Cash in your Gadgets Reviews 

5,534
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Very easy to process to enable a laptop sale. The process from end to end was incredibly simple and payment made within 48 hours.

Company replied

Rated 5 out of 5 stars

Sold my laptop. They sorted a courier to collect next day. Courier provided a secure box. Next day or so.. email came through when they received it stating my original quote has actual been increased... See more

Company replied

Rated 5 out of 5 stars

These guys are really great and transparent. I put in the wrong specification in on the computers I tried to recycle. When they realised I was mistaken they reached out and explained where I had gone... See more

Company replied

Rated 4 out of 5 stars

Cash in Gadgets u were great, but using DPD let's u down from being 5 star. I had a terrible experience of delivery, where the driver actually swore at me and I can't get in touch with DPD due to ther... See more

Company replied

Company details

  1. Recycling Center
  2. Used Computer Store

Written by the company

Cash in Your Gadgets buy Laptops, PC, and Macbooks through a simple and quick online quote system. Collection is free of charge and available 7 days a week. Complete data wiping of all hard drives with certificate provided. Payment is made promptly on receipt of the item via Paypal or bank transfer. Cash In Your Gadgets also sell quality, affordable refurbished laptops, PC’s and MacBooks. Whether you need a laptop for browsing the internet, doing homework or working from home we have a device for you. All our refurbished devices not only come with a 30 day no quibble return, we also provide 1 years warranty as standard Giving you absolute confidence to purchase with us. Check the 1000’s of positive reviews for our 5* service on Trust Pilot.

Never Lose Out

If your item is worth more than you originally stated, we'll pay you the higher price

If your item is worth more than you originally stated, we'll pay you the higher price
This means that if you say your gadget isn't working and we find that it is, we'll pay you more money. Or if we find the gadget has a higher specification than you'd initially stated, we'll pay you the correct, higher price.

Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(5,534)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't waste your time. You won't receive the quoted price

Don't waste your time. They offered a decent price for my macbook pro but then when they received it they sent me a photo of a microscopic scuff on the underside of the laptop as well as some dust on the screen (which would obviously simply wipe off!) and then reduced their offer amount by half!
Unless you haven't used your laptop and it's in mint condition, you won't get the price quoted. You're guaranteed to get more from an official Apple Trade in which I am about to do. Shame this company has wasted over a week of time, they should tell you up front that they only give their quoted price for unused items!

August 24, 2022
Unprompted review
Cash in your Gadgets logo

Reply from Cash in your Gadgets

Hello Tom, thank you for leaving your review.

We originally revised our offer for your MacBook due to there being a scuff to the lid, heavy chips to the lid and the side as well as pressure marks/ keyboard printing on the screen (not removable unless a complete screen refurbish). During our communications we removed the scuff from our report as it was an openly harsh addition and offered to improve our price to match and beat Apples official trade in price of £320 (this is for a non damaged item - it would be £60 with your screen issue) with an offer of £330 to which you declined an stated you would only accept £400. Sadly a conclusion could not be met despite beating the offer you originally said you would accept from Apple. We have returned your MacBook free of charge and wish you good luck in your next sale.

Rated 5 out of 5 stars

Great service

Great service - quick to pick up, and quick to pay once they’d received. Definitely would recommend!

August 18, 2022
Cash in your Gadgets logo

Reply from Cash in your Gadgets

Thank you

Rated 4 out of 5 stars

Got a good service

Got a good service The store manager was very helpful and kind unfortunately computer I bought was not suitable for me any more than happily refunded me with a fantastic service highly recommend this company I shall be purchasing from them again
Vince

August 16, 2022
Cash in your Gadgets logo

Reply from Cash in your Gadgets

Thank you

Rated 4 out of 5 stars

Great customer service

Great customer service, very helpful and happy to answer all my questions. Happy with the offer, accepted and collection was quick with the money going into my bank account within the time frame promised. Would certainly recommend to anyone looking to sell their old gadgets

August 15, 2022
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Reply from Cash in your Gadgets

Thank you

Rated 1 out of 5 stars

NEVER AGAIN WILL I USE

Laptop had been completely wiped clean by an IT specialist and they told me a price to expect to get for it. When I put in the details onto CIYG it nearly matched recommended price so I thought I would send it in. NEVER AGAIN! They got the date incorrect for the pickup, minor inconvenience. Once they had the laptop they said they they needed to "revise our price due to the reduced functionality". Several emails back and forth and the price came back at a little over £5, five pounds (!) definitely get more than that selling it for spares regardless of the fact it is (edit: was) a fully working laptop. I asked for the laptop to be returned to me. IT CAME BACK DAMAGED and SCRATCHED. CIYG refused to take any responsibility for the damaged.
However, at least I received my machine back...

August 11, 2022
Unprompted review
Cash in your Gadgets logo

Reply from Cash in your Gadgets

Hi Elizabeth, we have located your order from March 2022. I have reviewed the item testing data and also the email chain. The laptop specification matched the information you used to obtain the quote. However, the laptop condition differed due to it having a BIOS password. A device with a BIOS password means we can't access critical settings on startup. Therefore, we cannot thoroughly test the device or, in most caseses, re-install a fresh operating system. When we contacted you stating the above, you could not provide us with the password which would have allowed us to remove this BIOS lock and thoroughly test the device. A laptop with a BIOS password is worth significantly less than one without, as they typically have to be sold for parts. Due to this reason, we reduced the offer for your laptop, in line with our website prices. I have no record of any contact from you raising a complaint for any damage to the returned device. We thoroughly investigate all complaints. Had we been aware of this, we could have raised a claim with our courier for any damage during the return journey, upon evidence being provided.

Rated 5 out of 5 stars

Laptop sale

Excellent
Laptops collected by courier when agreed and put in sealed box .
All checked when received and monies paid and it’s nice to have a data wipe certificate .

July 30, 2022

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