Cash Money - Highland & Westmount W. Reviews 

16
TrustScore 3.5 out of 5

3.6

525 Highland Road West, #2, N2M 5K1 Kitchener, ON, CA


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Rated 5 out of 5 stars

All the people that work at Cash Money are very friendly and pleasant. Because of these people at 525 Highland Rd West, Kitchener Ontario, I will always come back and send my friends there.

Company replied

Rated 1 out of 5 stars

Never take a loan from this company. I went to Lend Direct but apparently it’s run by Cash Money. They are total crooks. Give false information and once you sign a loan, you are signing for something... See more

Company replied

Rated 5 out of 5 stars

When ever I need financial help i always choose cash money , it's quick and easy to get a loan!

Company replied

Rated 5 out of 5 stars

They do what they say they are going to do and it is very easy to do transactions online

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info

  • 525 Highland Road West, #2, N2M 5K1, Kitchener, ON, Canada

  • (519) 742-8560

3.6

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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3.6

All reviews

(16)

854 reviews in the last 12 months

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Rated 1 out of 5 stars

Never take a loan from this company

Never take a loan from this company. I went to Lend Direct but apparently it’s run by Cash Money. They are total crooks. Give false information and once you sign a loan, you are signing for something that was never spoken about. No one likes to return phone calls even when they admit they were in the wrong. They need to learn how to train people properly.

December 18, 2025
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

They do what they say they are going to…

They do what they say they are going to do and it is very easy to do transactions online

April 26, 2025
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

When ever I need financial help i…

When ever I need financial help i always choose cash money , it's quick and easy to get a loan!

April 1, 2025
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

All the people that work at Cash Money…

All the people that work at Cash Money are very friendly and pleasant. Because of these people at 525 Highland Rd West, Kitchener Ontario, I will always come back and send my friends there.

March 6, 2025
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our Kitchener team members. We appreciate you!

Rated 4 out of 5 stars

Great service

Only bad thing I can say is that it super high interest rate on line of credit. They really should lower it. Otherwise great service. Friendly staff that are super helpful.

February 10, 2025
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

Thank you for choosing Cash Money. We appreciate you!

Rated 5 out of 5 stars

Great experience with Cashmoney

July 12, 2024
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!

Rated 5 out of 5 stars

Great place

April 16, 2024
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

Thank you for choosing Cash Money and the 5-star review!

Rated 3 out of 5 stars

So I brought a custom to the Highland…

So I brought a custom to the Highland branch in Kitchener to open an account,filled up all forms and got her a payday loan, now I asked for the referral fee ,staff told me that the customer had some one open an account in her name, although we explained it was a fraud that was investigated and closed they still treated her as having an account I have never seen such stupidity before like this.

March 10, 2024
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

We have received your feedback and appreciate you for taking the time to share your experience. Rest assured we take these reviews seriously and we would like to look into this issue further. To help us, would you mind sending a detailed email to CustomerService@CashMoney.ca or giving us a call at 1-877-526-6639.



Rated 5 out of 5 stars

Always a great experience at our…

Always a great experience at our location. :)

November 20, 2023
Unprompted review
Cash Money - Highland & Westmount W. logo

Reply from Cash Money - Highland & Westmount W.

We are so glad you had a great experience with our Cash Money team members. Thank you for your review and for being a Cash Money customer!

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