shown on the website did not always match the actual final evaluation given for their valuable items.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and professional... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Price

Customers consistently note positive experiences with price, highlighting fair and reasonable quotes for... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful, courteous, and professional... See more

Payment

Customers had positive experiences with payment, highlighting fast payouts and smooth transactions that often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more

Company replied

Rated 5 out of 5 stars

The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the fut... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,187)

1,226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

There are better offers out there

They provide low ball offers for 14k gold. I forgot to include the 10% bonus coupon in my package, and when I mentioned that to them online they said they already included the 10% bonus to my offer. Their offer was about 10-15% lower than other offers.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and quick return

Great communication and quick return. Easy and convenient.

June 18, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Andrea, thank you for taking the time to share your experience. We believe that clear communication can make all the difference, and we're delighted to hear that our team kept you informed throughout the process. At Cash for Gold USA, we work hard to make selling your valuables as easy and convenient as possible, while ensuring returns and payments are handled promptly. We're glad everything went smoothly and that the experience met your expectations. Thank you for choosing Cash for Gold USA and for your kind words.

Rated 5 out of 5 stars

Great first and second experience!

After getting a very fair price for my old high-school ring, I convinced my older brother to let me send in his high-school ring for a quote. Gold had dropped in price between the two submissions, but also received a very fair price compared to the local gold buyers.

June 2, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your continued trust in Cash for Gold USA. There’s something especially rewarding about hearing from a customer who was so pleased with their first experience that they recommended us to a family member. We're delighted that both transactions resulted in offers you felt were fair and competitive, even with changes in the gold market. At Cash for Gold USA, we work hard to provide honest evaluations that reflect current market conditions while delivering a smooth and reliable experience. Thank you for your support, your recommendation, and for choosing Cash for Gold USA twice.

Rated 5 out of 5 stars

I’ve used Cashforgoldusa.com for…

I’ve used Cashforgoldusa.com for several transactions over the last year or so and found them to be extremely fair and professional. Highly recommend this organization.

June 16, 2026
Unprompted review
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Reply from Cash for Gold USA

Thank you for your continued trust in Cash for Gold USA. Hearing from a customer who has completed multiple transactions with us is one of the greatest compliments we can receive. We're delighted that you've consistently found our team professional, fair, and easy to work with. Building long term relationships through honesty, transparency, and reliable service is what we strive for every day. Your recommendation means a great deal to everyone at Cash for Gold USA. Thank you for your loyalty, your business, and your confidence in our team.

Rated 5 out of 5 stars

Great experience and super fast…

Great experience and super fast appraisal !

June 18, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Amanda, reviews like yours make our day. When someone sends in their valuables, the waiting is often the hardest part, so we're thrilled that your appraisal was completed so quickly. At Cash for Gold USA, we believe a great experience starts with respecting our customers' time and keeping the process moving. It's wonderful to hear that everything was handled smoothly and efficiently. Thank you for trusting Cash for Gold USA with your items and for sharing your experience. We truly appreciate your business.

Rated 5 out of 5 stars

Super fast and fair

They were very fast to appraise and send fair offer. Payment arrived within 24 hrs of accepting offer. Will use again!

June 17, 2026
Unprompted review
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Reply from Cash for Gold USA

Isaac, thank you for the fantastic review. We love hearing when customers feel they received both a fair offer and fast service. At Cash for Gold USA, we know that once an offer is accepted, getting paid quickly is just as important as the appraisal itself. We're thrilled that your payment arrived within 24 hours and that the entire process met your expectations. The fact that you would choose Cash for Gold USA again means a great deal to our team. Thank you for your trust, your business, and your support.

Rated 5 out of 5 stars

Great experience

Very professional quick response, great offer fast shipping highly recommend!

June 16, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the recommendation. We’re thrilled to hear that your experience with Cash for Gold USA was professional, efficient, and rewarding from start to finish. Our team works hard to respond quickly, provide competitive offers, and make the entire process as convenient as possible. It’s great to know that the fast shipping and smooth communication helped make the experience a positive one. Reviews like yours mean a lot to us and motivate us to keep delivering exceptional service. Thank you for choosing Cash for Gold USA and for sharing your experience.

