Cash Money - 72nd & 137th Reviews 6

TrustScore 3.5 out of 5

3.6

King George Boulevard 2570, Ste 109, V4P 1H5 Surrey, British Columbia, CA


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Rated 5 out of 5 stars

They have been very helpful all the time when I am in a bind and they are there to assist. The process is easy and the customer service is fantastic. I would highly recommend.

Company replied

Rated 1 out of 5 stars

I paid off my payday loan twice by mistake. One time by cash in the branch and other time I realized that my payment went through my bank account too. I went to CashMoney on 137 street and 7... See more

Company replied

Rated 4 out of 5 stars

The people who work there are very nice and alot of help

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info

  • King George Boulevard 2570, Ste 109, V4P 1H5, Surrey, British Columbia, Canada

  • (604) 572-9040

3.6

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

They have been very helpful all the…

They have been very helpful all the time when I am in a bind and they are there to assist. The process is easy and the customer service is fantastic. I would highly recommend.

July 18, 2025
Unprompted review
Cash Money - 72nd & 137th logo

Reply from Cash Money - 72nd & 137th

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 1 out of 5 stars

I paid off my payday loan twice by…

I paid off my payday loan twice by mistake. One time by cash in the branch and other time I realized that my payment went through my bank account too.

I went to CashMoney on 137 street and 72 Surrey location and I told Prabhjot (cashier) that mistakenly I made payment twice. Can you please refund ? She asked me to send her bank statement through there system flinks. I sent the statement and she said that she couldn’t verify if it went through my account or not.

Ever after gave her a proof of my bank statement payment she had not help me. I end up by taking another loan.

Very frustrating service. No value of their customer. 👎🏻

October 2, 2024
Unprompted review
Cash Money - 72nd & 137th logo

Reply from Cash Money - 72nd & 137th

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 1 out of 5 stars

Pucked up customer service still…

Pucked up customer service still waiting for the call back from the customer service representative what the puck gurpreet

September 5, 2024
Unprompted review
Cash Money - 72nd & 137th logo

Reply from Cash Money - 72nd & 137th

We are sorry to hear about your experience at Cash Money. Rest assured we take these reviews seriously and it will be passed along. If you have any additional feedback you'd like to share, please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639.


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