Easy to access loan site and duncan location was wonderful to work with. Would just like a mobile app for android or else would have given 5*
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to set up a line of credit. The staff at my local Cash Money were very helpful. They explained how the loan works and showed me how to set up my Cash Money account online. Very friendly, and very... See more
Company replied
Convenience and exceptional staff . My experience with Duncan store Cash Money is always easy and quick…knowledgeable staff also make my visits effective and consistently helpful
Company replied
Customer service 100% loan approval 100% and super fast deposits...definitely recommend
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
York Road 5835, V9L 3S2, Duncan, British Columbia, Canada
- (250) 746-7799
4.0
Great
10 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to access loan site and duncan…
Easy to access loan site and duncan location was wonderful to work with. Would just like a mobile app for android or else would have given 5*
June 17, 2025
Unprompted review
Reply from Cash Money - James St & TranCanada Hwy
Thank you for choosing Cash Money. We appreciate our customers.
Need help? Just ask at the store! It's easy!
Easy to set up a line of credit. The staff at my local Cash Money were very helpful. They explained how the loan works and showed me how to set up my Cash Money account online. Very friendly, and very helpful!
March 19, 2024
Unprompted review
Reply from Cash Money - James St & TranCanada Hwy
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.
Convenience and exceptional staff
Convenience and exceptional staff . My experience with Duncan store Cash Money is always easy and quick…knowledgeable staff also make my visits effective and consistently helpful
January 17, 2025
Unprompted review
Reply from Cash Money - James St & TranCanada Hwy
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.
Customer service 100% loan approval…
Customer service 100% loan approval 100% and super fast deposits...definitely recommend
January 15, 2025
Unprompted review
Reply from Cash Money - James St & TranCanada Hwy
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.
Reply from Cash Money - James St & TranCanada Hwy
Thank you for choosing Cash Money and the 5-star review!
Reply from Cash Money - James St & TranCanada Hwy
We are very happy to help! Thank you for your review and for being a Cash Money customer!
Very disappointed with the high interest and fees on a loan!
I do not like how much of my money is going towards the interest and fees of my $2000.00 loan. It should of been payed off by now. Only $37 out of $163 a month is going towards the principle. I will never ever get a high amount of loan like this ever again!!!!!
December 24, 2023
Unprompted review
Reply from Cash Money - James St & TranCanada Hwy
We appreciate you taking the time to leave a review. We always strive to ensure our Customers are fully aware of the interest and rates associated with their loan. If you would like to discuss any of these details, our Customer Service Team would be happy to help. Please feel free to contact us at CustomerService@CashMoney.ca or give us a call at 1-877-526-6639.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.