Rated 5 out of 5 stars

Quick and fair evaluation of my valuables.

Quick and fair assesment of my valuables. Thank you!

June 14, 2026
Unprompted review
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Reply from Cash for Gold USA

Thank you for your review. At Cash for Gold USA, we believe customers deserve an evaluation that is both fair and straightforward. We're delighted to hear that your valuables were assessed quickly and that the process met your expectations. Our team works hard to provide timely service while ensuring every item receives careful attention. We appreciate the opportunity to earn your trust and handle your transaction. Thank you for choosing Cash for Gold USA and for sharing your experience.

Rated 5 out of 5 stars

It went so smooth and fast

It went so smooth and fast. I packed my stuff in a box, they emailed me a label and scheduled my pick up with FedEx. The day after FedEx picked it up they made a generous offer and I had a check the following day.

June 17, 2026
Unprompted review
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Reply from Cash for Gold USA

DeAnn, your review is a great example of what we strive for every day. Life is busy enough without having to drive around town looking for offers or waiting weeks for payment. We're thrilled that Cash for Gold USA made the process simple, from sending the prepaid label to arranging pickup right at your door. Even better, we're glad the offer exceeded your expectations and that your payment arrived so quickly. Hearing that the entire experience felt smooth and effortless is exactly what our team hopes for. Thank you for trusting Cash for Gold USA with your valuables and for taking the time to share your experience.

Rated 5 out of 5 stars

Very smooth and fast transaction…

Very smooth and fast transaction concerning I live 2 states over everything was shipped and delivered in 3 days and amazing customer support I didn’t get a text with my offer so they called and got it sorted out over the phone

June 17, 2026
Unprompted review
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Reply from Cash for Gold USA

It's easy to forget how remarkable it is that someone can ship valuables across state lines and have the entire transaction completed in just a few days, Eli. We're glad the process lived up to your expectations and that a quick phone call was all it took to straighten out the missing offer notification. At Cash for Gold USA, we know great service isn't measured when everything goes perfectly—it's measured by how quickly issues get resolved when they don't. We're happy we could get everything back on track and make the experience a positive one.

Rated 5 out of 5 stars

Amazing

Amazing! If you have something you think is valuable, they will examine it for free! If you don’t like their offer, they will ship it back to you! How can you go wrong???!

June 17, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Some reviews make a simple point better than a long explanation ever could. We agree... being able to get a professional evaluation without any obligation takes the risk out of the process. At Cash for Gold USA, customers are free to review their offer and make the decision that's right for them. No pressure, no commitment, just options. We're glad you found value in that approach and appreciate your enthusiastic recommendation.

Rated 5 out of 5 stars

Willingness to help and good attitude

Willingness to help and good attitude. Got my issues fixed quicker than excepted

June 17, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Anthony, some of the best customer service moments happen when something doesn't go according to plan. We're glad our team was able to step in, resolve the issue quickly, and make the experience a positive one. At Cash for Gold USA, a helpful attitude and a willingness to find solutions are just as important as the transaction itself. It's great to hear we were able to exceed your expectations and get everything sorted out faster than anticipated. Thank you for your trust and support.

Rated 5 out of 5 stars

So very pleased!⭐️⭐️⭐️⭐️⭐️

I was very nervous about doing this online but they completely put my mind at ease. Wonderful customer service, they walk you through every step. I was very pleased with my appraisal and accepted it right away!
⭐️ ⭐️⭐️⭐️⭐️

June 17, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Wow, Mrs. Canoy! Thank you! It's amazing how quickly nervousness can turn into confidence when you're working with the right people. We're glad Cash for Gold USA was able to put your mind at ease and guide you through the process step by step. Knowing that you felt comfortable, informed, and happy with your appraisal is exactly the outcome we hope for. The fact that you accepted your offer right away tells us we delivered the experience we strive for every day. Thank you for placing your trust in Cash for Gold USA and for the five star review.

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical…

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer was a little low but we negotiated and came to a price that I was happy with. If I ever need to sell gold again i will be using them again.

