ordered a $93.65 beanie 6th April 2026. now 6th May 2026 and we have heard nothing, received nothing, they not taking calls or returning calls, or messages or emails or site chat. Something odd about... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have to honestly say that I was not happy - the delivery was fine, but I was given a beautiful shawl pashmina by my mum about 10 years ago - a cashmere/silk pashmina of such a heavy weight and quali... See more
Company replied
Purchased 100% pashmina shawl to match with a wedding dress. It is the perfect accessory to help stay warm during an outdoor winter wedding. It is very soft and light weight and looks beautiful. Th... See more
Company replied
After physically choosing my colour rather than from the online colour chart, the ordering process was easy and the turnaround was amazing. From when I placed my online order I only had 11 days befor... See more
Company details
Information provided by various external sources
Genuine Pashmina Shawl, Pashmina Scarf, Cashmere Blanket. Handmade From Chyangra Cashmere, All Pashmina Products Come With Chyangra Hallmark Label.
Contact info
7/15 Jenkins Street, 2097, Collaroy, Australia
- 0401490118
- sales@cashmerezone.com.au
- cashmerezone.com.au
1.3
Bad
59 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pashmina review
Lovely pashmina, stylish yet still warm; wore it over evening dress to formal ball under a wool coat
Prompt delivery and well packed
Highly recommended
June 21, 2019
Unprompted review
Arrived in good time and beautiful…
Arrived in good time and beautiful quality. Colour true to the website picture.
June 20, 2019
Unprompted review
They ended up not having the scarf I…
They ended up not having the scarf I ordered in stock but were very helpful finding a smaller version of the same scarf, which could still arrive in time for the birthday celebration (it was a gift). The material was very soft and she loved it!
May 28, 2019
Unprompted review
Beautiful pashminas
Beautiful pashminas, comfortable to wear. I bought 2, 1 black & 1 dark red. The red one is a beautiful red.
Kate
May 21, 2019
Unprompted review
Lovely genuine product
Lovely genuine product. You can communicate with the company. colour true to samples on the website. Would use again.
May 17, 2019
Unprompted review
Lovely Pashminas !
Lovely Pashminas !
I am very happy with the Pashmina I ordered. Great service and I would highly recommend this high quality product.Thank you Deep and many thanks to you Tapan!
May 7, 2019
Unprompted review
Excellent in every way
Fast courteous customer service. Good value. BEAUTIFUL colour pashmina wrap!
February 3, 2019
Unprompted review
Simple ordering process
Simple ordering process. Quick delivery considering order was sent from overseas.
January 14, 2019
Unprompted review
That was my first purchase from…
That was my first purchase from cashmere zone . I was impressed how quickly my package arrived plus I liked very much the product I've bought.
Overall, it was a great experience. Thank you,
December 21, 2018
Unprompted review
gorgeous pashminas
Very helpful advice and beautiful pashmina! Very speedy service and delivery.
November 19, 2018
Unprompted review
Quick and prompt delivery
Quick and prompt delivery. Pashmina is beautiful
October 14, 2018
Unprompted review
Wonderful experience
Wonderful experience. Thank you Deep for helping me to navigate through the ordering process and for explaining the difference between Pashmina's and what to look out for when ordering a 100% Pure Shawl. Very happy with both.
September 16, 2018
Unprompted review
I have bought 3 shawls they are of a…
I have bought 3 shawls they are of a very high quality very warm and soft so happy will be buying more shawls a purple green and blue soon. I bought a shawl for my friend whose sister had one when she received it she was over the moon so so happy.
September 1, 2018
Unprompted review
Sent my friend a beautiful blue…
Sent my friend a beautiful blue pashmina scarf and she is thrilled with it. It’s very soft extremely fine woven and warm. The colour is gorgeous
August 1, 2018
Unprompted review
Reply from Cashmere Zone Australia
Thank you for your feedback. Really appreciate it.
Fast delivery of a beautiful product…
Fast delivery of a beautiful product which was just perfect for a night at the Sydney Opera House
August 1, 2018
Unprompted review
Reply from Cashmere Zone Australia
Thank you for your lovely feedback.
Great website, prompt delivery.
Great website,easy to navigate. Product as described and arrived within the time they said. Would shop there again.
July 23, 2018
Unprompted review
Reply from Cashmere Zone Australia
Thank you for the feedback.
I absolutely love my pashmina it's so…
I absolutely love my pashmina it's so soft and warm would recommend this to anyone
July 10, 2018
Unprompted review
Reply from Cashmere Zone Australia
Thank you for the feedback.
I believe I was entitled to a $10…
I believe I was entitled to a $10 discount that did not show up at checkout
July 9, 2018
Unprompted review
Reply from Cashmere Zone Australia
Sorry about that. You should have received it in your email. Did you check your spam folder?
Reply from Cashmere Zone Australia
Thank you for the feedback.
Reply from Cashmere Zone Australia
Thank you for the feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.