June 15, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We love hearing stories like this because they reflect the experience so many first time customers have with Cash for Gold USA. Sending gold through the mail can feel like a big leap of faith, and we understand the skepticism that comes with it. We're glad our communication, transparency, and willingness to work with you helped turn that uncertainty into confidence. At Cash for Gold USA, we believe the best transactions happen when both sides feel heard and reach an agreement they're comfortable with. The fact that you'd trust us again in the future means a great deal to our team. Thank you for your business and for sharing your experience, Charles.

Rated 5 out of 5 stars

My experience was great because of the…

My experience was great because of the quick turnaround! Cash for Gold employees are reliable, knowledgeable and give a fair assessment of goods sent in for appraisal.

June 16, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for the kind words. Speed matters, but it's even better when it's paired with expertise and reliability. We're thrilled to hear that the quick turnaround stood out and that you found the Cash for Gold USA team knowledgeable and dependable throughout the process. Providing fair evaluations and clear guidance is something we take seriously, and it's rewarding to know that commitment came through in your experience. Thank you for choosing Cash for Gold USA and for taking the time to share your feedback. We truly appreciate your trust and support.

Rated 5 out of 5 stars

Great experience

Quick safe efficient company, fair priced

June 16, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Joey, thank you for the great review. At Cash for Gold USA, we believe customers should never have to choose between speed, security, and fair value. We're delighted to hear that your experience checked all three boxes. Our team works hard to make every transaction efficient while ensuring items are handled safely and evaluated fairly. Knowing that you had a positive experience means a great deal to us. Thank you for choosing Cash for Gold USA and for taking the time to share your feedback.

Rated 5 out of 5 stars

Even though my item wasn't worth…

Even though my item wasn't worth anything the staff at Cash For Gold USA was very pleasant, courteous and professional. I will bring all of my business to Cash For Gold USA in the future. Thank you Cash For Gold USA staff for being so kind.

June 15, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Shawn, thank you for your thoughtful review. While we're sorry your item did not have value for purchase, we're delighted to hear that the experience itself left a positive impression. At Cash for Gold USA, we believe every customer deserves the same level of courtesy, professionalism, and respect regardless of the outcome of an appraisal. Knowing that our team earned your trust means a great deal to us. We truly appreciate your kind words and are honored that you would consider Cash for Gold USA for future transactions. Thank you for your support and confidence in our team.

Rated 5 out of 5 stars

It was so fast and easy and rewarding

It was so fast and easy and rewarding. Thank you guys!

June 16, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Bethany, sometimes the shortest reviews say the most. We're thrilled that Cash for Gold USA was able to turn items you no longer needed into a rewarding experience with minimal effort on your part. Making the process simple, efficient, and worthwhile is exactly what we aim for every day. Your feedback is a great reminder of why we do what we do. Thank you for giving Cash for Gold USA the opportunity to earn your business, and thank you for taking the time to share your experience.

Rated 5 out of 5 stars

It was quick easy and amazing

It was quick easy and amazing

June 15, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Michael, reviews don't get much better than that. We're delighted to hear that your experience with Cash for Gold USA was quick, easy, and amazing from beginning to end. Our team works hard to remove the hassle from the process so customers can enjoy a smooth and straightforward transaction. Knowing we delivered that kind of experience is incredibly rewarding. Thank you for choosing Cash for Gold USA and for sharing your feedback. We truly appreciate your support.

Rated 5 out of 5 stars

Honest, Fast, and Fair Service

I had a great experience with Cash for Gold USA. The process was simple, fast, and professional from start to finish. They offered a fair price for my gold, explained everything clearly, and payment was sent quickly. I appreciated the honest communication and excellent customer service. If you're looking for a trustworthy company to sell your gold to, I would definitely recommend Cash for Gold USA.

June 10, 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Lisa, thank you for such a thoughtful recommendation. At Cash for Gold USA, we believe trust is earned through honest communication, fair evaluations, and following through on our commitments. We're delighted to hear that the process felt simple, professional, and transparent from start to finish. Providing clear explanations and prompt payment are important parts of the experience we strive to deliver every day. Knowing that you felt confident recommending Cash for Gold USA to others means a great deal to our team. Thank you for your trust, your business, and your kind words.

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